Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.1
Service8.7
Cleanliness8.6
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All reviews(115)
Positive reviews(18)
Reviews with photos/video(2)
Great service(7)
Christopher
King Room with City View
Stayed in Jun 2023
Solo traveler
28 review
8.5/10
Very Good
Posted on Jul 9, 2023
Overall a very solid hotel with very welcoming and helpful front desk staff. The rooms are decently sized for NYC and well-appointed with the essentials.
I was impressed when on at least one evening there was even turndown service.
The shower took a minute or so to have a proper water flow, though the pressure was never all that great.
I appreciate having the Nespresso machine and pods in the room.
I’m always glad to stay at this property especially because I very much like the location, not in the heart of a touristic area but still with many fantastic places to eat, excellent subway connectivity, and convenient shopping for the basics.
vicky28
1Q Ada Shower
Stayed in Aug 2024
Solo traveler
10 review
9.0/10
Great
Posted on Nov 22, 2024
The room price fluctuates greatly. I booked it at a low price, which is good value for money. The service of the front desk and restaurant staff is warm and friendly. The facilities are clean and sanitary. The location is good.
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Jade_20007
King Room with Courtyard View
Stayed in Nov 2024
Business traveler
12 review
7.5/10
Posted on Feb 28, 2025
The room is very small, the hygiene is average, the service is good
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Anonymous User
1Q Ada Shower
Stayed in Aug 2024
Other
5 review
7.5/10
Posted on Nov 1, 2024
Near Union Square, the environment is a bit noisy, but it is convenient for travel. There is almost no lobby on the first floor of the hotel, the room is not big, and the hygiene is acceptable. Convenient hotel standard, acceptable
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Lynnvi vi
King Room with Courtyard View
Stayed in May 2024
Family
17 review
7.0/10
Posted on Jun 26, 2024
The rooms at the Hyatt Regency are a bit small, and the location is close to New York University. The elevators are small and only one is open. The front desk is also small. The overall feeling is average and does not match the price.
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Pangandalancengguoquan
King Room with Courtyard View
Stayed in Dec 2024
Business traveler
5 review
8.5/10
Very Good
Posted on Jan 20, 2025
Clean but small, not very cost-effective
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Guest User
1Q Ada Shower
Stayed in Jun 2024
Family
4 review
9.0/10
Great
Posted on Jul 21, 2024
Not bad, there is also a gym, which provides free fruit
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Guest User
King Room with Courtyard View
Stayed in Dec 2023
Family
11 review
10/10
Outstanding
Posted on Jan 28, 2024
The room was a good size and the bathroom and bathing facilities were excellent!
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Guest User
1Q Ada Shower
Stayed in Dec 2023
Family
4 review
9.5/10
Amazing
Posted on Jan 22, 2024
The bathroom is too small, the guy at the front desk is very enthusiastic
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Guest User
King Room with Courtyard View
Stayed in Dec 2023
Business traveler
81 review
10/10
Outstanding
Posted on Jan 11, 2024
The service is very attentive and the location is very good
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Guest User
King Room with Courtyard View
Stayed in Sep 2023
Couple
22 review
10/10
Outstanding
Posted on Oct 21, 2023
Not bad, but it’s really expensive, and the service is very good