Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.7
Service9.2
Cleanliness9.0
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All reviews(128)
Positive reviews(36)
Reviews with photos/video(12)
Awesome stay(8)
Friendly staff(8)
Located downtown(8)
Convenient location(8)
Awesome rooms(7)
Negative reviews(2)
Anonymous User
Standard room with a queen size bed
Stayed in Nov 2024
Couples
11 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Perfect location near tram stations and lively streets. Lovely and helpful hotel staff, amazing rooms and good ammenities. It's a perfect hotel for small trips look nowhere else! Also rooms have great view of the cathedrals :)
Anonymous User
Standard room with a queen size bed
Stayed in Sep 2024
Business travelers
1 review
9.0/10
Great
Posted on Oct 29, 2024
Location and the property are very nice nearby all the highlighted spots.
House keeper is very helpful. (Room entry card was not working, I got a big help from her.)
I deducted 1 point from the service of reception once she ignored my request of small spoon.
Overall is great.
Guest User
Standard room with a queen size bed
Stayed in Mar 2025
Couples
3 review
7.0/10
Posted on Apr 5, 2025
The bathroom in the room is different from the photo, the quality is poor, and there are no slippers in the room.
Maggielow
Standard room with a queen size bed
Stayed in Mar 2025
Family
13 review
10.0/10
Outstanding
Posted on May 2, 2025
Great location and walking distance to all nearby spots.
911michalk
Standard Queen Room
Stayed in Jan 2025
Business travelers
7 review
10.0/10
Outstanding
Posted on Feb 11, 2025
Great stay and fantastic sauna. Good breakfast and friendly staff
Hanstang
Standard room with a queen size bed
Stayed in Mar 2025
Business travelers
43 review
9.7/10
Amazing
Posted on Apr 15, 2025
Good location near center, good service.
Soh KT
Standard room with a queen size bed
Stayed in Nov 2023
Couples
10 review
8.0/10
Very Good
Posted on Dec 2, 2023
Overall ok. Requested for dental stuff like toothbrush but no response. Overall below average for such hotel.
Joyce
Standard room with a queen size bed
Stayed in Jul 2023
Solo travelers
13 review
8.0/10
Very Good
Posted on Aug 26, 2023
Location is unbeatable. Breakfast was nice as well :) however I left something behind after check out and when I emailed the hotel about it, I did not even get a response. Really disappointed :(
André
Standard room with a queen size bed
Stayed in Jun 2023
Couples
42 review
8.5/10
Very Good
Posted on Sep 11, 2023
Very central and easy to find. Expensive parking as almost everywhere in cities. Breakfast and drinks were good.
Guest User
Standard room with a queen size bed
Stayed in May 2023
Solo travelers
6 review
9.0/10
Great
Posted on Sep 3, 2023
Excellent hotel in a central location within Gent. Very friendly, helpful staff and good amenities including an outdoor pool, small indoor gym and sauna room which needs to be pre-booked. I felt breakfast was overpriced for what it was, I’d skip and eat out.
Staying Hotel more than my home
Superior Double Room with Sofa Bed
Stayed in Jul 2022
Business travelers
63 review
9.5/10
Amazing
Posted on Aug 28, 2022
Good location.
Comportable atmospher.
But hard to find the entrence at night.
Nadya Carissa
Standard room with a queen size bed
Stayed in Dec 2023
Family
10 review
10.0/10
Outstanding
Posted on Mar 23, 2024
Nice hotel and location..
nnnhhh
Standard room with a queen size bed
Stayed in Feb 2025
Couples
10 review
10.0/10
Outstanding
Posted on Mar 15, 2025
The hotel is located in the city center, surrounded by various historical sites such as Cityhall and St. Jacob's Church. There is also AH nearby, which is very convenient. Although located in the city center, it is very quiet at night, highly recommended.
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Guest User
Standard Room With A Queen Bed
Stayed in Nov 2024
Family
11 review
10.0/10
Outstanding
Posted on Dec 26, 2024
There are game machines in the lobby for easy waiting. The location is very good, right next to the Christmas market. I took my children to the Christmas mass. It's only a few stops away from T2 to Kenipolis Gent to watch a movie. There is a very good restaurant at the door. There is Amateur gentle 2 outside the door, which specializes in eating local special grilled pork chops. It costs 24 euros per adult and is suitable for big eaters to eat unlimited grilled pork chops. There is also an Albert supermarket next to the Ferris wheel for convenient shopping.
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Guest User
Standard room with a queen size bed
Stayed in Sep 2024
Family
20 review
9.7/10
Amazing
Posted on Nov 12, 2024
The hotel is located right next to the bell tower, and the main attractions such as the Count's Castle, the City Hall, the cruise ship pier, the Vanilla River, the church... are all within walking distance. It is not too far from Ghent Railway Station, but you still need to take a taxi. The tram is also very convenient.