Mercure Fukuoka Munakata Resort & Spa

Mercure Fukuoka Munakata Resort & Spa Reviews

Mercure Fukuoka Munakata Resort & Spa

ci ty, 1303 Tano, Munakata City, Fukuoka Prefecture, 811-3514, JapanView Hotel Details
Mercure Fukuoka Munakata Resort & Spa
Mercure Fukuoka Munakata Resort & SpaMercure Fukuoka Munakata Resort & SpaMercure Fukuoka Munakata Resort & Spa
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Mercure Fukuoka Munakata Resort & Spa Guest Reviews

4.3/5
Very Good
60 review
Verified reviews
Location3.9
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(60)
Positive reviews(56)
Reviews with photos/video(25)
Awesome stay(16)
Awesome rooms(15)
Relaxing hot springs(10)
Friendly owner(8)
Classy environment(7)
Large rooms(6)
Delicious breakfast(6)
Delicious buffet(4)
Negative reviews(4)
IR@Ha
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds
Stayed in Dec 2024
Family
32 review
4.5/5
Great
Posted on Jan 28, 2025
Perfect stay, I live the onset and hotel breakfast. The location a bit not conv, but as long have car no issues.
Guest User
Classic Room with 2 Single Beds and 1 Sofa Bed
Stayed in Dec 2024
Family
1 review
1.0/5
Posted on Jan 20, 2025
This hotel is far from the Airport, and we did not use the amenities such as the indoor onsen. The management team was extremely inflexible and we won't recommend Mercure.
Khoonie
Japanese Style Room
Stayed in Nov 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Dec 14, 2024
We have to stay further from hakata due to the sumo wrestling event there caused all the accommodation price fly sky high, surprisingly we find this accommodation are good! Quiet and peaceful Definitely value for money stay
Response from Property: hank you for your feedback! We're so glad to hear that you had a pleasant stay, even though you had to stay a bit further from Hakata. It's great to know that you enjoyed the peaceful environment and found the accommodation to be good value for money. We hope to welcome you back soon!
KAM MAN
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 11, 2024
Room clean and tidy Service 200% at all different level
Response from Property: Thank you very much for staying at Mercure Fukuoka Munakata Resort & Spa. We look forward to welcoming you again.MERCURE RESORT&SPA
Anonymous User
Japanese Style Room
Stayed in Oct 2023
Couples
1 review
3.0/5
Posted on Nov 5, 2023
The service provided by the hotel was pretty good. but unfortunately the location was very difficult especially for people who does not have a car. it takes around 1200 yen from Kokura to this hotel, not to mention the amount of time needed to travel from one place to another(1.5 hours). however, the onsen was pretty great and the shampoo bar and the ammenities provided by the hotel at the onsen was very accommodating. the game section and the table tennis was also very fun. be careful when trying to eat anywhere near the hotel though, because there’s nothing near the hotel.
Guest User
Classic Room with 2 Single Beds and 1 Sofa Bed
Stayed in Jun 2024
Travel with friends
1 review
3.0/5
Posted on Jul 29, 2024
Too far to the city. No choice!
Response from Property: Thank you for choosing our hotel. As you pointed out, our hotel is a bit of a distance from the city center. We apologize for any inconvenience this may have caused.We take your feedback seriously and will consider it for future improvements. We strive to offer an even better experience during your next stay, and we look forward to welcoming you back.If you have any questions or requests, please feel free to let us know.
Guest User
Japanese Style Room
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 25, 2025
A very cost-effective hot spring hotel. There are few hot spring pools to choose from. There are only indoor and outdoor hot spring pools. The price is very good. The breakfast is rich, with champagne, beer and ice cream available.
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Guest User
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The room is spacious and comfortable. There is an onsen, spa, massage, and a bar with free drinks and snacks.
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Response from Property: Thank you for choosing to stay with us. We are very glad that you were satisfied with our room and facilities. Thank you for using the onsen, spa, and bar, including free snacks and drinks, and we hope you had a relaxing time. We hope to serve you again in the future.
MDcheung
Classic Room with 2 Single Beds and 1 Sofa Bed
Stayed in Nov 2024
Family
49 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Although the hotel is located 50 minutes from Fukuoka City The environment is big and comfortable The room is super spacious The hotel breakfast is also very rich buffet style Stayed four nights before and after and felt very good
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Response from Property: Thank you for staying with us. We are very pleased to hear that you were satisfied with the hotel environment, the room, and the breakfast buffet. All of our staff are encouraged to hear that your four-night stay was comfortable. We look forward to seeing you again. Mercure Fukuoka Munakata Resort & Spa Web Manager
Guest User
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Great atmosphere, friendly staff, rich breakfast and dinner, welcome drinks at the bar, clean environment, and comfortable bathhouse. Worth recommending!
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Response from Property: Thank you very much for your stay and for your lovely comments! We are very happy to hear that you were satisfied with the atmosphere of our hotel, the service of our staff, the breakfast and dinner, the welcome drink, the clean environment, and the comfortable bath. We will continue to strive to provide services that satisfy our customers, encouraged by your kind words. All our staff look forward to welcoming you again! Mercure Fukuoka Munakata Resort & Spa Web Manager
Guest User
Japanese Style Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel is very good, the only downside is that eating is inconvenient and eating at the hotel is too expensive, it costs more than $16,000 yen for a family, the hot spring is really too comfortable, I personally like the stepping rice because it is really comfortable and comfortable Yes, you can sleep a lot of people without any problem.
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6/9
Response from Property: Thank you for your stay. We are glad that you are satisfied with the comfort of hot spring and tatami. Thank you for your valuable comments on food and beverage. We will continue to work hard to improve and provide a more comfortable stay experience to meet the needs of more guests. We look forward to your visit again.
白金小編
Japanese Style Room
Stayed in Nov 2024
Couples
48 review
4.2/5
Very Good
Posted on Dec 31, 2024
The two traveled to Fukuoka on their own and chose the Mercure Hot Spring Hotel. The location is very remote, and it takes an hour to get to the hotel from downtown Fukuoka. The hotel will be rebuilt in 2024. The lobby room is very clean, but it does not look like a new hotel. The service attitude of the staff is very friendly. Although the front desk said when checking in that the room will not be cleaned until the fourth day, staff will come to check the room every day when they are out. The most unforgettable thing is the hot spring, which has one session in the morning and one in the evening. The water is clean and there are large changing rooms so that ladies can take full body care without any worries!
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Response from Property: Thank you for staying with us. We apologize for the inconvenience of accessing the hotel from Fukuoka city, but we are pleased that you were satisfied with the hotel environment and the service of our staff. We are honored to hear that the hot spring water and changing rooms were comfortable and relaxing. All our staff look forward to welcoming you again. Mercure Fukuoka Munakata Resort & Spa Web Manager
Guest User
Classic Room, Japanese-Western Style, 2 Single Beds and 2 Futon Beds
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Dec 23, 2024
Basically, if you are traveling by car, this hotel is good. You can choose to go to Fukuoka or Kitakyushu attractions. The room is big and clean, and the hotel's hot spring is also good. It has indoor and outdoor facilities, separated for men and women. There is also a self-service bar where you can pour your own drinks, hot springs and The self-service bar also closes at 2300. In fact, I think it can be 24 hours or can be extended, because it is a self-service style anyway. In addition, we did not enjoy breakfast, lunch and dinner in the hotel, because there are many authentic restaurants near the hotel worth trying (it takes about a few minutes to drive). The hotel staff, frankly speaking, have been to Japan and know that 99% of Japanese people are very polite, so the staff provide a lot of service and there is no problem.
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6/7
Response from Property: Thank you for choosing to stay at our hotel and for speaking highly of the hotel's location, hot springs and staff service. We are very happy. Regarding the suggestions on the opening hours of the hot springs and self-service bars, we are very grateful for your valuable opinions, which will be used as a reference for future improvements. We will work harder to provide you with better guidance on surrounding local restaurants and attractions during your next stay. Our entire staff looks forward to your visit again.
Anonymous User
Japanese Style Room
Stayed in Oct 2024
Family
2 review
2.7/5
Posted on Dec 6, 2024
The location is remote and there are no street lights on the road. The staff are basic polite but fail to make the guests feel at home. The rooms are cleaned every four days, which is inferior to the average hotel cleaning once every three days.
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Response from Property: Thank you for sharing your valuable feedback! We are sorry to hear that your experience with service and cleanliness did not meet your expectations. We will strengthen staff training to improve service quality and provide guests with a warmer reception. At the same time, regarding the arrangement of cleaning frequency, we will evaluate based on your feedback and try our best to provide more convenient services. We hope to bring you a better accommodation experience next time!
LEE
Japanese Style Room
Stayed in Oct 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on Nov 23, 2024
It's wide and wide, the breakfast is good, the hot springs are good, the view is good, there's nothing around, but you can buy and eat, and it seems like a lot of people come because of the golf course.
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Response from Property: Thank you for your valuable feedback. I am glad that you were satisfied with the size of the room, breakfast, hot spring, and view. The surrounding area is quiet, but you can buy the things you need nearby, so please keep that in mind when you visit next time. Thank you for understanding that many people visit this place because of the golf course. We look forward to your next visit.