Vienna Hotel (Nanchang Bayi Square)

Vienna Hotel (Nanchang Bayi Square) Reviews

Vienna Hotel (Nanchang Bayi Square)

No. 37 Ruzi Road, Xihu District, Nanchang, Jiangxi, 330000, ChinaView Hotel Details
Vienna Hotel (Nanchang Bayi Square)
Vienna Hotel (Nanchang Bayi Square)Vienna Hotel (Nanchang Bayi Square)Vienna Hotel (Nanchang Bayi Square)
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Vienna Hotel (Nanchang Bayi Square) Guest Reviews

4.6/5
Very Good
1389 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1389)
Positive reviews(1338)
Reviews with photos/video(196)
Convenient location(183)
Friendly front desk staff(152)
Easy to get around(134)
Classy environment(99)
Close to metro(45)
Delicious breakfast(40)
Average sound insulation(25)
Perfect for business trips(20)
Negative reviews(51)
Mark Brian
Superior Double Room
Stayed in Sep 2024
Couples
8 review
2.7/5
Posted on Oct 13, 2024
I stay here only out of necessity. The hotel is old and facilities need a major upgrade. On this stay I changed rooms twice. The 1st room bed was awful: soft and curved in the centre and the bathroom door was almost falling off its hinges. The 2nd room bed was just as bad. Would have been better to sleep on the floor. The 3rd rooms bed was acceptable. Mattress was better and bed didn't squeeze when moving. Prices can be good or high depending on when you book. Personally I would stay elsewhere. In fact. Recently I've been booking a hotel that's a 15min walk extra just to get s good night sleep...
Response from Property: Dear guests: Hello! I'm your online housekeeper "Xiaowei". Thank you very much for your sincere evaluation. Xiaowei is also very sorry for giving you an unpleasant experience this stay. Because the hotel was opened in 2012 compared with the new hotel now, the facilities will be a little old. Please understand that we are very sorry for not making you satisfied. In the future, we will continue to strengthen the training and management in this regard. I also hope you can feedback the specific situation to us so that we can rectify it. Finally, I sincerely apologize to you again. I hope you can stay in our hotel next time and give us a chance to improve.
Mark Brian
Deluxe Double Room
Stayed in Aug 2024
Couples
8 review
3.0/5
Posted on Oct 13, 2024
I've stayed at this hotel nearly a dozen times and only because of the location for where i need to be. This hotel is very dated and old. The beds are often squeaky and make a noise when you move in bed. Mattresses are soft or bowed from overuse and need replacing. Cleanliness is questionable and mediocre at best. Staff are always relatively unfriendly and always seem bored and distracted. You can definitely do better!
Response from Property: Dear guests: Hello! I'm your online housekeeper "Xiaowei". Thank you very much for your sincere evaluation. Xiaowei is also very sorry for giving you an unpleasant experience this stay. Because the hotel was opened in 2012 compared with the new hotel now, the facilities will be a little old. Please understand that we are very sorry for not making you satisfied. In the future, we will continue to strengthen the training and management in this regard. I also hope you can feedback the specific situation to us so that we can rectify it. Finally, I sincerely apologize to you again. I hope you can stay in our hotel next time and give us a chance to improve.
Guest User
Deluxe Double Room
Stayed in Dec 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 26, 2023
Its an old hotel but OK for a few nights. In my room, 1901, either the toilet or thrle sink smelt bad. If the bathroom door was closed it was OK. Good location for busses and metro. Staff was helpful. Lift was very slow. Small shop downstairs to buy water and snacks at almost the same price outside the hotel. Very convenient
Response from Property: 尊敬的賓客：您好！我是您的網上管家“小維”，非常感謝你誠摯的評價，小維也非常抱歉此次入住讓您有不愉快的入住體驗。關於衞生間的氣味問題，小維已經向客房反饋了，會做出相應的整改。給客人帶來好的服務一直是我們追求的目標，後續我們將會繼續加強這方面的培訓及管理。最後再次向您致以誠摯的歉意，希望您下次還能入住我們酒店，給我們一個改進的機會。
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is located in the center of the old town. It is rare to have parking spaces. I have referred to other hotels that do not have parking spaces. The hotel service is also very good. The waiters are very enthusiastic. The environment is also very good. You can book it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of us. We hope that from the moment we meet, Vienna will always accompany you in your travel life, accompany you to taste the world, and accompany you to enjoy the quiet time in life. Whether it is a short separation or a reunion, we will share the ups and downs and accompany you all the way. We will work harder and look forward to meeting you in Vienna next time! !
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It is very convenient to buy things around the hotel. The service is warm and the environment is also good. Recommended
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The front desk lady is very good and will provide you with the best service conditions to meet your needs. There are many delicious restaurants in the block downstairs, and takeout is also very convenient. It is also convenient to travel. You can walk to Bayi Square and Jiangxi Art Museum in a few steps. The subway station is also very close
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
7 review
2.0/5
Posted on Apr 19, 2024
To be honest, this is the dirtiest hotel I have ever stayed in Vienna. There are cigarette ashes on the windowsill, the bathroom is too smelly, the underground parking lot is inconvenient to enter and exit, it is very dirty and smelly, and the reception at the front desk when checking in is the worst service in all of Vienna. When I checked in with my ID card, she said I had to open Ctrip to see if it was true. She said that a guest had deceived them before, and her attitude was unfriendly. Facilities: old Hygiene: unclean Environment: catching up with the renovation of Nanchang underground facilities Service: The receptionist at the front desk had a bad attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am your online butler "Xiao Wei". Thank you very much for your sincere evaluation. Xiao Wei is also very sorry that you had an unpleasant stay experience this time. Since the hotel opened in 2012, compared with the new hotel now, the facilities are a bit old. Please understand, but the commercial street and snack street around the hotel are still quite close, and Bayi Square is right next to the hotel~ The problem of checking the order you mentioned has also been verified with the front desk staff. The front desk just checked with you the room type you booked and did not say that the attitude was unfriendly. We are very sorry if we did not satisfy you. We will continue to strengthen training and management in this regard in the future. We also hope that you can feedback the specific situation to us so that we can make rectifications. Finally, I would like to express my sincere apologies to you again. I hope you can stay in our hotel next time and give us a chance to improve.
lyz6306
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
It's only 3 to 4 minutes by bike from Wuyi Square, IFS, and the pedestrian street, just a few hundred meters away, and electric cars are even faster! There are parking spots for shared bicycles and shared battery cars downstairs! The front desk lady is very gentle, with a good service attitude, and the cleaning lady is also very nice! The environment and facilities are very good, not noisy and chaotic! The hotel room is clean and tidy! The sound insulation effect is also good! It's very convenient to go anywhere!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is very good, the sanitary environment is very good ~ Tengwang Pavilion can be visited at night with lights, Jiangxi Provincial Museum can be visited, and the cultural and creative ice cream is not bad. Nanchang is very good, I will come again next time ~
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Anonymous User
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The location is very good, near the Bayi Square, it is very convenient for snacks and shopping around, the customer service attitude is also good, and the stay is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Xiaofengailvxing
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
32 review
4.5/5
Great
Posted on Apr 7, 2024
The hotel is in a great location. There are many Jiangxi specialty food stores behind the hotel. It is right next to the Bayi Square and there is also the Jiangxi Art Museum nearby. It is also very convenient to go to the Bayi Memorial Hall, Wanshou Palace, and Tengwang Pavilion.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. If you like Vienna (Nanchang Bayi Square) so much, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! I look forward to your frequent visit, I will work hard to get your 5 points
Anonymous User
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is very clean, the environment is good, and there is free breakfast. Recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of us. We hope that from the moment we meet, Vienna will always accompany you in your travel life, accompany you to taste the world, and accompany you to enjoy the quiet time in life. Whether it is a short separation or a reunion, we will share the ups and downs and accompany you all the way. We will work harder and look forward to meeting you in Vienna next time! !
Lvyouxiaogege！
Superior Double Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
It was a good stay. The lady at the front desk, No. 18, provided good service, was patient and had a sweet voice. I will still choose her next time I travel to Nanchang!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and recognition. On the road ahead, with your encouragement, we will be more confident to improve our service quality. We look forward to meeting you again! I wish you a happy day!
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Good food, fun and good accommodation. I will come to Nanchang next time...
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your recognition! All our efforts are for your comfort and ease when you arrive home. No matter how busy your life is, please remember that we miss you. May you be well on your journey!
Guest User
Superior Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is clean, the environment and service are very good👍
Original TextTranslated by Google
Response from Property: There is no need to use too many words to describe the wonderful stay experience. Looking at the few words sent by the owner and the five-point praise, it can be seen that the owner likes Xiaowei and approves of it. Thank you for choosing to stay at Xiaowei's home, and I hope that Xiaowei will have the honor to serve you next time!