Hotel Vier Jahreszeiten Kempinski Munich

Hotel Vier Jahreszeiten Kempinski Munich Reviews

Hotel Vier Jahreszeiten Kempinski Munich

Maximilianstraße 17, Munich, 80539, GermanyView Hotel Details
Hotel Vier Jahreszeiten Kempinski Munich
Hotel Vier Jahreszeiten Kempinski MunichHotel Vier Jahreszeiten Kempinski MunichHotel Vier Jahreszeiten Kempinski Munich
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Hotel Vier Jahreszeiten Kempinski Munich Guest Reviews

4.4/5
Very Good
98 review
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.3
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All reviews(98)
Positive reviews(35)
Reviews with photos/video(5)
Great location(10)
Friendly owner(7)
Convenient location(6)
Traveler 123
Superior Room
Stayed in Sep 2023
Other
26 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.
Response from Property: Dear Valued Guest, greeting from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking your valuable time to share your fantastic review regarding your recent experience with us. We are delighted to read that you enjoyed your time with us to the fullest in all areas and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly as they deserve the recognition for the daily work. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Tongfangxiao
Superior Room
Stayed in Jul 2023
Couples
11 review
4.0/5
Very Good
Posted on Aug 28, 2023
Room is clean
Response from Property: Dear Valued Guest, greeting from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your valuable feedback with us. We are delighted to read that you enjoyed your time with us almost to the fullest and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again in our prime location. We remain with kind regards, Your Management Team
Guest User
Superior Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I stayed only for one night! I didn't stay long enough! The service was good! It was very comfortable! Clean and the breakfast was good😌. The attractions in Munich are relatively close! It's very close to the Charlie Post and nearby hotels! You can also go there for business trips. It's a few steps to the subway station, and it's also good to go to the University of Munich! You can eat the famous pork knuckles in a few steps!
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Response from Property: Dear Valued Guest, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. What a wonderful Review you have shared with us. Thank you so much for taking your valuable time. We will make sure that the entire team will hear about your kind comments as it is a great endorsement. We hope to welcome you back soon and remain with best regards, Your Management Team.
Anonymous User
Superior Room
Stayed in Oct 2024
Business travelers
141 review
3.5/5
Posted on Nov 14, 2024
The location is advantageous, the service attitude of the hotel staff is very good, but the internal environment is average, the room area is a bit small, but the heating is good, the sound insulation is good, and the accommodation comfort is OK
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Response from Property: Dear Valued Guest, greetings from the heart of Bavaria. Thank you so much for sharing your feedback with us. We are delighted to hear that you appreciated our convenient location and the warm service attitude of our team.We understand your comments regarding the room size and the internal environment, and we truly appreciate your constructive feedback. While we are glad to hear that the heating and sound insulation met your expectations and contributed to a comfortable stay, we continuously strive to enhance all aspects of our guest experience. We hope to welcome you back soon and remain with best regards, Your Management Team.
Guest User
Superior Suite
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel in the old city has very comfortable rooms and a very good location for visiting various attractions. The only drawback is that there is no executive lounge.
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Response from Property: Dear Valued Guest,Greetings from the heart of Bavaria.Thank you so much for sharing your feedback with us. We are more than delighted to learn that the excellent service and product were as you expected and you are looking back with such fond memories. We will make sure the entire team will know about your fantastic words as they deserve the recognition. We are looking forward to welcoming you back to Munich. Until then, we remain with kindest regards, Your Management Team
Guest User
Superior Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Excellent hotel The only thing that was really annoying was the old, ugly and unkempt ski gondolas in which guests were served at Christmas time. This made access to the hotel extremely difficult. It is incomprehensible how the management of such a renowned hotel could come up with such an idea.
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Response from Property: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es freut uns sehr, dass Sie unser Hotel insgesamt hervorragend fanden.Wir bedauern jedoch, dass die Skigondeln in der Weihnachtszeit Ihren Aufenthalt beeinträchtigt haben. Unser Ziel war es, mit dieser besonderen Idee eine einzigartige Winteratmosphäre zu schaffen, die von vielen Gästen positiv aufgenommen wurde. Dass dies für Sie zu Unannehmlichkeiten führte, tut uns aufrichtig leid. Wir würden uns freuen, Sie dennoch bald wieder bei uns begrüßen. Guten Start in das Neue jahr 2025 und mit freundlichen Grüßen, Ihr Management Team
Guest User
Superior Room
Stayed in May 2024
Couples
21 review
4.5/5
Great
Posted on Jun 20, 2024
The hotel is in a good location, very close to Maria Square. The hotel feels quite old, and the facilities are barely passable at this level. It is embarrassing that there are no toothbrushes and soap in the room
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Response from Property: Dear valued Guest,Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich.Thank you for your valuable and constructive feedback. We are delighted to hear that you enjoyed your stay overall and that you are looking back with fond memories. Unfortunately, we were not able to meet all your expectations and we would like to apologise for any inconvenience this may have caused you. Please feel free to contact one of our managers already during your stay if you are not satisfied with a service or product. We would have loved to have had the opportunity to correct our mistakes on the spot. Please note that a toothbrush can be ordered throughout the day from our Guest Services desk, who will be happy to assist you.Please rest assured that we will pass on your straightforward feedback regarding the missing soap with the responsible Manager who will follow up within the department. With over 165 years of history, we are able to offer a variety of room categories, all of which vary in size and design. Our reservations team will be happy to help you find a room category that suits your preferences.We hope once your travel plans bring you back to Munich, we will be able to welcome you back to our property and convince you of the excellent service we are known for.Until then, we remain with kind regardsYour Management Team
ulcers
Superior Room
Stayed in Jul 2024
Family
6 review
3.7/5
Posted on Aug 15, 2024
The hotel is located in the city center, and you can reach the main attractions in the city in 10 minutes on foot. The room is just average, and the bathroom has a foul smell of sewer.
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Response from Property: Dear Valued Guest,greetings from the heart of Bavaria.Thank you so much for sharing your feedback with us.We sincerely apologize for the unpleasant odor you encountered in the bathroom due to the drainage system. We have immediately reported this issue to our maintenance team. Your satisfaction is very important to us, and we are committed to improving our services. We hope to have the opportunity to welcome you back in the near future and provide you with a better experience. Until then, we remain with kindest regards, Your Management Team.
Guest User
Superior Room
Stayed in Jun 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is very distinctive, the rooms and services are very good, and the location is convenient
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Response from Property: Dear Valued Guest, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. What a wonderful Review you have shared with us. Thank you so much for taking your valuable time. We will make sure that the entire team will hear about your kind comments as it is a great endorsement. We hope to welcome you back soon and remain with best regards, Your Management Team.
sofy821130
Superior Room
Stayed in Apr 2023
Travel with friends
37 review
5.0/5
Outstanding
Posted on May 7, 2023
The most satisfying hotel during the trip, accidentally broke a glass, we went to the front desk to report, and the beautiful waiter even apologized to us. The breakfast is also very delicious, the yogurt is especially delicious. The most surprising thing is that it is right on the main road of the shopping street, where all kinds of big brands gather, and shopping is super convenient
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Response from Property: Dear valued guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your time with us and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
huyuhui111111
Superior Room
Stayed in Oct 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Very cool! Under the current situation after the epidemic, the service level is top-notch.
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Response from Property: Dear huyuhui111111, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on ctrip.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
Guest User
Deluxe Room
Stayed in Sep 2024
Family
12 review
4.2/5
Very Good
Posted on Nov 28, 2024
Very average service
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Response from Property: Dear Valued Guest, greetings from the heart of Bavaria. Thank you so much for sharing your feedback with us. Your comments are invaluable to us, and we will use them to review our practices and provide additional training to ensure a better experience for all our guests. We hope to have the opportunity to welcome you again and deliver a higher standard of service. With best regards, Your Management Team
Anonymous User
Superior Room
Stayed in Jul 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The hotel is adjacent to the commercial street in the city center, with convenient transportation, and the service is very good and considerate! The hotel has an elegant environment, the exterior is very historical, and the interior decoration is comfortable and elegant. Feel the breath of German culture! It is the best choice for business guests traveling on vacation
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Response from Property: Dear valued guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your time with us to the fullest and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team
Guest User
Deluxe Room
Stayed in Apr 2023
Business travelers
1 review
4.2/5
Very Good
Posted on May 27, 2023
Rarely do you experience such an excellent concierge. He is great and tries very hard to solve a problem etc. in a friendly manner to solve. Exemplary! Room for € 500: well, it was small and good: everything was included, except for the magnifying glass for the shower. How can do you let something like that happen or should glasses wearers and older people not shower??? To the lobby: "Jwd" at the end of the building but fairly quiet.
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Response from Property: Dear guest, warm greetings from the Hotel Vier Saisonen Kempinski Munich. We thank you very much for the time you took to share your great feedback with us and the ************ community. Thank you very much for your almost entirely positive feedback. We are very pleased to read that you enjoyed our first-class service and felt comfortable throughout the hotel. Your feedback is a great confirmation of the passionate work of the entire team. Rest assured that we will share your feedback with our concierge team and all colleagues. However, it is with great regret that we learned from your answer that we were unable to meet your expectations of us in some areas and that some of you look back dissatisfied. We would be happy to show you a selection of other different room categories and sizes on your next visit. We are confident that we will find something more to your liking among our 305 rooms and suites. Please never hesitate to contact one of our managers during your stay if you are not satisfied with a service, a product offered or with your room. We would have been happy to respond directly and organize your stay accordingly. We are already looking forward to welcoming you back, hopefully in the not too distant future. Until then, we remain with best regards from Maximilianstrasse, your management team
Guest User
Premier Double Room
Stayed in Jun 2023
Family
24 review
4.7/5
Amazing
Posted on Jul 30, 2023
Living in Kempinski in Europe is the most comfortable choice
Original TextTranslated by Google
Response from Property: Dear valued guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your recent experience with us. We are delighted to read that you enjoyed your time with us and were offered the service Kempinski is renowned for. Your great feedback will be shared with the entire team shortly. We hope, once your travel plans will bring you back to Munich, we will be able to welcome you again. We remain with kind regards, Your Management Team