Castfast Hotel

Castfast Hotel Reviews

Castfast Hotel

No. 12 Jiahui Road, Fenggang Town, Dongguan, Guangdong, 523709, ChinaView Hotel Details
Castfast Hotel
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Castfast Hotel Guest Reviews

4.8/5
Excellent
214 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(214)
Positive reviews(210)
Reviews with photos/video(86)
Classy environment(35)
Friendly front desk staff(14)
Large rooms(12)
Loved the view(10)
Well decorated(8)
Great swimming pool(6)
Close to amusement park(5)
Perfect for kids(4)
Negative reviews(4)
gigi
Elegant Double Room [bathtub]
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 22, 2024
Everything is good
Guest User
Garden Family Friendly Suite (2 Beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very good and comes with a facial mask. The balcony is very large and it is very comfortable to sit there and daydream. After 6pm, you can go to Longfeng Villa with your room card to watch the evening show and the castle light show👍👍👍
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Guest User
Garden Suite (2 Beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has a beautiful environment, good service attitude, and can put beds together! You can also see the lights at night! Not bad, not bad, I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Chan Cloud
Garden Family Friendly Suite (2 Beds)
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on May 2, 2024
We booked a garden parent-child twin suite. The children loved it very much, especially the cute animal-shaped drawers and trash cans designed in wooden houses. The hotel bathtub was equipped with a little duck, and they all had a great time taking a bath. In addition, there is a large balcony where the family can dine and chat quietly. The hotel is very clean and the service is friendly. I highly recommend staying here. The hotel also has a large swimming pool. Unfortunately, we forgot to bring our swimsuits and were unable to enjoy the facilities. We hope that we can come back next time and visit the theme park next to it.
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Deluxe Suite - 1-Bedroom [bathtub]
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is spacious and clean, with good soundproofing, and I slept well at night! There are many activities to play, which is very suitable for taking children to play. I look forward to bringing friends to play next time
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6/9
Response from Property: Dear customer, thank you very much for your support of Dongguan Castfast Resort Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel. We look forward to your visit again!
Guest User
Elegant Twin Room [bathtub]
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The environment is good. There is a bathtub in the room, so you can take a bath at night. There are many restaurants downstairs of the hotel. There is also a Longfeng Villa scenic spot next to the hotel. It is very convenient. Overall it is good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of Dongguan Castfast Resort Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel. We look forward to your visit again!
yjpsally
Deluxe Suite - 1-Bedroom [bathtub]
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Beautiful environment, clean and tidy. I especially like the large terrace in the room. You can walk to Longfeng Villa and watch the flowers, lights and fireworks for free. A satisfying trip
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Garden Suite (2 Beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
I booked two rooms at once and the room was the most satisfying I have ever stayed in. It was more beautiful than several five-star hotels I have stayed in before. The bathroom is very large and the hotel layout is very warm. It's just that the mattress is a little soft. The hotel's buffet food is also good, and it's an experience with good value for money👍. I've already recommended it to my friends🥳🥳🥳
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of Dongguan Castfast Resort Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel. We look forward to your visit again!
Anonymous User
Elegant Double Room [bathtub]
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The hotel is nice, travel is very convenient, and popular scenic spots are super close. The service staff in each position are very enthusiastic and responsive. Five-star praise ~
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of Dongguan Castfast Resort Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel. We look forward to your visit again!
Guest User
Elegant Double Room [bathtub]
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is very cozy, and steam eye masks and facial masks are provided as gifts. There is also a coffee machine in the room, and the hair dryer is a Dyson one, which is very thoughtful. It is also very convenient to eat around. I will still choose this place next time I come to play:)
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Guest User
Elegant Double Room [bathtub]
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The hotel is very close to Longfeng Villa. It is free to go to the villa at night. There are wonderful activities at night on holidays. It is rare to see iron flowers. The hotel rooms are newly renovated and the night view outside the window is beautiful at night. The hotel reception service is warm and worth coming again.
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Roger Leung
Elegant Double Room [bathtub]
Stayed in Dec 2023
Family
17 review
3.0/5
Posted on Dec 27, 2023
I ordered a hotel package with a buffet dinner, but when I entered the venue, I was told that I needed to add money. And there were no seats arranged. The hotel restaurant was overbooked on December 24 and asked us and four other families to pay more to sit. It's basically an error between the platform and the hotel. Please ask us to pay 98 yuan for each mosquito No way to complain Poor greeting and will not come again next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing Dongguan Castfast Resort Hotel. We are very sorry that we could not give you a wonderful stay experience. The problem you mentioned is very important. The hotel leaders attach great importance to it and have instructed the relevant departments to follow up. We hope that you can have a different experience when you stay next time. We sincerely look forward to seeing you again!
Miki
Elegant Double Room [bathtub]
Stayed in Dec 2023
Travel with friends
1 review
4.5/5
Great
Posted on Dec 18, 2023
The service is very good, takeaways will be delivered by hotel waiters, who are very polite. The lobby on the floor is also very nice! Directly nearby is Longfeng Villa, which can be reached on foot in 5-10 minutes, which is very convenient for travel. For some reason, I upgraded to a suite. The bathroom is so big and the suite even has a balcony. It’s amazing🤣
Original TextTranslated by Google
Response from Property: Dear guest, we are extremely honored and encouraged to see your high evaluation of us. Your full affirmation brings unlimited motivation to all hotel staff! Sincerely thank you for taking the time out of your busy schedule to share your stay experience. We sincerely hope to have the opportunity to provide you with better services again in the near future. We will continue to work hard to do better! Sincerely look forward to your visit again! I wish you a happy life and a happy family!
Ceci HauTsang
Deluxe Suite - 1-Bedroom [bathtub]
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 3, 2023
Good review! It's clean, the environment is comfortable, and there's a big garden in the room, which is great! The most surprising thing is that the hotel prepared a small gift for the children. The children were very happy Will definitely come again next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of Dongguan Castfast Resort Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel. We look forward to your visit again!
Anonymous User
Elegant Double Room [bathtub]
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The front desk clerk was very attentive and arranged a room with a terrace for me. It turns out that the view from the room is opposite the building that is being renovated, and the terrace has low walls and green plants, so the view is immediately beautified. In addition, the most surprising thing about the toilet is that it actually has a Japanese-style fully automated toilet.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Dongguan Castfast Hotel again and giving us a 5-point praise. The satisfaction of guests is our unremitting work goal. The courtyard looks particularly quiet and beautiful under your lens. Thank you for your warm sharing. Thank you again for your praise and sharing. We welcome you to visit again at any time! I wish you a happy life~