Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(205)
Positive reviews(199)
Reviews with photos/video(35)
Convenient location(55)
Easy to get around(45)
Awesome rooms(42)
Close to train station(37)
Great service(28)
Delicious breakfast(26)
Perfect for business trips(6)
Great value for money(6)
Negative reviews(6)
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 24, 2025
Overall is good. The room size is quite big enough for us and very clean. The staff always come to clean your room everyday. Breakfast and staff in the restaurant is very awesome. Location is good, near the metro, restaurant and grocery strore Lidl, and you can walk to Marienplatz. However, the location surrounding with bar and casino which you may find some people made you scared sometimes.
Lay Mee Katherine
Deluxe Twin Room
Stayed in May 2025
Traveling with friends
4 review
8.5/10
Very Good
Posted on Jun 13, 2025
The hotel allows storage for those departing late. Check out time is 12noon..
Convenient location with 2 supermarkets just next door.
Main train station is a 7 minutes walk.
Since is near the train station there are more homeless people around the vicinity.
axman
Deluxe Twin Room
Stayed in Apr 2025
Family
24 review
8.5/10
Very Good
Posted on May 21, 2025
Good locations 2 blocks away from Munich train station and near old town. Neighbourhood is a bit shady at night, with loud people hanging around. Facilities showing age and elevator was slow and sensor not receptive but relatively well maintained considering age of property. Staff is generally helpful.
Racheal Chuah
king Studio High floor
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 5, 2025
Very nice hotel with a comfortable bed and strategic location! Will definitely stay here again.
Harneet
Courtyard king Room
Stayed in Nov 2024
Couple
4 review
3.5/10
Posted on Dec 25, 2024
I recently stayed and I have to say, my experience was far from satisfactory. From the moment I checked in, I encountered several issues that left me frustrated and disappointed.
First, the room was not properly cleaned, with dust and uncleaned towel etc in the corners and an unpleasant odor. I immediately reported this to the front desk supervisor Venessa hoping for a prompt resolution. Instead, I was met with indifference. The staff member I spoke to seemed disinterested and simply shrugged it off, saying, "So what, it’s all right; it happens."
This lack of concern for customer service was shocking. I expected at least an apology or an offer to rectify the situation, but instead, I was made to feel like my complaints were trivial.
Additionally, the amenities promised on the website were either unavailable or in poor condition. The pool was closed for maintenance, and the gym equipment was outdated and not functioning properly.
Overall, my stay was incredibly disappointing, and I will be reporting these issues to hotel supervisors, hoping for better management of their staff and facilities. It’s unfortunate that a hotel with such potential falls short in delivering a quality experience. I will not be returning, and I cannot recommend this hotel to others.
Save your money and look elsewhere!
Seow Mei
Deluxe Twin Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Perfect stay! The staff are friendly and the hotel is walking distance to the city. (15-20 mins)
Anonymous User
Deluxe Twin Room
Stayed in May 2024
Couple
67 review
9.5/10
Amazing
Posted on Jun 9, 2024
Excellent location. Near the station, though a bit chaotic downstairs. Good room and decent service
Ma Carmela
Deluxe Twin Room
Stayed in Jan 2025
Couple
6 review
8.0/10
Very Good
Posted on Feb 17, 2025
our go-to hotel whenever when we're in Munich. love the location.
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 22, 2025
Its close to the train station and the old town.
Nathan Samuel
Deluxe Twin Room
Stayed in Jul 2024
Traveling with friends
13 review
9.5/10
Amazing
Posted on Sep 1, 2024
The hôtel is 5 mins from the station, however right now all the neighborhood is in renovation. Going to the hotel from station is more complicated and neighborhood not looking that good with all this renovation on going.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 28, 2024
Delicious breakfast, good location, nice gym, friendly staff.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Couple
4 review
9.0/10
Great
Posted on Aug 6, 2024
The receptionist and the kitchen crews/support are all amazing. I would definitely book this hotel again in the future!
Ai
Deluxe Twin Room
Stayed in Dec 2023
Couple
2 review
9.5/10
Amazing
Posted on Feb 7, 2024
5-8min walk from Munich train station. There is a supermarket next to hotel. A lot cafes nearby as well
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business traveler
6 review
9.5/10
Amazing
Posted on Aug 11, 2024
Hotel is in a good location. It is very near central railway station. Breakfast is very nice.
Barry ng
Deluxe king Room
Stayed in Aug 2024
Couple
11 review
10/10
Outstanding
Posted on Sep 8, 2024
great place to stay. but the environment around the hotel is not as good though