Fullon Hotel Taipei East Reviews

Response from Property: Dear PKlim71,Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed the tranquility of our hotel and the local culinary offerings. Our team strives to provide a peaceful environment alongside a taste of the local culture, and your feedback reaffirms our efforts. We look forward to welcoming you back for another relaxing experience.Sincerely,Fullon Hotel Taipei, East

Response from Property: My dear honored guestsIt is our pleasure to hear your valuable feedback.We appreciate all feedback. Thank you for bringing this issue to our attention.

Response from Property: 親愛的貴賓您好:感謝您給予我們的肯定，而您的肯定也是我們服務品質的動力，福容台北二館期待您下次再蒞臨。

Response from Property: It is our pleasure to hear your valuable feedback.We appreciate all feedback. Thank you for bringing this issue to our attention.

Response from Property: Dear Romi, Thank you for taking the time to share your experience staying at Fullon Hotel Taipei II. We are very pleased to learn that you are satisfied with the cordial attitude of our service staff and that you can quickly get the room card upon your arrival, so that you can rest as soon as possible after a tiring journey. We are deeply sorry for the issue you mentioned about the crib, sterilizer and bathtub not being prepared in advance. Although our staff immediately assisted in handling your request upon receiving it, we will further review our internal processes to ensure that we can better meet the needs of our guests in the future. We are also glad that you were able to easily visit Taipei Zoo during your stay and were able to return to the hotel to enjoy a comfortable rest after a rainy day. There are many dining options around the hotel, allowing you to easily order food and experience Taipei's cuisine. We are very pleased with your positive comments and your love for our hotel's characteristics. We look forward to your next visit, with more time to explore our facilities and the lovely koala and panda elements, and share a pleasant stay experience with your family. I wish you a happy life! Fullon Hotel Taipei II

Response from Property: 親愛的貴賓 您好，感謝您選擇福容大飯店台北二館並分享您的寶貴意見。我們很高興得知您對飯店的整體清潔度表示滿意，這是我們的服務宗旨之一。然而，對於您提到的浴室設計及使用上的不便，我們深感抱歉。我們理解傳統浴缸與淋浴設置的確可能在使用上造成不便，特別是在家庭旅客需要同時使用浴室的情況下。雖然我們的浴室設計並未採用乾濕分離的配置，但我們會將您的反饋轉達給相關部門，作為未來改善的參考。您的意見對我們而言非常重要，這將幫助我們持續提升服務品質。再次感謝您撥冗留下意見，我們期待未來有機會再次為您服務，並為您提供更佳的住宿體驗。福容大飯店 台北二館

Response from Property: Hello dear distinguished guest, Thank you for your affirmation. Your affirmation is the driving force for our service. We will work hard to improve the problems you responded to. Thank you very much for your valuable opinions. Fullon Taipei 2 looks forward to your visit again.

Response from Property: Dear Mexialee, thank you for choosing Fullon Hotel Taipei II and sharing your stay experience. We are glad that you are satisfied with the cleanliness and quietness of the room. Regarding the provision of disposable items and bottled water in the bathroom, our policy is to protect the environment and love the earth together with our guests. As for breakfast, we will continue to work hard to improve the quality and service. Thank you for your valuable comments and look forward to serving you again in the future. Fullon Hotel Taipei II

Response from Property: Dear yenhau23, thank you for choosing to stay at Fullon Hotel Taipei II and for sharing your experience. We are glad to know that you are satisfied with the overall space and cleanliness of the family room, which is a great encouragement and affirmation for us. As for the two regrets you mentioned - the opening hours of the swimming pool and the breakfast supplement, first of all, we sincerely apologize to you. The swimming pool is currently only open on weekends, which does not meet the expectations of some travelers. We will review the current opening arrangements and consider whether to increase the opening hours during the period with more travelers to enhance the overall experience. As for the failure to make up the breakfast meals in time, especially after 8:30, which caused the family to have fewer choices when dining, we are very sorry. The catering team has received feedback and will further strengthen the meal preparation and supplement process to ensure that every guest can enjoy a rich and delicious breakfast regardless of the dining time. Thank you for your sincere feedback, which allows us to see the areas that need to be strengthened, and we look forward to the opportunity to provide you and your family with a more complete and warm accommodation experience again in the future. I wish you and your family peace and health, and a happy journey! Sincerely, Fullon Hotel Taipei II

Response from Property: Dear guest, thank you for visiting Fullon Hotel Taipei II and taking your precious time to share your hotel experience with us. The team enjoys the quality time you spend with your friends and family at our hotel. We sincerely look forward to your visit again. Yours sincerely, Fullon Hotel Taipei Branch 2

Response from Property: Dear guest Shumin, Thank you for visiting Fullon Hotel Taipei II and taking the time to share your hotel experience with us. The team is delighted that you and your family and friends spent a wonderful time at the hotel. We sincerely look forward to seeing you again. Sincerely, Fullon Hotel Taipei II

Response from Property: Dear distinguished guest, thank you for giving us such high recognition. Your recognition is also the driving force of our service quality. Fullon Taipei II looks forward to your visit next time.

Response from Property: Dear guest of Mango mama, thank you for choosing to visit Fullon Hotel Taipei II again and taking the time to share your hotel stay experience with us. It is a pity that the accommodation experience this time was not as good as your expectation. It may be due to the language barrier. Please forgive me for the poor reception. We have reviewed and improved it with the front-line reception staff. We must treat everyone who comes to Taipei Hotel 2 with ease. The distinguished guests were entertained as if they were their own family and friends. The swimming pool in Taipei Hall 2 is open from May to September every year. There are clear notices on our official website and on-site. We are sorry that the service staff did not explain it clearly to you at the first time. We will ask the front line again The staff must proactively and enthusiastically respond to every guest's needs. Finally, in response to ESG environmental issues, we have made some adjustments in the provision of disposable supplies and environmentally friendly plastic reduction. Currently, hand soap is not provided in the room, but you can still ask for soap at the lobby counter, and we will also ask service staff to handle it at the guest More details will be provided during check-in. We attach great importance to every guest's accommodation experience. Thank you again for your valuable feedback, which gives our team the opportunity to do better. We sincerely look forward to your visit again. Yours sincerely, Fullon Hotel Taipei Branch 2.

Response from Property: 親愛的Suratmi Bismillah Mart貴賓您好:感謝您給予我們高度的肯定，而您的肯定也是我們服務品質的動力，福容台北二館期待您下次再蒞臨