Peninsula Grand Hotel Reviews

What a disappointment this hotel is ....they ask you for advance breakfast and fail to deliver it to you on time saying it's not prepared. there's no one at the reception to take care of the guest ...one guy taking forever to do the checkout...no courtesy of even saying sorry the breakfast is not ready and they are least bothered to even apologize that's a basic human etiquettes when you do a mistake right however nothing as such was followed it's always a disappointment to stay here .

Third class hotel with constant noise n rude staff who r just there to get paid n go home ,it's saddening to see how earlier ppl use to go above n beyond for guest satisfaction now it's just plain rude

Pathetic experience! The rooms are the size of a matchbox with dirty sheets, broken tiles and unclean furniture. The reception is a pain in the ass for the way they deal with their customers. they've got some bizarre rules and won't shy from troubling you throughout your stay. All in all, if you gotta spend so much money on a day's stay, go for a hotel that values their customers.

It was a wonderful stay here.hygiene is well maintained. Nature walk was amazing.property is in middle of nature..Mr Arif guided us well and were very cooperative through out...food was luring cafe crema . restraints adds beauty to this place.. overall it was mind blowing experience..

Service was good & prompt. couldnt taste the food , except Tea , as was rushing for meetings. Room service bit late , can improve better. Iron box missing in the room. Refresh room bath tub - should go for a maintenance. Overall is good , definitely recommend to others

It is nice stay Peninsula grand Hotel I have booked for 1 night it was a wonderful experience with team special housekeeping staff Mr Arif they are polite giving excellent services even the good food is full of and fully maintained by the management thank you for hospitality Peninsula grand Tarun

Loud music playing till 3:00 am in some party venue. Rooms are not sound proof. Could not sleep.

I was very much confused about the tv channel were not coming and the remote was not working so called housekeeping at that time one person came with name I guess Arif and that person had solved my problem which I was facing from last night thanks for your service

The room was very spacious and neat and clean. Good service by all staff and also seamless check in and check out too

Worst hotel to stay in. Staff is uncourteous. Breakfast was terrible, will never recommend or staying here again.

Very good and humble staff the deluxe room was very spacious however the rooms need to be revamped if they are charging so much for the rooms overall stay was good, the food was also very good.

I was stuck in the elevator for 16 minutes and they did not hear the alarm for 15 minutes even though it was very loud. The phone number provided for the hotel is wrong so when i called on the phone no answer. Pathetic property.

Stay was good and comfortable. But lack of spa when you are back from a tiered day out then you go out again looking for a spa near by thats local

We have book the hotel for our foreign guest but he was complaining about the room pest control issue cockroach was in the room.