Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(4412)
Positive reviews(4329)
Reviews with photos/video(960)
Delicious breakfast(319)
Perfect for business trips(173)
Friendly front desk staff(141)
Great swimming pool(108)
Close to train station(89)
Delicious buffet(55)
Negative reviews(83)
RStan
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
11 review
10.0/10
Outstanding
Posted on Dec 2, 2024
This hotel hosts many events, and everything is great except for the pillows, which are too soft and make it difficult to sleep.
Response from Property: Dear guests: thank you for choosing Nanyuan Hotel, we are very happy to give you a pleasant stay experience. Our Hotel has been pursuing high-quality service, so that you have a“Home”-like feeling. During hotel stay,If you need to change your pillow, you can always contact hotel staff for helpThank you for your support, Wish You a happy life!
Peter
Business Building Double Bed Room
Stayed in Mar 2025
Family
4 review
9.5/10
Amazing
Posted on Apr 15, 2025
Everything is just very good. Room size is convignient for long stay. WE enjoyed 5 nights very much. Not far to center with many restaurants and shops!
Response from Property: 尊敬的賓客:您好!非常感謝您選擇南苑飯店,您的滿意,讓我們無比幸福。能贏得您的厚愛,我們深知唯有以堅持不懈的努力,方能做得更好,我們會更加努力做到更加精緻和驚喜,真心感謝您的支持與厚愛,期待您再次入住,祝生活愉快!
Guest User
Business Building Double Bed Room
Stayed in Mar 2025
Business travelers
1 review
8.0/10
Very Good
Posted on May 1, 2025
The swimming pool was excellent.
The staff service was good, but a better command of English might be desirable.
The air quality in the room was terrible. The room air condition did not function. No cooling, no fresh air, even smoke (probably coming in from the corridors or hall).
Response from Property: 尊敬的賓客:感謝您的點評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,我們在今後的服務中會不斷提升,不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Guest User
Boutique Double Room (Main Villa)
Stayed in Mar 2025
Business travelers
22 review
9.5/10
Amazing
Posted on Apr 17, 2025
Hotel new renovation , looks good , it’s close to train station , very good hotel with this cost
Response from Property: 尊敬的賓客:您好,非常感謝您入住南苑飯店,同時也非常感謝您的滿分點評的支持,南苑飯店地處市中心繁華商圈,距離天一廣場約1公里、毗鄰擁有寧波“第二老外灘”之稱的月湖盛園,距地鐵2號線——寧波火車站、城隍廟,南塘老街均步行10分鐘,飯店對面就是地鐵4號線,出行非常方便,是商旅出差的首選,期待與您再次相遇,祝生活愉快,工作順利!
MONICA
Business Building Double Bed Room
Stayed in Oct 2024
Business travelers
4 review
8.5/10
Very Good
Posted on Dec 2, 2024
I do not understand a swimming pool that is in other building, and also you must have information in english and please some TV the one you have do not work
Response from Property: Dear Guest: Our rooms are distributed in two buildings, the main building and the business building. Your room has been upgraded to the Elegant Series the main building, while the pool is on the first floor of the business building. If you encounter any issues with the TV during your stay, please feel free call us at any time. We will do our best to help you resolve the issue and create a warm and comfortable stay for you. We wish you a pleasant.
Guest User
Business Room (2 Beds)
Stayed in Oct 2024
Family
8 review
9.5/10
Amazing
Posted on Nov 16, 2024
As a 5-star hotel, the room it is not clean enough but acceptable. staff are friendly location is good.
Response from Property: Dear Guest: Thank you for sharing your stay experience here. We are very sorry that we could not get your full score recognition. We will definitely strive for continuous improvement and look forward to your next stay, which will bring you a different consumption experience. Meanwhile, if you have any problems during your stay, you can feedback to us at any time, and we will do our best to solve your troubles and create a warm and comfortable stay environment for you. We wish you a pleasant life.
Maxiaoli
Queen Room
Stayed in Apr 2024
Travel with friends
24 review
10.0/10
Outstanding
Posted on Jun 7, 2024
Very comfortable hotel with huge swimming pool and cozy rooms ☺️
Response from Property: 尊敬的賓客:感謝您對我們酒店的認可,激動之情已溢於言表,高山流水、知音難覓。期待您的再次光臨,祝您生活美滿!
Guest User
Business Building Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
2.5/10
Posted on Nov 15, 2024
Smoke smell in the entire building, terrible breakfast. Rooms were good.
Response from Property: Dear Guest: Thank you for sharing your stay experience here. We are very sorry that we could not get your full score recognition. We will strive for continuous improvement and look forward to your next stay, which will bring you a different consumption experience. Meanwhile, if you have any problems during your stay, can feedback to us at any time, and we will do our best to solve your troubles and create a warm and comfortable stay environment for you. We wish you pleasant life.
Vasily
Business Room (2 Beds)
Stayed in Oct 2024
Business travelers
7 review
8.5/10
Very Good
Posted on Nov 12, 2024
Not bad, but a bit worn: smelly, outdated. Chinese flavor.
Response from Property: Dear Guest: Thank you very much for sharing your stay experience with us! As the first 5-star hotel in Zhejiang Province,Yuan Hotel has a long history. We are very grateful for your valuable feedback, and we will continue to strive for improvement. The hotel has been gradually upgraded renovated. We recommend you to try our Premier rooms in the main building next time, which offer a refreshed, intelligent, and modern style! Our hotel has always committed to providing high-quality service, offering you a warm "home" experience. We look forward to your next visit, and wish you a pleasant life。
Green
Queen Room
Stayed in Nov 2023
Couples
12 review
7.5/10
Posted on Feb 11, 2024
Originally stayed here 20 years ago, and the rooms still are good today, especially for the price. Common facilities such as the pool and changing area are unfortunately in disrepair. The restaurant, however, remains high quality.
Response from Property: Dear valued guest, Thank you for choosing to stay at 宁波南苑饭店 and for taking the time to share your experience with us. We appreciate your loyalty as a returning guest after 20 years. We are delighted to hear that you found our rooms to still be in good condition and suitable for the price. It is our constant endeavor to provide comfortable accommodations that meet the expectations of our valued guests like you. However, we are sorry to learn about the disrepair of our common facilities, including the pool and changing area. We understand the importance of well-maintained facilities, and we apologize for any inconvenience caused. Please be assured that we have taken note of your feedback and will address these issues promptly to ensure a more enjoyable experience for future guests. On a positive note, we are thrilled to know that you found our restaurant to be of high quality. We strive to offer a wide range of delicious dishes that cater to various tastes, and we are glad that we were able to meet your expectations. Your kind words will be shared with our team, as they work hard to provide exceptional dining experiences. Once again, thank you for your valuable feedback. We truly appreciate your patronage and hope to have the pleasure of welcoming you back to 宁波南苑饭店 in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, 宁波南苑饭店 Management
Marius Z
Queen Room
Stayed in Mar 2023
Travel with friends
42 review
10.0/10
Outstanding
Posted on Apr 16, 2023
I recently stayed at Nanyuan Hotel during my visit to Ningbo, and I must say, I was impressed. The room was spacious, clean and comfortable, with a lovely bathtub to relax in after a long day of sightseeing. I was also pleasantly surprised to receive a complementary bowl of fruits on arrival, which was a nice touch. The hotel staff were friendly and accommodating, even offering complementary yogurt during my stay.
The breakfast spread was good, although I would have preferred more western food options. Unfortunately, when I visited, they had run out of fried bacon. However, this did not detract from the overall experience. I also appreciated the option of a late check-out, which allowed me to leave after 1 PM.
Overall, I would recommend Nanyuan Hotel to anyone visiting Ningbo. The staff were friendly, the room was comfortable, and the complementary extras were a nice touch. I would definitely consider staying here again, provided the price is right.
Apologies about my photos, I remembered to take them only when I was a bout to check out.
Response from Property: Dear guests: Thank you for staying in Nanyuan Hotel and sharing your stay experience here. From every picture you upload, we can feel your deep love and full recognition to us. It is definitely our honor to get your love and recognition! I believe that time will let us meet again, we will see you soon, sincerely look forward to your visit again, I wish you a happy life, smooth work!
Kathy Xuan
2-bed Room
Stayed in Oct 2023
Business travelers
125 review
10.0/10
Outstanding
Posted on Dec 10, 2023
Very good location and hotel services, with many memories since stayed before
Response from Property: Dear guests: Thank you very much for your love of our hotel. All the encounters in the world are reunion after a long absence. Every journey in life is engraved with each other's figure.
Alan Laixf
2-bed Room
Stayed in Oct 2023
Family
8 review
10.0/10
Outstanding
Posted on Nov 14, 2023
The service is very good and everything is very clean and convenient.
Response from Property: Hello sir, good afternoon! I am the lobby assistant manager of Ningbo Nanyuan Hotel. Sorry to bother you, did you have a good rest when you checked in to our hotel yesterday? If you have any opinions or suggestions during your stay, please feel free to contact me and we will do our best to help you solve the problem; If you are satisfied with all aspects of our services, please do not forget to give us a 5-star review on the Ctrip platform as encouragement. Wishing you a happy life.
Herman
Deluxe Queen Room
Stayed in Sep 2023
Business travelers
7 review
10.0/10
Outstanding
Posted on Oct 21, 2023
Old hotel style but very nice. Reasonable choice price and what you get.
Response from Property: Dear guests: Thank you for your recognition of our hotel, the excitement has been beyond words, the mountains and rivers, the bosom friend is hard to find. Look forward to your visit again, I wish you a happy life!
Fred Austria
Queen Room
Stayed in May 2023
Business travelers
45 review
10.0/10
Outstanding
Posted on Jun 11, 2023
Amazing
Response from Property: 尊敬的賓客:感謝您花時間給予我們滿分好評的支持,一切都是剛剛好的舒服,自然,這樣真好!生命的美好沒有界限,每一次相遇都會使美好變得越發豐富,所以每一位選擇我們飯店的賓客我們都格外珍惜,希望每個小細節和用心您都可以感受到我們最真誠的心意。願您悠閑徜徉幸福的河岸!