New Hotels in Baku

"The hotel is very artistic, very design, and the service is very warm. It helps to take the luggage and helps us carry the luggage to the taxi when we leave. The restaurant is great, the view outside the restaurant window is very good, and the breakfast is good. But the door face is very small, there is almost no lobby, there is an elevator but the floor is uneven, the suitcase may be inconvenient, and we have a room on the same floor that night, the formaldehyde smells great, and the window can be opened in the middle of the night, which seriously affects the experience."

"Çok temiz ve ferah bir hotel sessiz sedasız rahat uyudum ve çok güzel manzarası var çalışanlar da çok yardımsever kesinlikle öneririm"

"We checked into the hotel at noon on April 28. About ten minutes after we checked in, a cleaning staff swiped the card and opened the door without knocking. After a brief communication with us, we thought that the front desk system did not track it in time, and perhaps the cleaning staff did not know that this room had been checked in, so we did not report this to the hotel front desk. Around 10:30 p.m. local time on April 29, another hotel worker appeared and swiped the card to open the door without knocking. After seeing us, he immediately closed the door and slipped away without apologizing. We promptly reported this to Ctrip and the hotel front desk. After about half an hour, the hotel staff came to apologize after checking the surveillance. I clearly stated that I would not accept the apology. After staying for two days, the door was opened every day. And at this time, we found that the door lock of our room was broken and could not be locked in the room. We called the repairman to repair the door. After dealing with these things, it was close to midnight. April 30, we checked out at around 10 a.m. When we checked out, the front desk politely asked if the stay was good for the past two days? We found that the hotel had no record of this incident. We expressed our anger, and the hotel sent staff to apologize. The conclusion given was that the cleaning staff could not speak English, but not knocking on the door and not speaking English were the problems of the hotel management team, not our responsibility as customers. The hotel staff said that the incident had already happened, and we checked out, and there was nothing they could do. I reasonably suspect that the hotel discriminates against Chinese and women. I don’t know if Asian women are too easy to talk to when they go out. The hotel did not give any solutions in person. We were in a hurry and left without continuing to argue with the hotel. Continue to feedback Ctrip, Ctrip helped to handle the complaint, and also made a complaint to Hilton’s official customer service, and the complaint is still being followed up. It is not recommended for single women or female friends in groups to stay in this hotel. Safety is not guaranteed. A very bad living experience. Ctrip’s service is very good and has been helping us deal with complaints. 🚗Using the local taxi app, we called a taxi about six or seven times from and to the hotel, and the driver could never find the correct location of the hotel. I don’t know what happened."

"Location is good. Hotel room is huge, we loved it. Hotel toilet needs some renovation though. Breakfast view was fantastic at lvl 15. Staff service was very very slow. Needs improvement. When we asked for breakfast takeaway cos we were rushing to the airport, they packed ALOT of things for us! Thank you movenpick!"

"Beautiful clean hotel with incredible staff. The front desk young man was so friendly and very helpful with everything. People of Azerbaijan are truly amazing. I will come back again just to be with the people. Thank you again !!"

"Шикарное месторасположение, центр в двух шагах. Рядом есть магазин со всем необходимым, а главное там были вкусные фрукты. Неподалеку расположен прекрасный городской парк, где в самом разгаре цвела лаванда (запах сумашедший). Завтраки были свежими, но однообразными. Персонал очень отзывчивый. По моему запросу мне поменяли номер на более просторный, без всяких доплат. Есть услуги прачечной, цены очень лояльные. Сроки данных услуг короткие (вечером сдала вещи, утром уже забрала чистые и глаженные). В отеле тихо, хотя проживающих было достаточно. Мой номер был просторным, располагался на втором этаже, окно с видом на зону где проходили завтраки. При открытом окне шума с улицы не было слышно (окно открывала на ночь). Если находилась в номере днем, то пользовалась кондиционером иначе жарковато, кондиционер отлично справлялся со своей задачей. Очень рекомендую данный отель!"

"Hotel is newly opened, everything is new. Had a dinner in the restaurant but menu wasn’t kind a ritz Carlton level, only one restaurant in the entire hotel."

"The hotel is very comfortable and very comfortable. There is no coffee, tea, sugar but no coffee shop. There is no q washing dishes. It has lift. The kitchen window is invaded by strangers q kitchen in the morning and night fish. You see from the window. The hotel was very comfortable and very comfortable. It is not dirty, but badly washed trap sticks the floor, with open windows and soap removes bad smell of using badly washed trap."

"The place was a little far away. The bathroom had no shampoo paper, they would be better placed:).Everything was good except her. Thanks."