Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.5
Service8.9
Cleanliness8.9
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All reviews(121)
Positive reviews(21)
Reviews with photos/video(5)
Awesome stay(9)
Awesome rooms(6)
Clean and tidy(5)
Great service(5)
Hans-Peter Bruno Anton
Accessible King Room with Bathtub
Stayed in Jan 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Mar 4, 2025
Very friendly staff, had no problems and very clean rooms.
Overall great experience.
Response from Property: Dear Hans-Peter Bruno Anton,Thank you very much for sharing your review and ratings. Our team is happy to know that you enjoyed your stay with us. Thank you for being our guest Hans-Peter. We hope to serve you again someday.Have a wonderful Tuesday!
Sirwestho
2 DOUBLE BEDS PATIO OR BALCONY GARDEN ROOM
Stayed in Aug 2023
Family
10 review
8.5/10
Very Good
Posted on Sep 29, 2023
Location was perfect, room service pretty good and the room is clean in general except it doesn’t come with tooth brush or slippers just like every other hotels in North America
Response from Property: Dear Sirwestho,Thank you for your review. Thank you for sharing your feedback and thank you for being our guest.While we do not have slippers available, we do have toothbrushes at our Front Desk for our guests. This request can be made at anytime.We hope to serve you again someday. Have a wonderful week.
Travel77
2 DOUBLE BEDS PATIO OR BALCONY GARDEN ROOM
Stayed in Dec 2023
Business traveler
47 review
10/10
Outstanding
Posted on Jan 21, 2024
It was a pleasant stay . Mattress was super comfortable, friendly staffs . Good location as well.
Response from Property: Dear Travel77,Thank you so much for your perfectly rated review! Our team is happy to know that you enjoyed our hotel and your stay. Thank you for being our guest! We hope to serve you again!Have a great day!
Aamir
2 DOUBLE BEDS PATIO OR BALCONY GARDEN ROOM
Stayed in Mar 2023
Couple
4 review
10/10
Outstanding
Posted on May 13, 2023
Apparently this is just a 3 star hotel but if this is a hotel in Hong Kong. It will be considered as 5 star.
Free parking, great service, huge rooms!
Response from Property: Dear Aamir T.,Thank you so much for your perfect, 5-star rated review! Thank you for sharing your wonderful compliments and feedback! We are happy to know that you enjoyed our hotel and we thank you for being our guest. We hope to serve you again someday!Have a wonderful week Aamir T.!
Guest User
Two Double Room
Stayed in Feb 2025
Business traveler
8 review
9.0/10
Great
Posted on Mar 8, 2025
The surrounding environment is beautiful, but there are no slippers, toothbrushes, toothpaste, or purified water.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your review. While we do not have slippers, we do have toothpaste and toothbrushes available; this can be requested via our front desk or housekeeping. We also have water available (for purchase) at our Grab 'N Go store, which is located next to our front desk.Thank you for staying with us. Have a wonderful weekend.
Guest User
King Room in Garden Section
Stayed in Jul 2024
Business traveler
31 review
9.0/10
Great
Posted on Sep 6, 2024
The hotel is quite big. The room I stayed in this time is a bit far from the lobby, and it takes a while to walk. Other facilities and environment are good. The breakfast is quite rich. The location is good, and there are many restaurants around.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your review and ratings. We are happy to hear that you enjoyed your stay with us, and we thank you for being our guest. We hope to serve you again someday. Have a wonderful Tuesday!
Guest User
Tower King Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Dec 28, 2024
The price is a little bit expensive, but the environment is OK.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your perfectly rated review! Our team is happy to hear that you enjoyed your stay with us. Thank you for being our guest and, we hope to serve you again someday!Happy New Year!
Guest User
Accessible King Room with Garden View and Roll-In Shower
Stayed in Apr 2024
Business traveler
4 review
10/10
Outstanding
Posted on May 22, 2024
The room is clean, modern and comfortable, especially the breakfast is very rich. There is a Herz car rental downstairs, and the surrounding facilities are complete.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your 5-rated review! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and we thank you for being our guest. We hope to serve you agin someday soon. Have a wonderful week!
RZ1980
King Room in Garden Section
Stayed in Oct 2023
Business traveler
144 review
9.5/10
Amazing
Posted on Nov 23, 2023
The room is big and the balcony is quite unexpected. It’s very comfortable to bask in the California sun😁
Original TextTranslated by Google
Response from Property: Dear RZ1980,Thank you very much for your review and ratings! Our team is happy to know that you enjoyed your stay. Thank you for being our guest. We hope to serve you again someday soon!Have a wonderful Tuesday RZ1980 and Happy Holidays!
Guest User
2 DOUBLE BEDS PATIO OR BALCONY GARDEN ROOM
Stayed in Jul 2023
Family
12 review
10/10
Outstanding
Posted on Aug 21, 2023
I stayed for three nights in a row. It was quiet and safe. I liked the fresh and hot cookies there. The service staff at the front desk were friendly. The only regret was that there was no hot water and no microwave oven.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your review and for your perfect rating! We're happy to hear that you enjoyed your stay, our services and of course, our cookie. Thank you for being our guest!While we do not carry microwaves in our standard rooms, we do have them available for our guests upon request and upon availability for $15 each per room. This charge is waived for all Diamond Hilton Honors members. We hope to serve you soon again. Have a great Tuesday!
Guest User
Accessible King Room with Garden View and Roll-In Shower
Stayed in Aug 2024
Business traveler
7 review
7.5/10
Posted on Sep 22, 2024
There are a lot of food nearby!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your review and thank you for being our guest. We hope to serve you again someday.Have a wonderful week!
Guest User
King Room in Garden Section
Stayed in Jul 2024
Business traveler
8 review
10/10
Outstanding
Posted on Sep 25, 2024
Good breakfast, big place
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your perfectly rated, 5-star review! Our team is happy to know that you enjoyed your stay with us. Thank you for being our guest. We hope to serve you again someday.Have a great Wednesday!
Guest User
King Room in Garden Section
Stayed in May 2023
Family
4 review
10/10
Outstanding
Posted on Jul 17, 2023
Really nice, clean and comfortable, recommended!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your perfectly rated review! Thank you for sharing your feedback and for your recommendation! Our team is happy to know that you enjoyed your stay and our hotel and we thank you for being our guest. We hope to serve you soon again!Have a great day!
MattLiu
Two Double Room
Stayed in Feb 2025
Business traveler
69 review
10/10
Outstanding
Posted on May 18, 2025
地理位置很好,房間乾淨,花園很棒
Translate
Response from Property: Dear Matt Liu,Thank you very much for your 10, outstanding rating! We are happy to know that you enjoyed your recent stay with us. Thank you for being our guest again!Have a wonderful great week!
Anonymous User
Accessible Two Double Room
Stayed in Jul 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Aug 31, 2024
很好很滿意
Translate
Response from Property: Dear Valued Guest, Thank you very much for your 5-rated, perfect review! We're happy to know that you enjoyed your stay. Thank you for being our guest. We hope to serve you again soon! Have a wonderful week!