Hotel Norat Marina & Spa

Hotel Norat Marina & Spa Reviews

Hotel Norat Marina & Spa

Peralto A, 32, O Grove, Galicia, 36980, SpainSee Hotel Details
Hotel Norat Marina & Spa
Hotel Norat Marina & SpaHotel Norat Marina & SpaHotel Norat Marina & Spa
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1 night

Guest Reviews

8.3/10
Very Good
31 review
Verified reviews
Location8.3
Amenities8.3
Service8.3
Cleanliness8.3
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All reviews(31)
Positive reviews(23)
Reviews with photos/video(2)
Negative reviews(6)
Álvaro
Getaway Awaken Your Senses (Standard Double Room)
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 15, 2023
Experience of 10! Great hotel and even better staff!! Without a doubt we will repeat our stay and visit to the SPA
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SalinasAlberto
Getaway Awaken Your Senses (Standard Double Room)
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 16, 2025
Muy buena ubicación, limpieza y atención
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Guest User
Stayed in Dec 2022
Couple
8.0/10
Very Good
Posted on Jan 31, 2023
Not bad hotel for such a small town. Stayed at the 4star as we were upgraded. Great price. Room was nice although bathroom really dated. Very clean. Coffee machine available but you had to pay €1.90 per capsule. Should be included. Didn’t have the breakfast. Very nice staff. Comfy beds. Reception area not particularly appealing but not important. All in all a good choice.
Guest User
Stayed in Dec 2023
Family
10/10
Outstanding
Posted on Jan 29, 2024
We stayed four days in that hotel. From Friday to Tuesday. I liked the hotel. I would like to return to that hotel again. The first day we went on a trip to Galicia was a Friday. It has a dining room, spa, restaurant, room, etc...
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Guest User
Stayed in Dec 2023
Other
2.0/10
Posted on Jan 21, 2024
8 members of my family went this weekend, spread across 4 rooms. When we got to the spa we didn't last even an hour since the itchy eyes were unbearable because it had too much chloramine, also 3 of us who are asthmatic left with our lungs closed having to inhale more than normal during the next day, the warm water pulling to cold. When we got to the rooms, we couldn't take a shower because the water was cold, not even warm. We had to go down to dinner without showering. When we arrived at the restaurant, we had a contracted seafood platter that literally took an hour to serve us, the seafood being of very low quality, half of the 3 seafood platters for 6 people was returned. The hotel in the Spa and breakfast was overcrowded with people, with more capacity than allowed in my opinion. Anyway, the worst thing of all is that by complaining at reception, no one has apologized, that is to say, that must be normal in this hotel, my parents had gone 2 months ago and they had told them that they would be undergoing renovations, well this weekend During the week everything was even worse. We will not return and we will obviously speak badly to anyone who asks us.
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Guest User
Stayed in Dec 2022
Family
10/10
Outstanding
Posted on Jan 31, 2023
Holtel Spa highly recommended. I highlight the good location with free parking nearby, tranquility, friendliness of the staff. Very spacious and complete rooms. Pretty good spa and we were able to go with the 2 year old girl. Excellent El Rincón Restaurant. We already went twice and we will repeat.
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Guest User
Stayed in Dec 2022
Couple
8.0/10
Very Good
Posted on Jan 31, 2023
Very professional and friendly service at reception and breakfast (I didn't use other services). Very nice and clean hotel. The spacious rooms, with mini bar, coffee machine, terrace and window, all very clean and smelling good, very comfortable beds. I recommend it and I will definitely go back.
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Guest User
Stayed in Jun 2023
Other
10/10
Outstanding
Posted on Jul 31, 2023
Everything is phenomenal. Very good location. The king size bed is super comfortable, as are the pillows and the mattress. Impeccable cleaning. The breakfast buffet was very complete and the employees were very friendly. In short, a luxury in El Grove.
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Guest User
Stayed in Jun 2023
Couple
4.0/10
Posted on Jul 2, 2023
I don't want to go into too much detail and I prefer that the photos alone offer the reason for the title. I spent this weekend of July 1st and the truth is that regarding the assigned room (3000), the Defects and things that can be corrected that I found do not belong to a hotel or two stars. Defects that are easily correctable and that for me, neglect and apathy mean that they are not repaired. On the other hand, when I ask for a double bed I am not looking for a 3X3 bed, nor two beds together with two mattresses, as happened to us. And I also don't understand that they would give me a room with an "adapted" bathroom and with very annoying irons in the toilet. It is true that at first it was for one night and then I called to stay for two, but those are things to tell the client and this Decide if you want two beds together. Another thing that bothered me a lot is that they allow smoking on the breakfast terrace, which is almost completely closed (with a roof that can be opened, but it was closed both days with barely 20 cm of opening (you can see it in the photos that other guests posted) And finally, I was also quite bothered by the fact that at check-out they did not ask you how the stay was, or how they found it. It had never happened to us. That is if they give you a sheet with some discounts for future visits (🤐,😂😉). The correct breakfast (a change of look for the waiters would improve, and perhaps an incentive to make them smile). The Spa, no idea. Anyway, what I said, It has plenty of stars.
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Guest User
Stayed in Jan 2023
Other
10/10
Outstanding
Posted on Feb 4, 2023
We went to spend a couple of days and we were delighted with the hotel, a clean room, with a large and very comfortable bed, I thought it was great and central, and the employees were very friendly, if we return to O Grove we will repeat, we left delighted
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Guest User
Stayed in Dec 2022
Family
4.0/10
Posted on Jan 31, 2023
It is a three-star hotel that they have remodeled to which they have made an addition, a little better decorated, and that they offer as a four-star superior, but it is a “I want and I can't”… It is small, the three-star services are mixed And of the four stars, the breakfast room is shabby, in short, you pay for a superior four stars when it is a small addition to a three stars. The Sp is normal, but expensive…I will not return nor do I recommend it.
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Response from Property: Dear Jose, our hotel is totally independent of the three-star Norat, but as you say, we share all the common services that our clients enjoy. The 46 people who work at this hotel thank you for your visit and the time you dedicated to putting it together. written your invaluable, correct and educated opinion, we will continue to improve and expand our facilities for your next visit
Guest User
Stayed in Dec 2022
Other
10/10
Outstanding
Posted on Jan 31, 2023
A sumptuous hotel, a SPA where nothing is missing, attentive and ultra-professional staff, impeccable room service, quiet room close to the port. A magical place in a magical city, we recommend a thousand times, thank you!!!
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Guest User
Stayed in Dec 2022
Couple
10/10
Outstanding
Posted on Jan 31, 2023
My partner and I have been staying last weekend and we loved it, the room was very cozy, the cleanliness was impeccable, the staff was very attentive and decisive. The El Rincón restaurant is notable, highly recommended. Unforgettable getaway. Thanks for everything. Maica & Juan
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Guest User
Stayed in Dec 2022
Traveling with friends
10/10
Outstanding
Posted on Jan 31, 2023
Superb cleanliness, spectacular beds, extra comfortable, clean and very very soft sheets. Bathroom with natural light and airy. Good personal hygiene items. Reception staff, buffet and waitresses very friendly and helpful. Details like chocolates and towel swans.
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Guest User
Stayed in Dec 2022
Family
2.0/10
Posted on Jan 31, 2023
I stayed at this hotel for two nights as a family. To begin with, the price of the hotel has more stars than it should. It's a shabby hotel, on a shabby street. Tiny rooms that look onto an ugly patio. A TV more typical of a museum than of this century, which is located in a corner of the room and cannot be moved. Old bathroom with a slippery bathtub. Toilet more suitable for a basketball player than for a person of average height. Low bathroom mirror. They sell you a hotel with a pool and what it has is a paid spa for 19 euros. As well as the parking lot that is full and there are no spaces. They ask for your card as if they want to rob you lest you take the bathrobe from the spa you can't go to. Lastly, very unpleasant staff. The customer does not come first. The first thing is the card. Be careful with the coffee machine in the room, which then charges you 1.90 for coffee. The cheap buffet breakfast. OF COURSE I WOULD NOT RETURN, I DO NOT RECOMMEND IT, A DECEPTION ON ALL SIDES.
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Response from Property: Dear Carmen, I understand that you left upset about the spa issue, but as we already explained to you, the spa is a paid service €19 for two hours as you indicate, either you contract it with the room before arriving or you contract it yourself. in the hotel now, but it is not included, if we did that the rates would go up and we try to sell at the most economical price so that whoever does not want to enjoy the spa does not have to pay for it, our rates already indicate this when the reservation is made, Both the location of our hotel and the staff are highly valued by our clients. I am sorry that this was not their perception and we will continue working to make it so. The hotel is completely new because it is very well cared for. It has been maintained for 10 years. Exhaustive as it could not be otherwise. all the best