No.666 Chuangyuan Road, Yinzhou District, Ningbo, Zhejiang, ChinaView Hotel Details
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Grace Select Hotel Guest Reviews
4.8/5
Excellent
1727 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1727)
Positive reviews(1708)
Reviews with photos/video(255)
Classy environment(195)
Delicious breakfast(173)
Friendly front desk staff(123)
Large rooms(103)
Perfect for business trips(80)
Excellent afternoon tea(27)
Awesome gym(8)
Fantastic river view(6)
Negative reviews(19)
SindreSindre
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
23 review
3.5/5
Posted on Oct 29, 2024
Had a good stay here, room and bedsheets reeked of smoke which wasn’t very pleasant. For the price it’s not bad.
Response from Property: Dear guest, hello! Thank you for your review. I am very disappointed that you did not give me a full score. We will continue to work hard. I hope you will have a better experience next time you stay. The sheets and quilt covers in our hotel are changed for each guest. We are also a smoke-free hotel. Next time you encounter this situation, you can call the front desk to help you deal with it. Thank you for your evaluation of us. We will definitely get better and better, so that more and more customers will like us and support us. Finally, I wish you a smooth work!
Guest User
Cozy 2-bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Our stay at grace hotel was amazing! The staff was friendly, and check-in was easy. Our room was clean, spacious, and had a great view. We loved how comfy the bed was, and the bathroom was luxurious with nice toiletries.
The hotel is in a perfect location, close to everything.The staff was always helpful and gave us great tips on what to do around the city.
We had such a great time and Highly recommend it!
Response from Property: Dear VIP, how do you do? Thank you for your love of our hotel. At present, the hotel provides free services such as gym, laundry room, zero waiting for check-in and early call. Now, it has specially launched a special activity of "Night Posthouse" so that you can have midnight snack when you arrive at the store at night. When you check out, we have specially prepared mineral water to quench your thirst on the way. The hotel regards each guest as our family, adhering to the home and culture of "serving with affection and doing things with heart" to create a warm home away from home for each family. We will continue to strive to provide you with the best service, the most perfect stay experience, hope to provide you with the feeling of family. Of course, whether our service is satisfactory or you have the final say, our growth is definitely inseparable from your support!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jun 28, 2024
It is right hear the factory areas
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
NT Wu
Cozy Queen Room
Stayed in Jun 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Jul 30, 2023
The service of the hotel staff is very good, and it is very close to the shopping center.
Response from Property: 尊敬的賓客:您好,感謝您留下的點評,雖然很遺憾沒有能得到您的五星好評肯定,但是您的留言對於我們酒店員工也是一種鼓勵,我們會更努力的完善酒店服務品質,希望您再次入住時能感受到我們的進步,祝您生活愉快。
Tripper2009
Cozy 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Very good hotel
Response from Property: Dear valued guest, hello!Thank you very much for your recognition and praise。Welcome to your next visit!
Chaoshengbojinxingzhong
Cozy Queen Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
good👍🏻
Response from Property: 與親相識就是一種緣分,謝謝親對格雷斯酒店的認可,親的讚賞給予小格很大的鼓舞,也是我們進步的動力,接下來小格會更加的努力,希望把最棒最好的一面展現給親,讓每一位家人都能在記憶力有個美好的畫面,酒店傍邊是寶龍廣場,吃喝玩樂俱全,酒店對面是大江東公園,散步,跑步,也很方便呢,希望親能常回家陪陪小格哦~祝親一切順利!
Guest User
Cozy Queen Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 30, 2023
everything is good
Response from Property: Thank you for your great review. If you come to Grace next time, be sure to tell us and we will use our best service to receive you. It is still a familiar taste and familiar people, bringing warmth and consideration to every guest who is away from home, making you feel like you are home. No matter where you go, we hope to be your first choice.
Xiaochiaishenghuo
Deluxe 2-bed Room
Stayed in Jan 2025
Business travelers
28 review
5.0/5
Outstanding
Posted on Feb 15, 2025
First of all, I'm not a shill. It's really convenient to stay here on a business trip. There are fruits for check-in, rich breakfast, late-night canteen, quiet room, comfortable bedding, strong bath water pressure, many restaurants around, convenient supermarkets, and I was lucky enough to encounter the intangible cultural heritage fire pot performance in Baolong Plaza, which was a pleasant surprise. The small disadvantage is that the toothbrush is hard. It would be better to change to a soft-bristled toothbrush after using this batch.
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6/20
Response from Property: Dear distinguished guest, hello! Thank you for your love for our hotel. The hotel now provides free gym, laundry, zero waiting check-in, wake-up call and other services. We have also specially launched the "Night Inn Warm Meal" activity so that you can have a midnight snack when you arrive at the hotel at night. When you check out, we have also specially prepared mineral water to quench your thirst on the road. The hotel regards every guest as our family, adhering to the family and culture of "serving with affection and doing things with heart" to create a warm home away from home for every family member. We will continue to work hard to provide you with the best service and the most perfect check-in experience, and hope to provide you with a family-like feeling. Of course, whether you are satisfied with our service is still up to you, and our growth is definitely inseparable from your support
Kaishuige
Cozy 2-bed Room
Stayed in Jan 2025
Family
22 review
4.6/5
Great
Posted on Feb 8, 2025
The hotel is located in the High-tech Zone. The business buildings outside are quite new, the street environment is very new, the room is very big, the only shortcoming is the lack of a refrigerator, everything else is very good, the hotel's breakfast is also very good, and the price is very moderate!
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Response from Property: 尊敬的貴賓您好!願與您一路相隨!從設施到服務,從理念到情懷,相信您也有了一番不一樣的體會。我們想要的不多,您滿意就好。看到您給予不是5分滿分的成績,我們猜想一定是您對給予了更高的期望,我們一定會不斷努力,絕不辜負您的期望!有了您的鞭策,相信我們會越來越好,因為我們有您更精彩
jsjswkk
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
5 review
2.0/5
Posted on Dec 22, 2024
Very, very bad, it is not an exaggeration to say that it is the worst hotel in Ningbo! The hotel is very dim as a whole. It looks good, but many things are not done well! The facilities are very old and old. I checked in at 11 o'clock in the evening, and I was a girl alone. As a result, the doorbell rang when I arrived at the room. I looked through the cat's eye and saw a man in a black jacket standing at the door. He said he wanted to send fruit. How scary it was. He was not wearing a work uniform. I didn't know what this person was doing. I called the front desk and said that the security guard sent me fruit. I was speechless. I was alone at night. Do you have no one? Can you consider the guest experience? What does it mean to consider the guests? The doorbell is broken and very loud! It's scary!
The sound insulation is very, very poor. You can hear the snoring next door and the sound of people walking in the corridor when you turn off the lights at night.
The facilities are not good either. They are dim and old, and the scale is clearly visible; the robot for delivering food should be eliminated. The delivery will not ring the doorbell and go down by itself. The attitude of the female front desk staff who called to notify is not good. I really don't recommend staying here! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review. I am very disappointed that you did not give me a full score. We will continue to work hard. I hope you will have a better experience next time you stay. Opposite the hotel is a park where you can take a walk, and next to it is Baolong Plaza where you can go shopping and eat. Quick check-out is the fast-paced mode we advocate. Thank you for your evaluation of us. We will definitely get better and better, so that more and more customers will like us and support us. Finally, I wish you a smooth work!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Their pub is very very good. My friend and I were going to Ningbo, and we booked a house. Although we stayed for one day, we had a full rest. The waiter was very polite and kind. The room was very clean and big, with big windows, comfortable bed, and clean bathroom. There was also free breakfast and free fruit! My friend and I are foreigners, and we really recommend this hotel to us!
Original TextTranslated by Google
Response from Property: (*^__^*) Hehe, everything is good, everything is great! Let's talk about the interior of our hotel. As soon as you enter the lobby, the book bar comes into view. During leisure time, you can hold a favorite book in your hand and drink a cup of our freshly ground coffee. Everyone yearns for an elegant life. There is a self-service laundry room with washing and drying, a breakfast room, and a delicious Chinese and Western buffet breakfast. This hardware is beyond words! Hehe, are we too boastful? Okay, okay, keep a low profile. Grace is looking forward to your next visit! I wish you a happy life
Kimi Zhu
Cozy 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Very nice high-end hotel. The twin room we stayed in was really big. The room was clean and tidy. The large floor-to-ceiling glass windows let in warm sunlight. The bed was also very soft and comfortable. The hotel's breakfast buffet was very rich and delicious. There were both Chinese and Western breakfasts. The taste was also very good. Their wontons were very delicious and there were also various fruits, such as watermelon, which was very sweet. The breakfast was also changed every day, which I liked very much. In addition, the hotel's parking lot was also very spacious, with clear entrance and exit signs, and it was easy to park. When we left, we received a small gift from the front desk staff. Thank them very much! Next time I go on a business trip or travel to Ningbo, I will choose to stay in this hotel. It is a good choice.
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6/10
Response from Property: Dear distinguished guest, hello! Thank you for taking the time to give a sincere review of Grace. The hotel is located in the core area of the business district. The hotel rooms are equipped with healthy brand mattresses, healthy sleeping pillows, and high-woven pure cotton bedding. We hope to provide you with the best sleep experience. Whether you are traveling for business or for vacation, Grace is a good choice for you! We always adhere to the service brand of "family affection and family", "serve with affection and do things with heart", and hope that every guest will feel like a family after staying. We hope we can become your friends and look forward to your visit again
Anonymous User
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The room is clean;
The view outside the window is good;
The bed is comfortable;
The breakfast dishes are rich.
There is a coffee machine and tea in the lobby, which can be self-serviced. There are also many books for everyone to read, and the atmosphere is good.
Original TextTranslated by Google
Response from Property: (*^__^*) Hehe, everything is good, everything is great! Let's talk about the interior of our hotel. As soon as you enter the lobby, the book bar comes into view. During leisure time, you can hold a favorite book in your hand and drink a cup of our freshly ground coffee. Everyone yearns for an elegant life. There is a self-service laundry room with washing and drying, a breakfast room, and a delicious Chinese and Western buffet breakfast. This hardware is beyond words! Hehe, are we too boastful? Okay, okay, keep a low profile. Grace is looking forward to your next visit! I wish you a happy life
Danding
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Facilities: I like it, new
Hygiene: Very good
Environment: Very good
Service: Thank you very much
Breakfast is also delicious, good, there is also a gym and laundry room,
High cost performance,
Worth recommending!
Original TextTranslated by Google
6/8
Response from Property: 感謝客官的優質點評,如果您下次來格雷斯一定要告訴我們,我們會用我們最好的服務去接待您。還是熟悉的味道,還是熟悉的人,帶給每一位離家在途的客人以温馨和體貼,我們的床品都是一客一換,酒店的地理位置也是得天獨厚呢,離地鐵站1.2公里,旁邊就是寶龍廣場和大江東公園,格雷斯讓您有回家的感覺,不論客人您走到哪裡,我們都希望成為您的首選
Jiafeibuyangmao
Cozy 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The front desk staff was very enthusiastic and the check-in procedure was very fast. It is worth mentioning that when I mentioned that the hotel pillows were uncomfortable, the staff immediately provided me with latex pillows. This meticulous service made me feel warm. The room was clean and tidy, with complete facilities and comfortable beds, which made people have a good night's sleep. The hotel's breakfast was also very rich and convenient. There are many shopping and dining places around, and it is very convenient to travel. There is a subway station near the hotel, which is very convenient to go to major attractions in the city center. I highly recommend this hotel and I will definitely choose it next time I come here!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您對我們酒店的厚愛。現酒店免費提供健身房、洗衣房、入住零等待、叫早等服務,現還特意特意推出了“夜驛膳暖”的活動,讓您晚上到店有夜宵哦。您退房時我們還特意準備了礦泉水,以方便您路上解渴。酒店將每一位客人視作我們的家人,秉承着“以情服務,用心做事”的家和文化為每一位家人創造一個温馨的家外之家。我們會繼續努力,給您提供最優質的服務,最完美的入住體驗,希望為您提供親如家人的感受。當然我們的服務是否滿意還是您説了算,我們的成長肯定離不開您的支持!