To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
Filter by:
Sort by:
All reviews(112)
Positive reviews(27)
Reviews with photos/video(10)
Great location(15)
Friendly staff(8)
Convenient location(7)
Awesome stay(6)
Awesome rooms(6)
Negative reviews(2)
Anonymous User
Standard room with a queen size bed
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Perfect location near tram stations and lively streets. Lovely and helpful hotel staff, amazing rooms and good ammenities. It's a perfect hotel for small trips look nowhere else! Also rooms have great view of the cathedrals :)
Anonymous User
Standard room with a queen size bed
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 29, 2024
Location and the property are very nice nearby all the highlighted spots.
House keeper is very helpful. (Room entry card was not working, I got a big help from her.)
I deducted 1 point from the service of reception once she ignored my request of small spoon.
Overall is great.
911michalk
Standard Queen Room
Stayed in Jan 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Great stay and fantastic sauna. Good breakfast and friendly staff
Soh KT
Standard room with a queen size bed
Stayed in Nov 2023
Couples
10 review
4.0/5
Very Good
Posted on Dec 2, 2023
Overall ok. Requested for dental stuff like toothbrush but no response. Overall below average for such hotel.
Joyce
Standard room with a queen size bed
Stayed in Jul 2023
Solo travelers
13 review
4.0/5
Very Good
Posted on Aug 26, 2023
Location is unbeatable. Breakfast was nice as well :) however I left something behind after check out and when I emailed the hotel about it, I did not even get a response. Really disappointed :(
André
Standard room with a queen size bed
Stayed in Jun 2023
Couples
41 review
4.2/5
Very Good
Posted on Sep 11, 2023
Very central and easy to find. Expensive parking as almost everywhere in cities. Breakfast and drinks were good.
Guest User
Standard room with a queen size bed
Stayed in May 2023
Solo travelers
5 review
4.5/5
Great
Posted on Sep 3, 2023
Excellent hotel in a central location within Gent. Very friendly, helpful staff and good amenities including an outdoor pool, small indoor gym and sauna room which needs to be pre-booked. I felt breakfast was overpriced for what it was, I’d skip and eat out.
Staying Hotel more than my home
Superior Double Room with Sofa Bed
Stayed in Jul 2022
Business travelers
61 review
4.7/5
Amazing
Posted on Aug 28, 2022
Good location.
Comportable atmospher.
But hard to find the entrence at night.
Nadya Carissa
Standard room with a queen size bed
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Nice hotel and location..
Guest User
Standard Room With A Queen Bed
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
There are game machines in the lobby for easy waiting. The location is very good, right next to the Christmas market. I took my children to the Christmas mass. It's only a few stops away from T2 to Kenipolis Gent to watch a movie. There is a very good restaurant at the door. There is Amateur gentle 2 outside the door, which specializes in eating local special grilled pork chops. It costs 24 euros per adult and is suitable for big eaters to eat unlimited grilled pork chops. There is also an Albert supermarket next to the Ferris wheel for convenient shopping.
Original TextTranslated by Google
Guest User
Standard room with a queen size bed
Stayed in Sep 2024
Family
19 review
4.8/5
Amazing
Posted on Nov 12, 2024
The hotel is located right next to the bell tower, and the main attractions such as the Count's Castle, the City Hall, the cruise ship pier, the Vanilla River, the church... are all within walking distance. It is not too far from Ghent Railway Station, but you still need to take a taxi. The tram is also very convenient.
Original TextTranslated by Google
6/15
Tudor
Standard room with a queen size bed
Stayed in Jul 2024
Couples
8 review
4.0/5
Very Good
Posted on Sep 2, 2024
Located in the center, you need to get a car access permit in the center online or at the reception, the receptionist can do it for those who go with their own car. Parking €30 per day. Has a fridge and kettle in the room
Original TextTranslated by Google
Guest User
Standard room with a queen size bed
Stayed in Jul 2024
Family
33 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel has a large courtyard and even a swimming pool. The lobby is beautifully designed and the rooms are large.
Original TextTranslated by Google
Christian
Standard room with a queen size bed
Stayed in May 2024
Business travelers
11 review
1.7/5
Posted on Jun 11, 2024
An inaccessible hotel very poorly signposted I will never return there a real nightmare
Original TextTranslated by Google
Danielladd
Standard room with a queen size bed
Stayed in Oct 2023
Other
34 review
3.0/5
Posted on Nov 4, 2023
The bedding and towels smell strange, like old fabric softener.
The kettle was unusable due to dust.
The bed and pillows were also very uncomfortable.
I couldn't sleep deeply because construction started right in front of me at 8 am.
In general, it wasn't clean and it was so dry that my face turned red.
But the location and staff service were great!