Hilton Yala Resort Reviews

My husband and I visited The Hilton for a much needed nature escape for a week. We can’t properly express our immense gratitude for the Yala Resort team and the incredible treatment that made our trip spectacular. I’m a very detailed planner, and had no idea how absolutely inclusive and five star this property was until we arrived. The check in process was so breezy with a gorgeous upgraded villa, and the staff gave us such a warm welcome overseen by an obvious pro, Vino, the front desk manager. Asela always had a buggy ready to take us to our room and always ensured we were having whatever we needed for our stay - his smile was infectious! Our villa had a private pool in the jungle with the ocean in the background and had every thoughtful amenity you could imagine. The property is only a year old so it is perfectly clean and divine. Beautiful lighting, makeup mirrors, a deep soaking tub, a pillow menu for whatever your needs require, umbrellas, and technology for anything you need. Cushy towels, nice robes, slippers, flip flops, bath salts, and the most expensive and technologically advanced toilet I’ve ever seen. Our housekeeping staff, Tharidu and Kasun were genuinely wanting to ensure we had everything we needed everyday and kept our room spotless and comfy all day long. The property is also plastic free which we absolutely loved and respected. Even the room keys are wood and they are leading the way with sustainability efforts. The resort pool is gorgeous and plenty of room for privacy, especially since there’s only 42 rooms here. Very exclusive vibe and personalized service. We pre booked 6 days worth of safaris and were lucky enough to be with our expert guide, Pazindu, and safari driving expert, Thushara every day. Getting to know these guys and know we were in good hands made us feel safe and excited to learn about Sri Lankan culture nature every day. It was really important to us to respect nature and the environment instead of the normal side of the road guys racing through the park to get a good look at whatever was there. These guys took us to remote areas, found us beautiful birds, rare sightings, elephants, leopards, and jackals and ensured we even picked up local spot experts who knew even more- to share facts, conservation work, and migration patterns of the birds that they were thrilled to see alongside us. Instead of a driver just taking you for a ride - you have a driver and a personal guide sitting with you to spot animals and take pictures for you so you can just enjoy the experience and live in the moment. They had rain jackets, coconut water, more snacks than you could ever need, and bincoulars - you literally don’t need to bring anything. We did a beach walk, dune walk, Block 1, 5, 6, Bundala Park, and Sithulpawwa. All so beautiful and different ways to see and experience culture and nature. The icing on the cake was Chef Jerome and his staff in the kitchen. Some of the absolute best food we’ve had in years. Beauti