Find 5-Star Hotels in Harbin

Nice hotel and close to everything! Staff are very attentive and take good care of us. Miss Air assisted us very well during breakfast. Mr. Max and Mr. Neil at the reception helped us a lot with directions and communications with taxi drivers. Staff here don't speak English well, but they have their ways to communicate with us well, where we see very helpful and appreciated. If we visit Harbin again, we will definitely stay here again for sure! Nice hotel, nice staff, good location, fantastic breakfast, and reasonable price.

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: ”Non-smoking” room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised ”luxurious afternoon tea.”.

Excellent experience. Good location, good breakfast and tea. All staff especially manager Lin Jing, Fong Dan Dan and Wang Tao provided top notch personalised services. This is by far the best staying experience we had. They even made an ice frozen bucket for us. Thanks for the excellence services. Our family really enjoyed ourselves here. Will definitely recommend my friends to stay with Junyi 😍😍😍

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.

The hotel is located just 150 meter far from the walking street. We are not happy with the room we stayed. During booking, we found that the room has a window. We then understand that there should be a view to be seen. The view is completly blocked by other big building which is located just 2 meter far from windows. The hotel should clearly indicate that. As foreigner, we need 3G 5G signal to connect to google facebook youtube using international sim. Unfortunately, rhe signal is very poor. Wifi is ok. Using wifi, google is blocked in China. We not happy with the room. Not recomend for foreigner.

The hotel’s location is excellent, with Subway Line 2 right outside, making it easy to reach Snow and Ice World, Central Street, and other attractions. The breakfast was decent and very convenient, especially in the extreme cold when going out for food would have been tiring. The room was comfortable enough for a good rest, and the lobby had a grand and impressive design. Overall, a great choice for a stay, especially for those visiting in winter!

The hotel is in a great location, the guest relations department is professional and considerate, and I am very satisfied with the room I arranged in advance. The hotel is very close to the airport, and there is a shopping mall and bath next to it. It is very convenient, and there are many delicious foods. Next time I come to Harbin, I will choose here again

Location: The hotel is conveniently located 3 mins walk from Central Street, making it easy to explore the heart of Harbin. There are plenty of shops and restaurants nearby. However, note that the road is one-way, which can result in a longer taxi ride. Room: My room was clean and well-maintained, with a comfortable bed. I appreciated the complimentary fruit, milk, and mini souvenirs provided upon arrival. Service: The staff were friendly and always ready to assist with any requests, even in the middle of the night. I am very grateful for their help, especially at 3 AM.

Overall this is one of the best hotels i have stayed in. Rich cultural history and uniqueness. I shall put the negative part first before I put the positives at the end. Cleanliness I marked down because someone before me put flowers into the bathtub and there were random roses petals coming out of the knob that controlled the drainage of the bath tub. There were stains on the bathtub too. Location I put 5 but actually I would rate it 4.5. The street that the hotel is on is extremely crowded and jam in the late mornings to night. It is highly likely that you will be dropped off near the entrance of the street and need to walk in if you cab. We decided to use public transport and walk in instead on the second time we came to the hotel. But early in the morning it was relatively empty and the cab could come in to pick us up. It is very near the walking streets / zhong yang jie. There was an event literally outside our hotel area. Got a chimney bread plus ice cream on the same street as the hotel but is diagonally on the opposite right. This booking is for a lower tired room. But when we went there we were offered discounted upgrades. Not free but at least it wasn't the price stated. We upgraded to the highest tier, a suite with dedicated sitting area and bathtub. Celebrated my birthday here. They prepared a cake. It was delicious 😋 Many costumes to try but most were too big. For reference i am 152cm 48kg. I managed to find a blue and white costume with a matching hat that was more fitting so I could wear it out of the hotel room to take photos in the reception area. The toilet staircase, the chairs in the reception, outside the elevator, a backyard and the restaurant are nice places for photo taking. The ancient elevator closes at 5pm. I am not sure when it opens. The restaurant had a promotion on dianping or douyin. Recommended for 4 people. But portions are typically huge and if only 2 people come likely to waste. We met another couple on our trip and we decided to share. Non hotel guests can eat in the restaurant too. Just before we left, we had a door gift too^^

This stay was very satisfying! The hotel's service attitude was super good, warm and thoughtful, like treating guests like relatives and friends, and responding to needs quickly. Not only that, their image was also very good, and every move was full of professionalism and affinity, which left a deep impression. The location of the hotel is also very convenient, with convenient transportation around, and no pressure to travel. The facilities in the room are very complete, clean and tidy, the layout is super good, there are many types of breakfast, and the buffet mode is very suitable for my taste, recommended