Zsmart Hotel (Nanjing Xinjiekou Presidential Palace) Reviews

Response from Property: Dear guests. We deeply apologize for your experience at the hotel! We have already reported the issue with the ground of the garbage bins on the street to the relevant departments and will make improvements in the future. The room type issue is that you have booked a family room, which includes a 1.5-meter-long bed and a 1.2-meter-long bed, and can accommodate three people. Thank you again for your evaluation of the hotel front desk. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Thank you for your sincere and thoughtful evaluation! May time be peaceful, holding a piece of time in the flowing years, listening to the sound of flowers blooming; Carrying a wisp of fragrance at the crossroads of life, passing by fragrant. Give time a shallow look back and find warmth in the soul. Always believe in certain things in life, hidden deep in the heart, that will never age. Zhishang Hotel looks forward to your next visit!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Thank you for your sincere and thoughtful evaluation! May time be peaceful, holding a piece of time in the flowing years, listening to the sound of flowers blooming; Carrying a wisp of fragrance at the crossroads of life, passing by fragrant. Give time a shallow look back and find warmth in the soul. Always believe in certain things in life, hidden deep in the heart, that will never age. Zhishang Hotel looks forward to your next visit!

Response from Property: Thank you for your sincere and thoughtful evaluation! May time be peaceful, holding a piece of time in the flowing years, listening to the sound of flowers blooming; Carrying a wisp of fragrance at the crossroads of life, passing by fragrant. Give time a shallow look back and find warmth in the soul. Always believe in certain things in life, hidden deep in the heart, that will never age. Zhishang Hotel looks forward to your next visit!

Response from Property: Dear guests. We deeply apologize for your experience at the hotel! Our hotel is located adjacent to Xinjiekou and Daxinggong commercial district, which is indeed in the bustling city area. Although it is slightly noisy, it is also filled with the hustle and bustle of the market. Near the hotel, there are large high-end shopping centers such as Deji Square and Aishang Tiandi, as well as small stores such as Jinsheng Department Store and Suguo Supermarket. It is also adjacent to the well-known food street - Hongmiao Food Street. As for the sound insulation issue you reported, it may be due to a large number of guests checking in that day, which caused some noise to you! Very sorry, next time you choose us, you can explain the situation to us and we can provide you with some assistance! Looking forward to your next visit and wishing you a pleasant journey!

Response from Property: Dear friend,we are so sorry for your experience,there was some mistakes between us,we thounght you didn't want to pay for the rent of the second day,so our staff sercived you with a bad&poor service attitude,and that leaded to an argument with you.We are so sorry for that.Hope you can accept our apology.Wish you have a good trip!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Zhishang Hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. We are truly moved by your satisfaction and affirmation, and we will continue to work hard to be ready for you to come back at any time.

Response from Property: Dear friends!Thanks for your positive feedback! Our hotel is nearby the Xin Jie Kou & Da Xing Gong trading area， you also can taste the featured food on the Hong Miao food street ! hope you can choose us again next time when you visit Nanjing,wish you good luck!