1 Chome-28-3, Nagano City, Nagano Prefecture, 380-0823, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
214 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.2
Service9.4
Cleanliness9.6
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All reviews(214)
Positive reviews(213)
Reviews with photos/video(45)
Easy to get around(29)
Delicious breakfast(22)
Perfect for business trips(16)
Convenient for shopping(16)
Great value for money(15)
Close to train station(15)
Many amenities(14)
Comfortable bed(6)
Negative reviews(1)
DeasyT
Superior Triple Room-Non-Smoking
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 4, 2025
Perfect location, it is located just opposite Nagano station, bus and train are easy to get. Lots of eateries around hotel. Friendly staff that greet you everytime you walk pass their table. Great breakfast to charge your day. Good amenities. The bedroom size is also good. Downside is the hotel doesn't have a public bath.
Response from Property: Thank you very much for using Nagano Tokyu REI Hotel. It is located in front of Nagano Station, so it is very convenient for shopping and eating. We are glad that you were satisfied with your stay. We appreciate your kind words about the staff and the breakfast. Thank you for providing us with the wonderful photos. Thank you for your post.
Pip K.
Standard Double Room-Non-Smoking
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 31, 2025
If you’re visiting Nagano, this hotel is hard to beat for convenience—just steps away from the Shinkansen station 🚄. The staff were incredibly friendly, accommodating our early check-in and even allowing a late check-out until 11am 🙌.
Breakfast was a pleasant surprise with plenty of variety and great value for money 🍳🥐. The room may be compact, but it’s spotless and well-maintained, making it a comfortable stay overall.
Highly recommended for travelers looking for a clean, convenient, and well-priced hotel right in the heart of Nagano! 🏨✨
missyleafy
Standard Double Room-Non-Smoking
Stayed in Jan 2025
Couple
5 review
9.5/10
Amazing
Posted on Feb 22, 2025
location is just opposite station. good service. good amenities.
Response from Property: Thank you for staying at Nagano Tokyu REI Hotel. The hotel is located in front of Nagano Station and is very conveniently located near many restaurants and souvenir shops. The nearest ski resort is about an hour away by car, making it a convenient base for sightseeing. Please feel free to use our services again. Thank you for your post.
Guest User
Superior Twin Room-Non-Smoking
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 5, 2025
Overall is good. Except there is no drop-off area. The hotel lobby is on 4th floor. We have to park the car and drag our luggages to hotel. It’s not convenient, if in raining situation.
Response from Property: Tarima kasih sanna' ri katte ngaseng nasaba' a'pakei Nagano Tokyu REI Hotel. Ikatte appala tarima kasi ri sesena kaja'dallanna nasaba' kurangna tampa' parking ri tampa'na hotel. Ikatte akkullei parking ri dallekanna hotela siapa are menit untu nai siagang naung. Ikatte appala tarima kasi nasaba susai ni gappa.Ikatte lanapakei tanggapannu untu ampakabajiki ri allo riboko.Ikatte sanna' ero'na assibuntulu' poleang. Tarima kasih ri pa'pilajarangnu.
Anonymous User
Standard Double Room-Non-Smoking
Stayed in Apr 2025
Solo traveler
13 review
10/10
Outstanding
Posted on May 31, 2025
Good location and convenient for day trips in the surrounding area, staff is professional and helpful. Rooms are clean and everything what is needed is provided. Can be a bit small for more than one person.
Response from Property: Thank you very much for using Nagano Tokyu REI Hotel. It is located in front of Nagano Station, so it is very convenient for shopping and eating. We are pleased that you were satisfied with the staff's service. We look forward to seeing you again. Thank you for your review.
Sai Kit Yong
Standard Double Room-Non-Smoking
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 3, 2025
Solid hotel with strategic location. Nearby to places to eat and next to JR station. Staff are friendly, room is clean. Highly recommended
Response from Property: Thank you very much for using Nagano Tokyu REI Hotel. The hotel is located in front of Nagano Station and has many restaurants and shops, making it a very convenient base for sightseeing or business. Please feel free to use our hotel again when you visit Nagano. Thank you for your review.
Natalia
Standard Twin Room-Non-Smoking
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 15, 2025
Omg we loved this hotel! Our favourite stay from the 3 weeks we spent in japan. So clean, near the station and has everything you need. Spacious bedroom and soo comfortable. We just loved everything about this hotel
Response from Property: Thank you very much for using the Nagano Tokyu REI Hotel. We are very happy to hear that it was your favorite hotel during your three weeks in Japan. As it is located in front of Nagano Station, it is also an ideal base for sightseeing. We are very relieved to hear that you were satisfied with your stay. Please feel free to use our hotel again when you visit Japan or Nagano. Thank you for your review.
davezqw
Superior Twin Room-Non-Smoking
Stayed in Apr 2025
Couple
18 review
10/10
Outstanding
Posted on May 26, 2025
Lucky to enjoy early check in.
Awesome location less than five mins away from multiple department stores and key transportations to outskirts attractions.
Response from Property: Thank you very much for using Nagano Tokyu REI Hotel. Due to the circumstances of the day, we will guide guests who arrive a little early to their rooms early. Our hotel is located in front of Nagano Station, so it is very convenient for shopping and eating. We look forward to seeing you again. Thank you for your review.
Guest User
Standard Double Room-Non-Smoking
Stayed in Oct 2024
Couple
9 review
8.0/10
Very Good
Posted on Nov 18, 2024
No frills and small room, best to leave your luggage elsewhere. Conveniently located near to the station with a direct underpass suitable for a couple of nights stay. Breakfast had a good variety.
Response from Property: Thank you very much for staying at Tokyu REI Hotel. Our hotel is located in front of Nagano Station, so there are many shops in the area and it is an ideal base for sightseeing. I am relieved to hear that you were satisfied. We look forward to seeing you again. Thank you for posting your review.
Aisyah Tiwi
Standard Double Room-Non-Smoking
Stayed in Apr 2025
Couple
1 review
8.0/10
Very Good
Posted on May 17, 2025
Good location, near station.
Hotel is quiet, comfortable to stay.
Reception full smile , feel safe all the time there.friendly and helpful too!
Breakfast was excellent, many to choose from and also nice staffs there.
Room were comfortable, enough for 2 people, bathroom with bathtub.
満足です、ありがとうございます✨
Response from Property: Thank you for staying at Nagano Tokyu Hotel.We are very happy that you were satisfied with your stay.We would also like to thank you for your compliments to our staff.Please feel free to use our hotel again when you visit Nagano.Thank you for your review.
Guest User
Standard Twin Room-Non-Smoking
Stayed in Mar 2025
Traveling with friends
10 review
9.0/10
Great
Posted on Apr 18, 2025
Very good location. Breakfast spread is good. Hotel look new from outside. Inside the room is a bit old.
Response from Property: Thank you very much for staying at Tokyu REI Hotel. The hotel is located in front of Nagano Station, so there are many shops and it is an ideal base for sightseeing. We look forward to seeing you again. Thank you for posting a review.
Guest User
Standard Twin Room-Non-Smoking
Stayed in May 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 27, 2025
Everything was good.
Well placed, clean, good installations.
And good price.
Response from Property: Thank you very much for using Nagano Tokyu REI Hotel.We are very happy to hear that everything was excellent.It is located in front of Nagano Station, so it is very convenient for dining and shopping.Please feel free to use our hotel again when you visit Nagano.Thank you for your review.
Way Tanpipat
Standard Twin Room-Non-Smoking
Stayed in Mar 2025
Family
7 review
9.5/10
Amazing
Posted on Apr 8, 2025
The location is the best. Near to the Nagano station and it is very convenient for travelers l who travel by train
Response from Property: Thank you very much for staying at Tokyu REI Hotel. We are glad to hear that you were satisfied. The hotel is located in front of Nagano Station, so there are many shops and it is an ideal base for sightseeing. We look forward to seeing you again. Thank you for posting a review.
Sophia Hacker
Standard Double Room-Non-Smoking
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 6, 2025
I had a fantastic stay at Tokyu REI Hotel Nagano! The location is incredibly convenient—just a short walk from Nagano Station, which made getting around the city super easy. The hotel itself is clean, modern, and very well-maintained. My room was cozy, quiet, and had everything I needed, including a comfortable bed and fast Wi-Fi.
The staff were polite. I especially appreciated the breakfast buffet—it had a great variety of both Japanese and Western options, all fresh and tasty.
Overall, Tokyu REI Hotel Nagano offered excellent value for the price. Whether you're visiting for business or sightseeing, I’d highly recommend it for a comfortable and hassle-free stay in Nagano.
Response from Property: Thank you very much for staying at Tokyu REI Hotel. We are glad to hear that you were satisfied. We look forward to seeing you again. Thank you for posting a review.
Anonymous User
Standard Double Room-Non-Smoking
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on May 22, 2025
Everything is good except the room is a little bit small. The bed is conformatable.
Response from Property: Thank you very much for staying at Tokyu REI Hotel. We are glad to hear that you were satisfied. We look forward to seeing you again. Thank you for posting a review.