2-4-13 Matsuyama, Naha City, Okinawa Prefecture, 900-0032, JapanView Hotel Details
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Prince Smart Inn Naha Guest Reviews
4.6/5
Great
264 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(264)
Positive reviews(261)
Reviews with photos/video(97)
Easy to get around(23)
Convenient for shopping(17)
Would stay again(14)
Tasty food(11)
Comfortable bed(10)
Perfect for business trips(7)
Tasty coffee(6)
Close to airport(6)
Negative reviews(3)
Anonymous User
Standard Twin Room
Stayed in Jan 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 7, 2025
Convenient location, within walking distance to the monorail, Kokusai Street and pickup point for most day tours. Convenience store just round the corner. Rooms are clean and quiet
Guest User
Standard Twin Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room was big and clean. Convenient location and it provided parking services which was a bonus. Highly recommended.
Response from Property: Thank you for staying with us. Once again, the entire staff will strive to improve our services, and we look forward to your continued patronage of the Prince Smart Inn Naha. We sincerely look forward to your next stay with us.All the staff at Prince Smart Inn Naha
Trippin’
Standard Twin Room
Stayed in Nov 2024
Family
38 review
4.5/5
Great
Posted on Dec 30, 2024
Great location to nearby shopping and restaurants. Easy to access the bus stop. Very close to the airport. Rooms very clean and extra bonus because you can check your bags into a locker if needed. Very friendly staff. You can check in on a kiosk. The free breakfast is limited to a bagel and a drink. Great staff.
Response from Property: Thank you for staying with us.We are very pleased to receive your compliments. Once again, all of our staff will strive to improve our services,We look forward to serving you at the Prince Smart Inn Naha in the future. We look forward to welcoming you back for your next stay.All the staff at Prince Smart Inn Naha
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Feb 9, 2025
It was a nice , clean and self serving space. Great location near many restaurants.
Response from Property: Thank you for staying with us.We are very glad to hear that you had a pleasant stay. Once again, all of us at Prince Smart Inn Naha will strive to improve our services, and we look forward to serving you in the future. We sincerely look forward to your next stay with us.All the staff at Prince Smart Inn Naha
Tony6677
Run of House
Stayed in Aug 2024
Business travelers
199 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel is located at the center of Naha,very convenient and clean,the bathroom is also comfortable
Response from Property: Thank you for staying with us.We are very glad to hear that you had a pleasant stay. Once again, all of us at Prince Smart Inn Naha will strive to improve our services, and we look forward to serving you in the future. We sincerely look forward to your next stay with us.All the staff at Prince Smart Inn Naha
Anonymous User
Run of House
Stayed in Jul 2024
Travel with friends
25 review
4.7/5
Amazing
Posted on Aug 18, 2024
Fuss free hotel with all necessary amenities and breakfast was a selection of yummy bread. If parking is full there’re several other outdoor parking spaces within a short walk
Response from Property: Thank you for staying with us. Once again, the entire staff will strive to improve our services, and we look forward to your continued patronage of the Prince Smart Inn Naha. We sincerely look forward to your next stay with us.Prince Smart Inn Naha
Rachel
Standard Twin Room
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Nice parking facilities, service, room design.
In general, the hotel design and appearance is much smart than I expected.
Guest User
Standard Twin Room
Stayed in Jan 2025
Travel with friends
10 review
3.7/5
Posted on Feb 14, 2025
It is a modern hotel, and it's pretty new too. The rooms are larger than usual. I love the high ceiling and the check in and out is automated. They also offer breakfast (bagel + coffee) in the morning.
Spirit_stone
Standard Twin Room
Stayed in Jan 2025
Travel with friends
8 review
4.5/5
Great
Posted on Feb 3, 2025
This was my second time staying here and I will not be staying here again.
Firstly, over all the rooms are nice and the bed is comfy.
However, last year the the breakfast included a sandwich and more choices of drinks.
This time round, the only options was a bagel - just the bagel bread nothing inside. And only black coffee. No milk options.
I’m sure some people staying do not mind but I was expecting the same type of breakfast from the previous year.
Secondly the parking. Charging ¥300 per hour and only ¥1000 per the hours of check in and check out each day.
I stayed for two nights and expected the price to be ¥2000 in total but if we arrived at 2pm till check out the following night the total would’ve been closer to ¥4000. I decided to park elsewhere. As I stayed at other hotels on the island they did not charge this ridiculous amount.
Guest User
Standard Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 12, 2025
The hotel is very new, clean and the room is well designed. Easy to find. But there is no common spa area.
AzureSky
Standard Twin Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 5, 2024
Location was good, near the station that is at the end of Kokusai Street. If you don't really like smaller rooms I don't recommend it - more of a good value for price type of hotel.
Response from Property: Thank you very much for your stay. We thank you for your very clear comments about the good points and the bad points.Once again, all of our staff will strive to improve our service,We look forward to welcoming you to Prince Smart Inn Naha in the future.We look forward to welcoming you back for your next stay.Prince Smart Inn Naha
Guest User
Standard Twin Room
Stayed in Nov 2023
Travel with friends
3 review
4.5/5
Great
Posted on Jan 14, 2024
The location is convenient and easy to find, and the hotel is clean.
Good experience!
Anonymous User
Run of House
Stayed in Aug 2023
Couples
7 review
4.2/5
Very Good
Posted on Sep 30, 2023
Great location, only 10 mins walk from monorail station. Modern amenities, simple yet satisfying breakfast.
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Solo travelers
2 review
3.0/5
Posted on Nov 19, 2024
Don't understand why the rating is so high
Response from Property: Thank you for staying with us. Once again, the entire staff will strive to improve our services, and we look forward to your continued patronage of the Prince Smart Inn Naha. We sincerely look forward to your next stay with us.All the staff at Prince Smart Inn Naha