Nishitetsu Hotel Croom Nagoya

Nishitetsu Hotel Croom Nagoya Reviews

Nishitetsu Hotel Croom Nagoya

3 Chome-4-３ Nishiki, Naka Ward, Nagoya City, Aichi Prefecture, 460-0003, JapanSee Hotel Details
Nishitetsu Hotel Croom Nagoya
Nishitetsu Hotel Croom NagoyaNishitetsu Hotel Croom NagoyaNishitetsu Hotel Croom Nagoya
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1 night

Guest Reviews

9.1/10
Great
956 review
Verified reviews
Location9.2
Amenities8.9
Service9.0
Cleanliness9.4
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All reviews(956)
Positive reviews(940)
Reviews with photos/video(284)
Easy to get around(157)
Close to metro(106)
Delicious breakfast(99)
Convenient for shopping(70)
Relaxing hot springs(37)
Would stay again(22)
Loved the massages(9)
Highly recommended(8)
Negative reviews(16)
Guest User
[Smoking] Comfort Twin (with Separate Sink And Bathroom)
Stayed in May 2025
Family
22 review
7.5/10
Posted on Jun 30, 2025
Nice and new, though a bit of cold staff also some distance to walk from eg Parco, Mitsukoshi.
Response from Property: Thank you for staying with us.Thank you again for your valuable feedback.We will continue to make efforts to further improve the services of our staff.Nishitetsu Hotel Croom Nagoya
8chick8
[Non-smoking] Rain Shower Double (with Multi-function Shower)
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on Jul 11, 2025
✅Best location near Sakae ✅Best breakfast ✅Look like young hotel ✅Good Onsen 📍 A busy restaurant in morning
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
loveyourcurls
[Non-smoking] Rain Shower Double (with Multi-function Shower)
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 16, 2025
Walking distrance to train station wih plenty of food options. Snugged in between two 7-Eleven. Effortless check in process and staffs are very friendly. The place is very clean and spacious as compared to other 15m2 prooms. Will stay here again.
Response from Property: Thank you very much for staying at Nishitetsu Hotel Croom Nagoya. We also appreciate you taking the time to leave a review. All of our staff will continue to work hard to provide you with even greater satisfaction. We look forward to welcoming you back again. Nishitetsu Hotel Croom Nagoya Tanaka
zh3us
[Non-smoking] Rain Shower Double (with Multi-function Shower)
Stayed in Mar 2025
Couple
13 review
9.0/10
Great
Posted on Apr 30, 2025
A pretty new hotel, real nice rooms the front portion near the door of the room is tatami, the size is really decent for Japanese chains. Theres an information map in the lobby that shows whats nearby and all the recommendations. The staff are really professional as well. Only drawback is that the hot spring is really tiny, but its better than not having one. The subway station is only a 2 min walk away from the hotel. Nagoya is one of the best places to get used luxury products and the 2nd hand brands like KOMEHYO had large buildings here.
Response from Property: Thank you very much for staying at Nishitetsu Hotel Croom Nagoya.We also appreciate you taking the time to send us your feedback despite your busy schedule.Our hotel is located about a 5-minute walk from the station,and there are many restaurants in the area, so it is in a very convenient location.We are also very happy to hear that you found the hotel "wonderful."We are very relieved to hear that you had a relaxing time.All of our staff will continue to work hard every day to provide even better service.Please come to our hotel again when you visit Nagoya.Nishitetsu Hotel Croom Nagoya Tanaka
LIM TEIK LAI
Standard Double Room Non smoking
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 27, 2025
One of the best hotel I ever stayed. Nice facility and has onsen in the hotel. Though room is small, but it is value for money due to the location, quality of the amenities and staff service. Room cleanliness is in tip top condition everyday. Bravo! Completely in love with Croom’s breakfast, feel everyday was pampered with nicely prepared meals during our stay.
Response from Property: Thank you for your stay. We will continue to strive to improve our services and facility management in order to become an even more beloved hotel. If you have the opportunity, we look forward to staying with you again. Nishitetsu Hotel Croom Nagoya
Marlon Martin @ Live Life
Standard Double Room Non smoking
Stayed in Jun 2025
Business traveler
4 review
9.0/10
Great
Posted on Jul 17, 2025
AWESOME location & good place to stay.
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
EK STAYFROSTY
[Non-smoking] Rain Shower Double (with Multi-function Shower)
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 21, 2025
Totally satisfied, may revisit if have a chance
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
Guest User
Standard Double Room Smoking
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on May 1, 2025
We enjoyed the onsen at the 14th floor😍
Response from Property: Thank you very much for staying at Nishitetsu Hotel Croom Nagoya.We also appreciate you taking the time to leave a review.All of our staff will continue to work hard to provide you with even greater satisfaction.We look forward to welcoming you back again.Nishitetsu Hotel Croom Nagoya Tanaka
GGoldFishh
Standard Double Room Non smoking
Stayed in Dec 2024
Couple
5 review
9.5/10
Amazing
Posted on Jan 5, 2025
Nice staff Good service Facilities well enough (excepting the amenities, there are also providing Onsen, washing machine, vending machines etc.) Enough room space Good location, near convenience store, JR
Response from Property: Thank you for your stay. We will continue to strive to improve our services and facility management in order to become an even more beloved hotel. If you have the opportunity, we look forward to staying with you again. Nishitetsu Hotel Croom Nagoya
Guest User
[Non-smoking] Comfort Double Room (separate Sink)
Stayed in Jun 2025
Solo traveler
4 review
9.0/10
Great
Posted on Jul 7, 2025
The hotel is closed to Sakae area where is second central area other than Nagoya Station. The room is not big but enough for a solo traveller and better than other Japan chained business hotel. Breakfast is nice and I enjoyed the Japanese dishes a lot. The highlight is the Public Bath.
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
Jeremy
[Non-smoking] Comfort Twin (with Separate Sink And Bathroom)
Stayed in Nov 2024
Family
4 review
5.5/10
Posted on Jan 4, 2025
Book at your own risk! Experience racism in this hotel! Better not to book here if your a foreigner. The lady on the breakfast restaurant was really rude to foreigners, they even made us clean up the floor when one slice of kiwi was stepped on by our toddler! I should have reveiwed google before booking here,a lot of guests experienced rude attitudes of employees here
Response from Property: Thank you very much for staying with us.Thank you again for your valuable feedback.We apologize for not meeting your expectations.We will continue to strive for further staff education.Nishitetsu Hotel Croom Nagoya
Guest User
[Non-smoking] Comfort Double Room (separate Sink)
Stayed in May 2025
Family
2 review
7.0/10
Posted on Jul 4, 2025
Ok clean and nice environment, friendly staff, location is good, facilities are very good, have hotspa pool, good try
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
Chi Fai
[Non-smoking] Comfort Double Room (separate Sink)
Stayed in May 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 11, 2025
Staff attitude, room size and public bath's hygienic condition were excellent! Worth of money & you won't regret!!
Response from Property: Thank you for your stay.We will continue to strive to improve our services and facility management in order to become an even more beloved hotel.If you have the opportunity, we look forward to staying with you again.Nishitetsu Hotel Croom Nagoya
Guest User
[Non-smoking] Rain Shower Double (with Multi-function Shower)
Stayed in Apr 2025
Family
3 review
7.0/10
Posted on May 27, 2025
The room is too small, I booked double bed room but there’s impossible for 2 luggages and even no any hangers and hanging hooks for towels. I would like to give compliments for the beddings it’s very comfortable
Response from Property: Thank you for your stay.Nishitetsu Hotel Croom Nagoya
fishingrabbit
[Non-smoking] Comfort Double Room (separate Sink)
Stayed in Apr 2025
Couple
8 review
8.0/10
Very Good
Posted on May 20, 2025
Great location near subway, room very clean. We had a pleasent stay there. I will be back next time. Enjoy the trip in Japan great food.
Response from Property: Thank you for your stay. We will continue to strive to improve our services and facility management in order to become an even more beloved hotel. If you have the opportunity, we look forward to staying with you again. Nishitetsu Hotel Croom Nagoya