Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.8
Service9.2
Cleanliness9.0
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All reviews(51)
Positive reviews(49)
Reviews with photos/video(11)
Awesome stay(19)
Friendly staff(16)
Great location(16)
Awesome rooms(10)
Easy to get around(6)
Negative reviews(2)
Elvis
Standard King Room
Stayed in Nov 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Dec 12, 2024
Everything was great—absolutely no complaints. However, one detail really stood out for me and turned into a game-changer.
I realized I had forgotten my USB cable to charge my cellphone, which I urgently needed. Before heading out to buy a replacement, I started looking around the room for a potential solution—honestly, more out of desperation than hope. And then, I noticed the radio clock!
Curious, I checked it out and discovered a set of built-in charging cables. To my surprise and relief, one of them was exactly what I needed. It saved me both time and money.
Thank you for providing such a thoughtful touch—it made my stay even better!
MrShahidKhan
Two Double Room
Stayed in Nov 2024
Family
2 review
9.5/10
Amazing
Posted on Dec 22, 2024
Excellent Staff
Nice Room
Courteous Service
Great Location
Leiss
Two Double Room
Stayed in Apr 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jun 23, 2024
Good location. A good value hotel in midtown. Very accessible to public transit. Clean and proper room but might be a little small if you bring two large suitcases.
LINCOU
Standard King Room
Stayed in May 2023
Business travelers
31 review
5.5/10
Posted on Jul 15, 2023
36 street location
lots of road construction jobs
firemen came at mid night, we all went to lobby by stairs. all guests gathered at the lobby.
ppl all were worrying and quite tired.
but no workers came and sent a confort.
quite disappointed
winter167
Two Double Room
Stayed in Apr 2023
Family
10 review
9.0/10
Great
Posted on May 31, 2023
Excellent location. Room is of decent size for New York. Staff is friendly and can store luggage for you if you arrive early.
Siu Mei
Two Double Room
Stayed in Dec 2022
Family
4 review
9.5/10
Amazing
Posted on Jan 30, 2023
Very convenient location, easily accessible to major streets and shops. Double bedroom are spacious, clean and comfy. Staff are nice, polite and responsive to our needs. Surely will come back again to this hotel next time we visit New York.
Guest User
Standard Room
Stayed in Apr 2022
Couples
1 review
10.0/10
Outstanding
Posted on May 31, 2022
Everyone has been so Nice and kind 🥰
Guest User
Standard Room
Stayed in Jun 2022
Solo travelers
4 review
9.5/10
Amazing
Posted on Jul 16, 2022
Great location near to Penn Station, Time Square, Hudsons Yard, within walking distance. Bed was super comfy, I would have loved to stay in all day to maximise my stay.
Guest User
Two Double Room
Stayed in Apr 2022
Family
2 review
7.0/10
Posted on Jun 21, 2022
the hotel is nice and modern; rooms are more specious compared to stanadrd NYC.
unfortunately the area is full of homeless and it's not safe to walk alone in the evening, despite it being really central and close to metro stop.
Guest User
Standard Room
Stayed in May 2022
Business travelers
3 review
8.5/10
Very Good
Posted on Jun 18, 2022
Great experience with friendly staff.
ida
Standard Room
Stayed in Jun 2022
Family
6 review
10.0/10
Outstanding
Posted on Aug 1, 2022
great service! 💖💖
Haidee-DS
Two Double Room
Stayed in Dec 2024
Solo travelers
11 review
9.5/10
Amazing
Posted on Jan 2, 2025
The room is not very big, but it is OK. Overall, it is a very comfortable hotel, and the mattress is very comfortable to sleep on. The location is good, the hotel is in the city center, and it is convenient for shopping and going to the airport. I didn't think to take pictures of the interior during my short stay.
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Guest User
Two Double Room
Stayed in Nov 2024
Family
1 review
6.0/10
Posted on Dec 28, 2024
First of all, New York hotels are expensive at RMB 3.5k per day, and there are only 1- or 2-star hotels in China! There is no lobby, and there are only 8-9 rooms on each floor. There is a small gym on the sixth floor and a bar on the first floor. I don't know if it is a hotel.
Outside the window is the high-rise building opposite, and the street is narrow.
The room is small, the facilities are old, and the lights are flickering
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Anonymous User
Standard King Bed High Floor
Stayed in Mar 2025
Business travelers
9 review
10.0/10
Outstanding
Posted on Apr 28, 2025
I stay here every time I go on a business trip. The environment is good, convenient, and the service is good.
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Guest User
Two Double Room
Stayed in Dec 2024
Family
97 review
8.0/10
Very Good
Posted on Feb 1, 2025
The location is good, the room facilities and area are OK, and the price is not expensive. It is a good choice. The service attitude and quality are very good, and it is one of the few New York hotels that provides disposable slippers.