To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1642)
Positive reviews(1634)
Reviews with photos/video(286)
Classy environment(189)
Friendly front desk staff(186)
Delicious breakfast(174)
Perfect for business trips(55)
Loved the view(50)
Located downtown(28)
Stayed multiple times(22)
Excellent afternoon tea(9)
Negative reviews(8)
Jenal D
Standard King Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
This was my second time booking at Mercure. The staff are friendly and welcoming. The hotel is great! Good location and breakfast was delicious.
Response from Property: Thank you for your positive review. There are millions of beautiful things in the world, sunrise and sunset are one, flowers and rain are one, and your five point review is one. Although it was just a short gathering, the Meiju Hotel in Nantong San De Hao River Scenic Area is very concerned. The joy of life is to meet you again, I hope you come, I hope you come often.
Guest User
Superior Single Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 18, 2024
The service was great and the room was very clean and tidy. Loved the stay as we travelled with a toddler
Response from Property: Thanks for your chose to staying in our hotel,we are so hanppy and lucky for your love ,wo hope to see you again,and we may want your full five points .We wish you to have a good time in NanTong.
Jasmin94
Superior Suite
Stayed in Feb 2024
Travel with friends
40 review
4.7/5
Amazing
Posted on Mar 24, 2024
It was my birthday weekend and I needed a hotel that would comfortably accommodate my friends and I. The Mercure was affordable, while still having first class amenities. I enjoyed some of the treats at breakfast and really liked how spacious the rooms were. The staff were friendly and helpful. The only really inconvenience was the check in being on the 26th floor, but I would definitely recommend this hotel for large groups traveling to Nantong.
Response from Property: Thanks for your chose to staying in our hotel,we are so hanppy and lucky for your love ,wo hope to see you again,and we may want your full five points .We wish you to have a good time in NanTong.
Yu
Standard King Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
This is my second booking of this same hotel via trip.com. The hotel is great and staff is very professional. I really enjoy my stay.
Response from Property: 小美對客官超高的評價表示熱情的感謝哦,酒店來自法國雅高集團旗下的中高端國際品牌-美居酒店,我們擁有客官兩百多間,秉承法式優雅格調,裝飾高雅,配套設施齊全,酒店更是全覆蓋高速WIFI上網。配置中央空調系統,自助洗衣房,健身房,會議室。地理位置優越,北臨國家5A級濠河風景區,市中心南大街商圈;南眺著名佛教名山-狼山;向西可見寬闊的長江,晝攬狼山,夜遊濠河。加以體貼誠摯的服務,美麗的南通,美好的美居,定會給您締造一個難忘的回憶
Stace-lace
Executive Single Room
Stayed in Feb 2024
Couples
10 review
3.0/5
Posted on Mar 18, 2024
Room smelled like smoke and space was much smaller with crappy view.Staff are very friendly
Response from Property: We are so sorry to get your feeling, if you come to our hotel again ,we may chose the favorite kide of room fo, until you like it, when you stay here ,if you have any problem ,we are like to help you.Thank you for your coming .
MZ Jin
Executive Single Room
Stayed in Jun 2024
Business travelers
132 review
5.0/5
Outstanding
Posted on Jul 6, 2024
I am business traveler. Room is clean and service is good.
Response from Property: Thank you for your positive feedback. Welcome to your next business trip again
Maximilian
Standard King Room
Stayed in Mar 2023
Couples
6 review
3.2/5
Posted on Apr 14, 2023
Smelled cigarettes smoke in the room. Tried to change but all same. All others are good at the room: double window, good facilities, nice bed and soft, bitte loud air conditioning, but ok.
Response from Property: First thanks for your coming , our room all no-smoking ,the room for you is also good ,I had go with you , but didn't smell any cigarettes,and can't understand your low grade.
Z.zacky
Standard Double Room
Stayed in Feb 2023
Business travelers
6 review
4.5/5
Great
Posted on Mar 2, 2023
Business trip, very kind and friendly.
Response from Property: Thank you for your approval,but we are regretful for your give us indoor environment only three point .
LuciferVVV
Superior Single Room
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 26, 2024
goodgoodgood
Response from Property: 感謝您的認可哦,很榮幸我們的服務能得到您的認可,一切就更有意義,三餐四季是生活的全部,享受當下的每一天,更享受有您陪伴和鼓勵的每一天,希望有更多的機會為您服務哦!
Lox
Standard King Room
Stayed in Sep 2022
Couples
17 review
5.0/5
Outstanding
Posted on Jan 6, 2023
I've stayed at this hotel several times and I will continue to stay here. The location, staff and cleanliness are the best. Great value for money. The breakfast is also quite good
Response from Property: Thanks for your love,we will continue to work hard,and we all look forword to serving you again.Happy near year to you!
Guest User
Standard King Room
Stayed in Feb 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 18, 2023
Made our business trip very easy!
Great location with the professional service of all staff.
Hope to back to this hotel again in the near future
Response from Property: Thank you!Looking forward to your next visit!Looking forward to seeing you again!
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
1 review
4.5/5
Great
Posted on Mar 25, 2024
Pleasant trip for me.
Response from Property: Thanks for your chose to staying in our hotel,we are so hanppy and lucky for your love ,wo hope to see you again,and we may want your full five points .We wish you to have a good time in NanTong.
Ozziek
Standard King Room
Stayed in Jun 2022
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jul 3, 2022
Great hotel lovely decor. very clean. good decent view. Overall perfect stay and not that expensive. Has everything you need from a hotel.
Response from Property: Thank you for saying so,you are so kind,we are pleased you enjoyed our room .Looking forward to seeing you again.
Jean-Benoit
Standard Double Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
good morning and good
Response from Property: 看到您入住滿意,小美就放心啦,客户的滿意是我們的追求,希望我們讓您感受到驚喜舒適的同時,還能讓你感受到我們的法式浪漫。而且我們酒店位於市中心,出行及其方便。房間全部落地窗,不出房門,也可以欣賞到南通美美的夜景。歡迎客官下次再來喲~
Guest User
Standard King Room
Stayed in Dec 2022
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Great hotel! Very clean! The staff speaks English.
Response from Property: Thanksforyourloving,weaslodoourbestforourlovelycustomerseveryday.