Muong Thanh Grand Ha Tinh Hotel

Muong Thanh Grand Ha Tinh Hotel Reviews

Muong Thanh Grand Ha Tinh Hotel

QL1A, Kỳ Trinh, Kỳ Anh, Ky Trinh, Ha Tinh Province, VietnamSee Hotel Details
Muong Thanh Grand Ha Tinh Hotel
Muong Thanh Grand Ha Tinh HotelMuong Thanh Grand Ha Tinh HotelMuong Thanh Grand Ha Tinh Hotel
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Guest Reviews

9.0/10
Great
151 review
Verified reviews
Location9.1
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(151)
Positive reviews(130)
Reviews with photos/video(22)
Great service(22)
Clean and tidy(16)
Awesome rooms(12)
Awesome stay(10)
Delicious breakfast(7)
Perfect for business trips(5)
Negative reviews(21)
cengiz
Deluxe King Room
Stayed in Nov 2024
Solo traveler
12 review
8.5/10
Very Good
Posted on Dec 22, 2024
İt has a nice outdoor garden for walking. When you stay in long period , you need to have a market closed to you. There should be a small market at the hotel.
Response from Property: Dear Mr Kaya CengizThank you for your recent stay at Muong Thanh Grand Ha Tinh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerBui Duc Cuong
Andrew Zxiansheng
Deluxe Twin Room
Stayed in Nov 2023
Business traveler
19 review
10/10
Outstanding
Posted on Jan 2, 2024
Overall relatively sanitary and clean, the service is very warm, but also the best hotel around, there are restaurants to eat. It would be nice if the hotel staff could speak English better
Response from Property: Dear Mr Andrew, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com. Our pleasure is you had a memorable experience during your stay at our hotel. Your truth words have truly inspired us to improve service and do our best, and they have been shared with the whole team at hotel We are looking forward to welcome you back to Muong Thanh Grand Ha Tinh hotel in the near future to enjoy your trip! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in Mar 2024
Solo traveler
1 review
5.5/10
Posted on Apr 17, 2024
Too old facility, lack of maintenance, bad smell, no air con at lobby Overall bad experience for me. Never coming back
Response from Property: Dear Sir/MadamOn behalf of all staff of Hotel, we would like to thank you for choosing to stay at the hotel!In order to improve service quality, we look forward to receiving feedback from our customers and greatly appreciate your feedback and reviews about your recent vacation.We are also very sorry for the problem you encountered during check-in and sincerely apologize for this negative experience. The hotel management board will work with relevant departments to find the cause and find a solution to this problem as soon as possible.Once again, we would like to thank you for your objective reviews and give the hotel the opportunity to fix similar problems in the future.We look forward to welcoming you at Hotel in the near future.Kind RegardsGeneral ManagerPham Tan Oai
Rookie
Deluxe King Room
Stayed in Dec 2023
Business traveler
40 review
8.5/10
Very Good
Posted on Jan 26, 2024
Friendly staff and check in and check out was fast. The location was very good for me to and fro to a steel plant
Response from Property: Dear Mr/ Mrs/ Ms.Thank you for your recent stay at Mường Thanh Grand Hà Tĩnh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Byungsu Jeong
Deluxe King Room
Stayed in Aug 2023
Business traveler
60 review
8.0/10
Very Good
Posted on Sep 21, 2023
Good enough for biz travelers. If you have some works for FHS, this hotel is the best choice. Breakfast is good But, there are no any restaurant/store nearby.
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com Our pleasure is you had a memorable experience during your stay at our hotel. Your kind words have truly inspired us to continue to do our best, and they have been shared with our related department at hotel We are looking forward to welcoming you back to Muong Thanh Grand Ha Tinh hotel! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in Jul 2023
Business traveler
8 review
10/10
Outstanding
Posted on Sep 13, 2023
Not bad experiences
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on Trip.com Our pleasure is you had a memorable experience during your stay at our hotel. Your kind words have truly inspired us to continue to do our best, and they have been shared with our related department at hotel We are looking forward to welcoming you back to Muong Thanh Grand Ha Tinh hotel! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
tuanpham anh
Deluxe Triple Room
Stayed in Dec 2022
Family
18 review
10/10
Outstanding
Posted on Mar 24, 2023
good service and room facility
Response from Property: Dear sir/madam, Warmly greeting from Muong Thanh Grand Ha Tinh hotel Thank you for choosing to stay with us and detailed feedback for our hotel on ***********. Our pleasure is you had a memorable experience during your stay at our hotel. Your truth words have truly inspired us to improve service and do our best, and they have been shared with the whole team at hotel We are looking forward to welcome you back to Muong Thanh Grand Ha Tinh hotel in the near future to enjoy your trip! Thanks and Best Regards, Hotel General Manager, Pham Tan Oai
Guest User
Deluxe King Room
Stayed in Aug 2024
Business traveler
6 review
10/10
Outstanding
Posted on Sep 14, 2024
This is my second time staying at this hotel. The lady at the counter has a friendly smile and can talk and answer questions in Chinese. The room is clean and the price of the mini bar optional item is acceptable...
Original TextTranslated by Google
Response from Property: 尊敬的先生們, 感謝您最近入住 Muong Thanh Grand Ha Tinh 酒店! 為了提高我們的服務,我們不斷尋求客人的反饋,以瞭解如何改善您的住宿體驗,我們感謝您花時間向我們提供您的想法。 我們為真正的越南連鎖酒店感到自豪,因此我們很高興聽到您住得愉快。 再次,我們很高興聽到您住得愉快,我們迫不及待地再次接待您! 親切的問候 總經理 裴德強
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 10, 2024
Reminder: You need to bring your own charging converter. It is best to practice Vietnamese so that communication will be smoother. It is recommended to bring your own toiletries. There is a Chinese menu in the hall. Just point it out to them when ordering. The restaurant is large, and there seems to be no eggs and milk for breakfast, but everything else is good.
Original TextTranslated by Google
Response from Property: 親愛的趙先生感謝您最近入住 Muong Thanh Grand Ha Tinh 酒店!為了提高我們的服務,我們不斷尋求客人的反饋,以瞭解如何改善您的住宿體驗,我們感謝您花時間向我們提供您的想法。我們為真正的越南連鎖酒店感到自豪,因此我們很高興聽到您住得愉快。 再次,我們很高興聽到您住得愉快,我們迫不及待地再次接待您! 親切的問候總經理裴德強
sweet88
Deluxe King Room
Stayed in Jan 2025
Business traveler
31 review
8.7/10
Very Good
Posted on Feb 28, 2025
The front desk was very friendly and the breakfast yogurt was delicious
Original TextTranslated by Google
Response from Property: 尊敬的顧客,我謹代表 Muong Thanh Grand Ha Tinh Hotel 飯店全體員工感謝您選擇入住本飯店。為了提高我們服務的質量,我們期待收到您的回饋,並感謝您對最近假期的評論。Muong Thanh 很自豪能夠成為印度支那最大的純越南酒店連鎖店,因此我們很高興看到您在酒店度過了愉快的時光。這也是飯店員工在提升顧客服務品質的旅程上的信念與動力。再次感謝您抽出時間提供有關您的體驗的回饋。我們期待在不久的將來歡迎您和您的家人入住 Muong Thanh Grand Ha Tinh Hotel。此致!
Guest User
Deluxe King Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 29, 2024
The room was cleaned very well, the environment was very good, the front desk service attitude was very good, there was a man and a woman who could speak basic Chinese. The gym equipment was a little old but it did not affect basic exercise.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam.Thank you for your recent stay at Muong Thanh Grand Ha Tinh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Linh thuy
Deluxe King Room
Stayed in Jun 2024
Couple
4 review
10/10
Outstanding
Posted on Jul 8, 2024
Checking in at midnight ksan is still enthusiastically supportive
Original TextTranslated by Google
Response from Property: Kính gửi quý Khách hàng,Thay mặt toàn thể nhân viên khách sạn Mường Thanh Grand Hà Tĩnh, chúng tôi xin được cảm ơn ông/bà đã lựa chọn lưu trú tại khách sạn.Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông/bà về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy ông/ bà đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn ông/bà đã dành thời gian quý báu để phản hồi về trải nghiệm của bản thân tại khách sạn.Rất mong được đón tiếp ông/bà tại khách sạn Mường Thanh Grand Hà Tĩnh trong thời gian tới.Trân trọng!Giám đốc Khách sạnPhạm Tấn Oai
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Business traveler
9 review
8.0/10
Very Good
Posted on Dec 3, 2024
A good hotel. The surrounding area is relatively good, and most people coming in and out are on business trips.
Original TextTranslated by Google
Response from Property: Dear Dear Guest, On behalf of the entire staff of Muong Thanh Ha Tinh Hotel, we would like to thank you for choosing to stay at our hotel. In order to improve the quality of our services, we look forward to receiving feedback from our customers and are very grateful for your review of your recent vacation. Muong Thanh is proud to be the largest purely Vietnamese hotel chain in Indochina, so we are happy to see that you had a great time at our hotel. This is also the belief and motivation of the hotel staff in the journey of improving the quality of customer service. We thank you again for taking the time to give us feedback on your experience. We look forward to welcoming you and your family at Muong Thanh Ha Tinh Hotel in the near future. Sincerely, Hotel Director Pei Duc Cuong
Guest User
Deluxe King Room
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on May 29, 2024
The room is clean, with complete supporting facilities and a very good environment.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for your recent stay at Muong Thanh Grand Ha Tinh hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind RegardsGeneral ManagerPham Tan Oai
Guest User
Deluxe King Room
Stayed in Jun 2025
Business traveler
6 review
6.0/10
Posted on Jul 18, 2025
No choice in this distinction
Original TextTranslated by Google
Response from Property: Dear Customers, On behalf of all staff of Muong Thanh Grand Ha Tinh Hotel, we would like to thank you for choosing to stay at the hotel. In order to improve the quality of service, we look forward to receiving feedback from our customers and appreciate your comments about your recent vacation. Muong Thanh is proud to be the largest chain of purely Vietnamese hotels in Indochina, so we are very happy to see that you had a happy vacation at the hotel. This is also the trust and motivation for the hotel staff on the journey to improve the quality of customer service. Once again, we thank you for taking the time to give feedback on your experience. We look forward to welcoming you and your family to Muong Thanh Grand Ha Tinh Hotel in the near future. Sincerely! Hotel Director Bui Duc Cuong