Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.5
Service8.5
Cleanliness8.8
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All reviews(42)
Positive reviews(42)
Reviews with photos/video(7)
Great location(16)
Awesome stay(12)
Clean and tidy(11)
Awesome rooms(11)
Delicious breakfast(6)
Great service(5)
Convenient location(5)
Guest User
Deluxe Double Single
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 3, 2025
Great to have friendly reception Victoria to help us check in and overall a pleasant experience
Anna_P.
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 29, 2025
Everything was amazing apart of loudness from local nightclubs with all disco music and shoutings as glazing is not perfect
bolor-erdene
Deluxe Double Single
Stayed in Feb 2025
Business traveler
2 review
9.0/10
Great
Posted on Mar 20, 2025
The hotel’s location is perfect, 5min from the central train station. The room was clean and the bed was comfy
Guest User
Deluxe Double Single
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 9, 2025
Great hotel. Great location.
This hotel was perfect.
I would definitely recommend this hotel to anyone and will be staying again when I’m in the city.
Mafi
Deluxe Double Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on May 27, 2025
the rooms were clean and service was good when I enquired from the reception
Mukul
Deluxe Double Room
Stayed in Nov 2024
Couple
2 review
8.5/10
Very Good
Posted on Dec 19, 2024
Liked the location very much, at the city centre, accessible to buses and train station 8-10 ,away. The rooms were clean and comfy. Highly recommended for short duration stay
GAURAV
Deluxe Double Room
Stayed in Jun 2024
Couple
10 review
9.5/10
Amazing
Posted on Jul 6, 2024
Good location. near to many restaurants, Chinatown, Greggs, etc.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couple
2 review
9.0/10
Great
Posted on Mar 4, 2024
Hotel is in a fab location and very clean .The staff were very helpful and courteous. The only problem we had was the bed was very uncomfortable with dreadfull uncomfortable pillow each .The hotel was noisy about 5.30 doors slamming so didn't get a lot of sleep .Breakfast was good fresh and tasty and hot .
Guest User
Deluxe Double Room
Stayed in Sep 2023
Couple
3 review
10/10
Outstanding
Posted on Jan 7, 2024
Superb hotel - clean, friendly, and great location. Car park nearby too (literally 4 minutes walk) and easy to get to everything in the city.
The breakfast was also super! Highly recommend!
QQ_QQ
Deluxe Twin Room
Stayed in Aug 2022
Family
45 review
7.5/10
Posted on Sep 19, 2022
Good location. 8 - 10 mins from train station. Located at city center easy to access anywhere to China town, shopping mall and restaurants. Staff is cool without smile face, quick check in and check out. Room is clear and good size for big luggage. However a bit noisy at the night time because there’s a disco next to the hotel, weekend will be party at the night til late. Overall is good for us and will consider to stay next time.
Sowailem Alsowailem
Deluxe Double Room
Stayed in Jun 2023
Business traveler
12 review
10/10
Outstanding
Posted on Sep 30, 2023
Good place to stay
LiewRubina
Deluxe Double Room
Stayed in Oct 2022
Family
1 review
8.0/10
Very Good
Posted on Dec 5, 2022
Everything good and nice location
Marco M. 75
Executive King Room
Stayed in Oct 2022
Business traveler
71 review
10/10
Outstanding
Posted on Nov 18, 2022
Nice hotel
Guest User
Deluxe Double Single
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jul 1, 2025
Very close to the train station, shopping, dining and travel are very convenient, the hotel environment is very good, the breakfast is good
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Anonymous User
Deluxe Double Single
Stayed in May 2025
Family
22 review
6.5/10
Posted on Jun 27, 2025
I stayed here for five consecutive days. The positives were the good breakfast, the convenient location, and the children's breakfast.
The cleanliness wasn't great. The lobby carpet was already filthy, and upon check-in, I noticed coffee stains on the cups in my room from the previous guest. I called to have them replace the cups and spoons, but no one came. They remained unwashed for five consecutive days. I briefly considered moving on the second day, but decided against it and borrowed a few paper cups from the restaurant.
The room was small, probably not as spacious as a 22-23 square meter room. I later moved to Hampton Inn in London, which was also 22 square meters, but much more spacious than this one in Newcastle.
My little genius forgot the phone watch cord in the room. I tried to email the hotel to have it shipped to London, but they didn't respond.
All in all, it's a decent stay, but don't go in with high expectations.