Makishi 1-19-8, Naha City, Okinawa Prefecture, 900-0016, JapanView Hotel Details
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Hotel Strata Naha Guest Reviews
4.6/5
Great
604 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(604)
Positive reviews(596)
Reviews with photos/video(265)
Delicious breakfast(44)
Great swimming pool(31)
Small room size(29)
Convenient for shopping(27)
Loved the view(26)
Well designed(23)
Close to airport(17)
Perfect for kids(15)
Negative reviews(8)
Guest User
Compact Double Room
Stayed in Jan 2025
Solo travelers
5 review
4.7/5
Amazing
Posted on Mar 9, 2025
Nearby monorail station, easy to find and very nice aroma in lobby, comfortable and nice environment, just a bit noisy during weekend
Response from Property: Thank you for staying at HOTEL STRATA NAHA.Thank you for your valuable review.
Yangyangjianglvxingriji
Standard Triple Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel is exceptionally clean, wonderfully tranquil, and incredibly convenient for transportation. My heartfelt thanks to all the staff members! What a memorable vacation in Onikawa!
Response from Property: Thank you for staying at HOTEL STRATA NAHA.Thank you for the good comment of our staff. We are looking forward to seeing you again.
Guest User
High Floor Compact Double Room
Stayed in Dec 2024
Travel with friends
10 review
4.5/5
Great
Posted on Feb 1, 2025
Conveniently situated just a minute's walk from the monorail station, this location offers easy access to a variety of excellent dining options nearby. It's a great base for exploring Naha. However, please note that there is only a shower available, with no bathtub in the double bed room
Response from Property: Thank you very much for staying at Hotel Strata Naha and thank you very much for your comments.All the feedback from guests is very important to us.We truly look forward to welcoming you again when you come back to Naha next time.
Stephanie
Panorama Suite
Stayed in Nov 2024
Couples
14 review
4.5/5
Great
Posted on Dec 16, 2024
Panoramic view is cool but the room is smaller than expected. felt little bit packed. maybe becoz of rhe curtains, the room is stuffy as well. bath tub is big for two, but the view to outside is the best in bed. checkin time is 2pm and check out at 12
Response from Property: Thank you for staying with us and taking your time to share your kind review.Your words mean so much to us, and we keep doing our best to give good service.
Guest User
Compact Double Room
Stayed in Oct 2024
Travel with friends
8 review
1.7/5
Posted on Nov 12, 2024
the staff of this hotel have very poor communcation skill.
There are dangers lurking in the room, and you can easily injure yourself if you're not careful.
I accidentally kick the door stopper and seriously injured my toe. I told the hotel, and i was surprised that I didn’t get a single word of compassion. They just said, “Why can’t you see it?”
這家飯店的工作人員溝通能力很差。
房間裡潛伏著危險,一不小心很容易受傷。
我不小心踢到了門塞,腳趾受了重傷。我告訴了酒店,令我驚訝的是我沒有得到一句同情的話。他們只是說:“為什麼你看不到它?”
Response from Property: Thank you very much for staying at Hotel Strata Naha.We apologize for any discomfort our response may have caused you.All the feedback from guests is very important to us.Thank you for your review.
Jennifer
High Floor Compact Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
It’s been a very pleasant stay, great location. We paid extra for an upgrade and the view was spectacular. Breakfast was good but the pool size is smaller than expected. Front desk staff are very helpful and speak good English.
Response from Property: Thank you very much for choosing Hotel Strata Naha.We would like to thank you again for your high evaluation of our hotel.We are very pleased to hear your warm words about our guest rooms. Our entire staff will continue to make every effort to meet your expectations.We sincerely look forward to welcoming you again.HOTEL STRATA NAHAFront Desk Takahashi
Guest User
Tatami Twin Room
Stayed in Dec 2024
Couples
65 review
4.2/5
Very Good
Posted on Jan 2, 2025
Friendly and helpful front desk staffs
Response from Property: Thank you for staying at HOTEL STRATA NAHA.Thank you for the good comment of our staff. We are looking forward to seeing you again.
Minami Blue
High Floor Compact Double Room
Stayed in Jan 2025
Family
1 review
3.2/5
Posted on Mar 2, 2025
The location is very convenient which is next to the monorail station, but other facilities are not great. The room space is too small, and the cleanliness is just average. A bit disappointing!
Response from Property: Thank you for staying at HOTEL STRATA NAHA.We will share your valuable review with the concerned departments and try to provide the better service in the future.
Guest User
High Floor Compact Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Location is the main reason I chose this hotel online, however, when I really stayed in the hotel, it was beyond my expectation. It was truly one minute walk from the railway, and I love the vibe in the hotel lobby. The room was comfortably nice, clean, and the music made u so relaxed. It was also near the main shopping center and food court. All in all, I will definitely go back and recommend anyone who is planning going Okinawa to travel to stay in this hotel.
Response from Property: Thank you for staying at HOTEL STRATA NAHA.We will keep doing our best to provide the better service. Thank you for your valuable review.
Jn_foodie
Twin Room
Stayed in Jun 2024
Couples
11 review
4.0/5
Very Good
Posted on Jul 16, 2024
It could have been a 5/5 but on the last day, we asked for one hour late checkout & was denied even though we paid to upgrade to a suite upon check-in. To make matters worse, we asked to borrow two towels at checkout so that we can go to the pool to relax before heading to the airport and they said NO. Unbelievable
Response from Property: Thank you for staying at HOTEL STRATA NAHA.We apologize, but the upgrade does not include late check-out fees.Use of the pool is for the duration of your stay, from check-in to check-out.Thank you for your valuable review.
marinara701
Compact Double Room
Stayed in Oct 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Lovely hotel ! The room is quite spacious for Japan and very well equipped. The hotel is well located right next to the heart of the city and breakfast is delicious ! Will definitely come back will in Naha
Response from Property: Thank you very much for staying at Hotel Strata Naha.And,Thank you for your high evaluation.We are glad to hear that you had an enjoyable stay with us.We are looking forward to welcoming you again in the near future.
Guest User
Twin Room
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Nov 6, 2024
Hotel is very conveniently located near the Miebashi station and just 7 stations to Naha Airport. It is also within walking distance to the Kokusai shopping street, Heiwa Dori and Makishi Public Market. Standard Twin Room is compact, clean and comfortable. However, the basin stopper is not working on the last night of our stay causing a slow drainage of water.
No free parking overnight. Parking is at JPY1,500 per day. Need staff to open the car lift to get the car in/out. Can find cheaper parking outside.
Response from Property: Thank you very much for staying at Hotel Strata Naha and thank you very much for your comments.All the feedback from guests is very important to us.We keep doing our best to give good service.
Anonymous User
Twin Room
Stayed in Mar 2024
Travel with friends
24 review
4.7/5
Amazing
Posted on Apr 23, 2024
This is what i would call a near perfect hotel, very good location literally 3 - 5 mins walk from the rail. Clean, modern looking with lots of amenities.
Response from Property: Thank you for staying at HOTEL STRATA NAHA.Thank you for the good comment of our hotel. We are looking forward to seeing you again.
Matr
High Floor Compact Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel's location is great. 50 meters from the monotrain, it's just perfect. The hotel itself is very modern, well equipped. The check in was fast and got our cards in no time. From the 11th floor the view is amazing. In the room we had everything we needed, the coffe machine is just a huge bonus. Breakfast was perfect in my opinion. Very healthy options, loved it. Too bad we stayed there for just one night..
Response from Property: Thank you for staying at HOTEL STRATA NAHA.We will keep doing our best to provide the better service. Thank you for your valuable review.
自醒媽媽
Compact Double Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 4, 2024
New and clean. Friendly staff, just next to railway station, convenient. Good deal. Coffee machine inside the room just impressed me.
Response from Property: Thank you for staying at HOTEL STRATA NAHA.Thank you for the good comment of our hotel We are looking forward to seeing you again.