Nanyuan Hotel

Nanyuan Hotel Reviews

Nanyuan Hotel

No.2 Lingqiao Road, Haishu District, Ningbo, Zhejiang, 315000, ChinaView Hotel Details
Nanyuan Hotel
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Nanyuan Hotel Guest Reviews

4.7/5
Outstanding
4005 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4005)
Positive reviews(3926)
Reviews with photos/video(888)
Easy to get around(423)
Delicious breakfast(291)
Friendly front desk staff(129)
Close to train station(125)
Great swimming pool(96)
Delicious buffet(50)
Loved the night views(22)
Negative reviews(79)
RStan
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 2, 2024
This hotel hosts many events, and everything is great except for the pillows, which are too soft and make it difficult to sleep.
Response from Property: Dear guests: thank you for choosing Nanyuan Hotel, we are very happy to give you a pleasant stay experience. Our Hotel has been pursuing high-quality service, so that you have a“Home”-like feeling. During hotel stay,If you need to change your pillow, you can always contact hotel staff for helpThank you for your support, Wish You a happy life!
MONICA
Business Building Double Bed Room
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Dec 2, 2024
I do not understand a swimming pool that is in other building, and also you must have information in english and please some TV the one you have do not work
Response from Property: Dear Guest: Our rooms are distributed in two buildings, the main building and the business building. Your room has been upgraded to the Elegant Series the main building, while the pool is on the first floor of the business building. If you encounter any issues with the TV during your stay, please feel free call us at any time. We will do our best to help you resolve the issue and create a warm and comfortable stay for you. We wish you a pleasant.
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Family
8 review
4.7/5
Amazing
Posted on Nov 16, 2024
As a 5-star hotel, the room it is not clean enough but acceptable. staff are friendly location is good.
Response from Property: Dear Guest: Thank you for sharing your stay experience here. We are very sorry that we could not get your full score recognition. We will definitely strive for continuous improvement and look forward to your next stay, which will bring you a different consumption experience. Meanwhile, if you have any problems during your stay, you can feedback to us at any time, and we will do our best to solve your troubles and create a warm and comfortable stay environment for you. We wish you a pleasant life.
Maxiaoli
Queen Room
Stayed in Apr 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Very comfortable hotel with huge swimming pool and cozy rooms ☺️
Response from Property: 尊敬的賓客:感謝您對我們酒店的認可,激動之情已溢於言表,高山流水、知音難覓。期待您的再次光臨,祝您生活美滿!
Guest User
Business Building Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
1.2/5
Posted on Nov 15, 2024
Smoke smell in the entire building, terrible breakfast. Rooms were good.
Response from Property: Dear Guest: Thank you for sharing your stay experience here. We are very sorry that we could not get your full score recognition. We will strive for continuous improvement and look forward to your next stay, which will bring you a different consumption experience. Meanwhile, if you have any problems during your stay, can feedback to us at any time, and we will do our best to solve your troubles and create a warm and comfortable stay environment for you. We wish you pleasant life.
Vasily
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Nov 12, 2024
Not bad, but a bit worn: smelly, outdated. Chinese flavor.
Response from Property: Dear Guest: Thank you very much for sharing your stay experience with us! As the first 5-star hotel in Zhejiang Province,Yuan Hotel has a long history. We are very grateful for your valuable feedback, and we will continue to strive for improvement. The hotel has been gradually upgraded renovated. We recommend you to try our Premier rooms in the main building next time, which offer a refreshed, intelligent, and modern style! Our hotel has always committed to providing high-quality service, offering you a warm "home" experience. We look forward to your next visit, and wish you a pleasant life。
Green
Queen Room
Stayed in Nov 2023
Couples
12 review
3.7/5
Posted on Feb 11, 2024
Originally stayed here 20 years ago, and the rooms still are good today, especially for the price. Common facilities such as the pool and changing area are unfortunately in disrepair. The restaurant, however, remains high quality.
Response from Property: Dear valued guest, Thank you for choosing to stay at 宁波南苑饭店 and for taking the time to share your experience with us. We appreciate your loyalty as a returning guest after 20 years. We are delighted to hear that you found our rooms to still be in good condition and suitable for the price. It is our constant endeavor to provide comfortable accommodations that meet the expectations of our valued guests like you. However, we are sorry to learn about the disrepair of our common facilities, including the pool and changing area. We understand the importance of well-maintained facilities, and we apologize for any inconvenience caused. Please be assured that we have taken note of your feedback and will address these issues promptly to ensure a more enjoyable experience for future guests. On a positive note, we are thrilled to know that you found our restaurant to be of high quality. We strive to offer a wide range of delicious dishes that cater to various tastes, and we are glad that we were able to meet your expectations. Your kind words will be shared with our team, as they work hard to provide exceptional dining experiences. Once again, thank you for your valuable feedback. We truly appreciate your patronage and hope to have the pleasure of welcoming you back to 宁波南苑饭店 in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, 宁波南苑饭店 Management
Marius Z
Queen Room
Stayed in Mar 2023
Travel with friends
37 review
5.0/5
Outstanding
Posted on Apr 16, 2023
I recently stayed at Nanyuan Hotel during my visit to Ningbo, and I must say, I was impressed. The room was spacious, clean and comfortable, with a lovely bathtub to relax in after a long day of sightseeing. I was also pleasantly surprised to receive a complementary bowl of fruits on arrival, which was a nice touch. The hotel staff were friendly and accommodating, even offering complementary yogurt during my stay. The breakfast spread was good, although I would have preferred more western food options. Unfortunately, when I visited, they had run out of fried bacon. However, this did not detract from the overall experience. I also appreciated the option of a late check-out, which allowed me to leave after 1 PM. Overall, I would recommend Nanyuan Hotel to anyone visiting Ningbo. The staff were friendly, the room was comfortable, and the complementary extras were a nice touch. I would definitely consider staying here again, provided the price is right. Apologies about my photos, I remembered to take them only when I was a bout to check out.
Response from Property: Dear guests: Thank you for staying in Nanyuan Hotel and sharing your stay experience here. From every picture you upload, we can feel your deep love and full recognition to us. It is definitely our honor to get your love and recognition! I believe that time will let us meet again, we will see you soon, sincerely look forward to your visit again, I wish you a happy life, smooth work!
Kathy Xuan
2-bed Room
Stayed in Oct 2023
Business travelers
119 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Very good location and hotel services, with many memories since stayed before
Response from Property: Dear guests: Thank you very much for your love of our hotel. All the encounters in the world are reunion after a long absence. Every journey in life is engraved with each other's figure.
Alan Laixf
2-bed Room
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Nov 14, 2023
The service is very good and everything is very clean and convenient.
Response from Property: Hello sir, good afternoon! I am the lobby assistant manager of Ningbo Nanyuan Hotel. Sorry to bother you, did you have a good rest when you checked in to our hotel yesterday? If you have any opinions or suggestions during your stay, please feel free to contact me and we will do our best to help you solve the problem; If you are satisfied with all aspects of our services, please do not forget to give us a 5-star review on the Ctrip platform as encouragement. Wishing you a happy life.
Herman
Deluxe Queen Room
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Old hotel style but very nice. Reasonable choice price and what you get.
Response from Property: Dear guests: Thank you for your recognition of our hotel, the excitement has been beyond words, the mountains and rivers, the bosom friend is hard to find. Look forward to your visit again, I wish you a happy life!
Fred Austria
Queen Room
Stayed in May 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Jun 11, 2023
Amazing
Response from Property: 尊敬的賓客:感謝您花時間給予我們滿分好評的支持,一切都是剛剛好的舒服,自然,這樣真好!生命的美好沒有界限,每一次相遇都會使美好變得越發豐富,所以每一位選擇我們飯店的賓客我們都格外珍惜,希望每個小細節和用心您都可以感受到我們最真誠的心意。願您悠閑徜徉幸福的河岸!
Anonymous User
Superior Room - Single Occupancy (Main Building)
Stayed in Jul 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Aug 18, 2024
upgrade room by free
Response from Property: 尊敬的賓客:您好!感謝您入住南苑飯店並在此分享您的入住體驗,酒店自開業以來秉承着“賓客至上”的服務理念,優美的環境,乾淨的衞生,優質的服務,便捷的交通,都是為給每一位賓客創造獨特而難忘的體驗,我們感到很榮幸您在酒店度過一段美好的時光,期待您的再次光臨,祝您生活愉快!
Guest User
Queen Room
Stayed in Apr 2023
Couples
10 review
4.2/5
Very Good
Posted on Jul 22, 2023
Everything was as expected at the hotel and we enjoyed our stay but the rooms could use some updating, it seems they haven't been changed in many years and everything is quite an old style. Besides being slightly dispaointed with the room the staff and service was great!
Response from Property: Dear guest: Hello, thank you for staying at Nanyuan Hotel and sharing your experience. The hotel is the first five-star hotel in Zhejiang Province. Since 2019, the hotel has been renovating and renovating its rooms. We look forward to your next stay in the selected series of rooms. The intelligent facilities and equipment will definitely bring you a new experience. Getting your recognition is our greatest honor, but also gives us a great motivation, let us continue to improve in the future service, innovation, looking forward to your visit again, we will be happy to serve you!
zhenhua
2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Excellent experience! Thank
Response from Property: 尊敬的賓客:您好!感謝您對我們的肯定,您的肯定是對南苑的最大支持!我們很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,我們會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意只是起點,在南苑我們信奉客人是鄰里,所以您在入住期間的一切,我們都尤為的關心,南苑一定會將更好的自己展現給您,一直陪在您的身邊,記得常來哦~~~