Iroha Grand Hotel Kintetsu Nara Ekimae

Iroha Grand Hotel Kintetsu Nara Ekimae Reviews

Iroha Grand Hotel Kintetsu Nara Ekimae

30 Konishi-cho, Nara City, Nara Prefecture, 630-8226, JapanSee Hotel Details
Iroha Grand Hotel Kintetsu Nara Ekimae
Iroha Grand Hotel Kintetsu Nara EkimaeIroha Grand Hotel Kintetsu Nara EkimaeIroha Grand Hotel Kintetsu Nara Ekimae
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Guest Reviews

9.4/10
Amazing
510 review
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(510)
Positive reviews(505)
Reviews with photos/video(129)
Near shopping area(78)
Easy to get around(70)
Convenient for shopping(68)
Awesome amenities(58)
Delicious breakfast(33)
Friendly front desk staff(19)
Well designed(10)
Perfect for business trips(9)
Negative reviews(5)
Jaey Ashvin
Moderate Double Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 23, 2025
One word. Perfect. This has been by far my favourite place I've stayed on my overall trip to Japan. I had the most pleasant stay here. You can refill your water bottle. The amenities are really good and the location is really great. I really loved the room. Perfect size for solo traveller. And kudos to the staff for excellent service.
Response from Property: We’re truly honored to hear that our hotel has been your favorite stay during your trip to Japan. Knowing that you had such a pleasant and comfortable experience means the world to us.We’re delighted that you appreciated the refillable water station, amenities, and especially the room size — we agree it's a great fit for solo travelers. Your kind words about our staff's service are incredibly encouraging and will be shared with the entire team.We sincerely hope to welcome you back again on your next visit to Nara.Wishing you safe and joyful travels ahead!
Dada_Wei
Moderate Twin Room
Stayed in Apr 2025
Traveling with friends
12 review
9.5/10
Amazing
Posted on May 21, 2025
Good location , just about 5mins walk from station. The hotel room is quite big.
Response from Property: Thank you for your kind review.We’re pleased to know you enjoyed our convenient location—just a short walk from the station—and that you found the room to be spacious. Your comfort is our priority, and we’re happy we could provide a pleasant stay.We hope to have the pleasure of welcoming you again on your next trip to Nara!
Sunny001
Hollywood Twin Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 14, 2025
The location is excellent, the hotel is clean, the facilities are equipped with staff providing standard service
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are pleased to hear that you appreciated our excellent location, the cleanliness of our hotel, and the available facilities. We also acknowledge your comment regarding the service being standard — we will take this as an opportunity to further improve and aim to provide a more memorable and personalized experience on your next visit.We truly hope to welcome you again in the future.
Guest User
Moderate Double Room
Stayed in Jun 2025
Other
53 review
2.0/10
Posted on Aug 1, 2025
The worst hotel I stayed in my life A racist hotel They put all the foreigners on low floor and Japanese on high floor Give foreigners rooms without windows or the view is a wall The room they gave me has a musty male body odour smell . They refused to change it saying they can’t smell it. The next day when I extended my room due to flight for one night , the foreigner male staff with curly hair said I can continue staying same room since I pay extra to book same type. But at night when I went down to change the card, the same male stuff said I cannot extend the room and I need to change room. When asked why , he said the room is reserved tomorrow for Japanese guest who wan to stay in same floor. I asked to see the manager but manager pretend he is not in the room. And they cancelled my extension of one night. That staff also told me just go another hotel as they prioritise Japanese guests and will cancel Chinese reservations. If you are Chinese, book somewhere else. Very racist hotel and don’t give them any business. The Japanese staffs like to laugh at Chinese tourists in Japanese (I speak fluent Japanese) so the Chinese tourists don’t know it, Also they practice selective English with foreigners. They pretend not to speak English and with a blank look . They pretend manager not around all the time but manager is hiding inside and finally came out yelling at me because I won’t leave the hotel asking for him. Disgusting and rude customer service Bonus photo of manager (who hides in the room like a coward) and coming out to point middle finger at me These Japanese bring shame to their country
ivantz
Hollywood Twin Room
Stayed in Oct 2024
Family
20 review
9.5/10
Amazing
Posted on Nov 23, 2024
Cozy hotel and provided us with 2 sets of towels for our 2 nights stay - no room cleaning unless requested due to sustainability. Near the nara station and shopping street just beside. Walking distant or short bus ride away to major attraction. If you rent a car, the hotel has tie up with kaneko motor pool, get the hotel stamp with your parking ticket to enjoy 1,600 yen overnight parking rate.
Response from Property: Thank you very much for your detailed and thoughtful review!We're glad to hear that you found the hotel cozy and appreciated our efforts toward sustainability by providing towels and offering room cleaning upon request. It's also great to know that our location near Nara Station and the shopping street made your stay more convenient, and that you found it easy to reach major attractions either by walking or a short bus ride.Thank you as well for highlighting the parking arrangement with Kaneko Motor Pool — we’re happy it worked well for your needs. We hope to welcome you back again for another pleasant stay in Nara!
Lung Tsang
Hollywood Twin Room
Stayed in Sep 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Oct 21, 2024
It was a steal luxury at this hotel during our stay! Looks lush with elegance, the room was bigger than ordinary Japan hotel room and the receptionists spoke perfect English which is not usual in Japan. We got a great offer to shop the nara deer toy at a local shop thanks to the hotel stay. The hotel restaurant offers nice breakfast choice at a reasonable price and we saw it was packed during dinner time too. It is close to both Kintetsu Nara Station and Nara Park. And only 10min walk to Jr Nara Station. Don't forget to enjoy the complementary options of various tea and plum drinks next to the reception
Response from Property: Thank you so much for taking the time to share such a thoughtful and positive review! We are thrilled to hear that you found your stay with us luxurious and that our room exceeded your expectations. It’s also great to know that our staff's English skills made your experience more comfortable—it's something we’re very proud of.We’re glad you enjoyed the Nara deer toy offer and our breakfast options. It’s wonderful to hear that you appreciated the complimentary tea and plum drinks as well! Your mention of the location being so convenient to both Kintetsu Nara Station and Nara Park will surely be helpful to other travelers.We would be delighted to welcome you back for another memorable stay. Thank you again for your kind words, and we wish you safe travels wherever your journey may take you!
Nat Shanghai
Run of House
Stayed in Mar 2025
Family
33 review
10/10
Outstanding
Posted on Apr 22, 2025
It is very nice hotel ! With a great location ! 5min from the train station …. In a lovely street …. Very convenient because it is “central “ …. Room is not so small (for Japan !) …. Amenities are great …. I recommend for 1 or 2 nights …
Response from Property: Thank you very much for staying with us and for taking the time to share your kind review.We’re delighted to hear that you enjoyed our convenient location, comfortable room size, and amenities.Your recommendation means a lot to us, and we’re glad we could offer you a pleasant stay for your time in Nara.We hope to welcome you back again in the near future!
Nitzan
Moderate Double Room
Stayed in Jun 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 2, 2025
Had a great stay Its a new hotel and i really enjoyed the comfortable bed
Response from Property: Thank you very much for staying with us and for your kind feedback.We’re delighted to hear that you had a great stay and that you enjoyed the comfort of our new hotel, especially the bed.Providing a restful and enjoyable experience for our guests is our top priority.We hope to welcome you back again soon!
birbir
Comfort Double Room
Stayed in Feb 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Mar 6, 2025
The hotel is clean and at a great location. It's very close to shopping & dining, and a short walk to attractions. The breakfast is pretty good. Highly recommend it.
Response from Property: Thank you for choosing our hotel and for taking the time to share your positive feedback. We are thrilled to hear that you enjoyed our clean accommodations, convenient location, and the breakfast. We truly appreciate your recommendation, and we look forward to welcoming you back in the future!
Guest User
Hollywood Twin Room
Stayed in Jan 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Mar 2, 2025
Awesome hotel at an awesome location. Most of the best food and sights are within walking distance.
Response from Property: Thank you for staying with us and for sharing such a positive review. We’re delighted to hear that you enjoyed our location and found it convenient for exploring the best food and sights in the area. It’s always great to know our guests had a memorable experience.We hope to welcome you back soon for another fantastic stay!
Rob Smith 16384
Queen Double Room
Stayed in Aug 2024
Couple
31 review
10/10
Outstanding
Posted on Oct 8, 2024
Very very nice hotel; right off the main walking street (that connects the train station to the park) with plenty of restaurants and coffee places nearby. Very walkable to both the train station and the park. Oh, we got one "Queen double" room and one "Superior Twin" room. The "Superior Twin" room was almost double the cost but like 5 square meters bigger with a small couch, so not at all worth the extra cost.
Response from Property: Thank you for choosing our hotel and for taking the time to share your experience. We are thrilled to hear that you enjoyed the convenient location with easy access to both the train station and Nara Park, as well as the nearby restaurants and cafes.We appreciate your feedback regarding the room types and pricing, and we will certainly take this into consideration as we continue to improve our offerings.We hope to welcome you back again soon for another pleasant stay!
NeilJ
Comfort Double Room
Stayed in Mar 2024
Traveling with friends
47 review
10/10
Outstanding
Posted on Apr 4, 2024
We had a lovely stay here. Very clean and comfortable rooms. Service was great 👍
Response from Property: Thank you so much for your kind words!We’re glad to hear you enjoyed your stay and appreciated the cleanliness, comfort, and service. Your feedback means a lot to us and motivates our team to continue providing a great experience for all guests.
Guest User
Moderate Double Room
Stayed in Jun 2025
Other
53 review
8.0/10
Very Good
Posted on Jul 16, 2025
More washing machine needed.
Response from Property: Thank you very much for choosing to stay at Iroha Grand Hotel Kintetsu Nara Ekimae and for taking the time to share your feedback.We are delighted to hear that you were satisfied with our central location, the nearby dining options, the service of our front desk staff, and the cleanliness of our rooms.We also appreciate your suggestion regarding the number of washing machines. Your comment has been duly noted, and we will consider improvements based on guest demand and operational feasibility.We will continue striving to provide a comfortable and pleasant stay for all our guests. We hope to welcome you again on your next visit to Nara.
SuzyG
Hollywood Twin Room
Stayed in Jul 2024
Family
18 review
10/10
Outstanding
Posted on Aug 3, 2024
This hotel is very convenient and super clean , it worths 5 stars hotel , I will visit this hotel again , Nara park and main streets are very nearby , I will choose it again 😍😍😍😊
Response from Property: Thank you so much for your kind words! We are thrilled to hear that you found our hotel convenient, super clean, and worthy of a 5-star rating. It’s wonderful to know that our location near Nara Park and the main streets made your stay even more enjoyable.We would be delighted to welcome you back on your next visit to Nara! Thank you again for your recommendation, and we look forward to serving you in the future. 😊
Anonymous User
Run of House
Stayed in May 2024
Couple
3 review
9.0/10
Great
Posted on Jun 16, 2024
Very nice hotel lobby and rooms. Location is great, being right in the middle of the shopping street and a stone throw away from nara attractions.
Response from Property: Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed our hotel lobby and rooms, as well as our central location. It's great to know that our proximity to the shopping street and nearby attractions added to the convenience of your stay.We hope to welcome you back on your next visit to Nara and continue to provide you with a wonderful experience!