Premier Inn Newcastle Airport

Premier Inn Newcastle Airport Reviews

Premier Inn Newcastle Airport

Airport, Newcastle, NE20 9DB, United KingdomSee Hotel Details
Premier Inn Newcastle Airport
Premier Inn Newcastle AirportPremier Inn Newcastle AirportPremier Inn Newcastle Airport
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1 night

Guest Reviews

7.8/10
Good
46 review
Verified reviews
Location7.8
Amenities7.5
Service7.9
Cleanliness7.9
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All reviews(46)
Positive reviews(38)
Reviews with photos/video(1)
Negative reviews(8)
Charlie
Twin Room
Stayed in Jun 2025
Family
3 review
6.5/10
Posted on Jul 15, 2025
Basic overpriced budget airport hotel no frills. Restaurant food terrible.
Jayne
Twin Room
Stayed in Feb 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 10, 2025
Clean and comfortable, friendly informative staff and an excellent location for Newcastle airport.
Traveller HK
Single
Stayed in Nov 2023
Other
4 review
7.5/10
Posted on Jan 1, 2024
The Hotel’s location is very close to The Newcastle International Airport and the Metro. Just a few minutes walk can be reached. Clean with sufficient lighting is good. The bed’s quality is a bit soft and old. If it is changed, it will be better.
Guest User
Zip and Link Room As A Twin
Stayed in Apr 2023
Business traveler
1 review
8.5/10
Very Good
Posted on May 17, 2023
Very closely located next to Newcastle airport, no more than 5 min walk. Friendly check in team, clean room and option to take food from restaurant to room is very convenient for solo travelers.
Guest User
Zip and Link Room As A Twin
Stayed in Aug 2023
Other
1 review
10/10
Outstanding
Posted on Oct 6, 2023
very good! When I first entered, I walked to the restaurant because it was raining. She was very considerate and sent my luggage and me to the front desk. The lady at the front desk was also very approachable. Many people didn't understand me when I first arrived and the card couldn't be used. She was very considerate and gave guidance. The hygiene is good, the bedding is clean, it's a few minutes away from the airport, and the subway station is nearby, which is very convenient!
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Guest User
Double Room
Stayed in May 2025
Solo traveler
8 review
4.7/10
Posted on Jun 28, 2025
房間不是很新，有一張大床和沙發床 重點是房間沒有空調，衹有電風扇，水龍頭水流也很小 早飯是歐陸早飯和cooked breakfast二選一，我選了前者，結果衹有麪包麥片和水果，熱食全都沒有，第一次聽説歐陸早餐這些都沒有的，差評！！ 而且一個這種檔次的酒店1000人民幣一晚，還不如住對面的希爾頓，同樣的價格品質能高出不少
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Guest User
Stayed in Jun 2025
Couple
4.0/10
Posted on Jul 28, 2025
Convenient location and parking Room dirty, bathroom worse. Dried faeces inside toilet rim. Debris lying on the carpet. Breakfast dry and way overcooked. Toasters take forever so your breakfast goes cold while you wait. Told we hadn’t prepaid for breakfast and were charged, luckily I found my confirmation and was refunded. Scruffy hotel. Sticky tables.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 25, 2025
Really enjoyable visit to Premier Inn Newcastle. The lady on reception was very friendly and welcoming. Rooms were spotless. Beds very comfortable. Great to have a fan in the room too with the humid temperatures. Great night sleep. The only slight gripe I had was being charged an additional £9.90 for parking overnight. This wasn't clear on booking and it's the first time I have been charged for parking at a Premier Inn. I assumed this was covered as part of the room booking.
Guest User
Stayed in Jun 2025
Traveling with friends
10/10
Outstanding
Posted on Jul 19, 2025
The accessibility of the bedroom and bathroom were suited to my needs. The bed was so comfortable and the food and beverages were very good. I’ve used Premier Inn at various locations over the years and this was my first time at the one nearest to the airport. I’ll definitely be looking at staying there again ahead of any future flights.
Guest User
Stayed in Jun 2025
Family
2.0/10
Posted on Jul 10, 2025
The location for convenience for the airport is outstanding. However after a long warm flight and arriving exhausted in the early hours of the morning we were not expecting a room temperature of 24.5 degrees. A noisy fan pushed the hot air around. Did we sleep- no. We left even more exhausted and wished we had just driven home after our flight. The room was so warm we didn't even bother to attempt to shower and as we hadn't slept we checked out much earlier than expected. We again raised our concerns to reception to be told it's a warm hotel.
Guest User
Stayed in Jun 2025
Other
2.0/10
Posted on Jul 8, 2025
Dirty room, same applies to dining room. Rather dated and in need of a refurbishment. No air con, but a fan! Receptionists unhelpful and looking miserable. Had pleasant waitress for breakfast though. Breakfast itself was a train crush, with no fruit left, soggy croissants, sad “choice” of bread. Just don’t do this to yourself.
Guest User
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 29, 2025
Stayed night before our flight staff were very nice and had time for the kids. The room was nice and well made shower was good in the morning before our flight Food was competitively priced with nice breakfast. Only five minutes walk to the airport.
Guest User
Stayed in May 2025
Other
8.0/10
Very Good
Posted on Jun 29, 2025
I have stayed here on many occasions and am pleased to report that cleanliness and service are maintained at a high standard considering how many 'one night' people pass though the hotel. It is also a quiet hotel despite being so close to the terminal which is a 5 minute easy walk away. Parking is available for residents at £9.00 per night. I would definitely use this hotel again when passing through the airport.
Stay56087055081
Stayed in May 2025
Traveling with friends
4.0/10
Posted on Jun 22, 2025
Not the nicest place ,it was our room mainly ,a very strong stale smell coming from the bathroom ( plughole I think ) so disappointed! Wouldn't go back Needs a revamp !
Guest User
Stayed in May 2025
Couple
4.0/10
Posted on Jun 19, 2025
Worst ever sleep in a hotel - booked an overnight stay for an early flight. Everything started off well with a great meal in the restaurant. We went to sleep early and woke about 1.30 absolutely boiling - the room was 26 degrees. We tried opening the window which is totally restricted so a waste of time. We found a fan in the room but it was broken and only pointed down to the floor. When we checked out the receptionist was totally dismissive and couldn’t have cared less saying the room didn’t have air con or a vent, just a heater. Oh and a broken fan. Definitely not recommended in the summer