To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Standard Queen Room
Stayed in Jan 2022
Couples
4 review
3.7/5
Posted on Feb 4, 2022
Perfect location & reception staff were lovely, however the room could’ve been so much cleaner, hairs were found in the toilet, on the bathroom floor, on the floor of the bedroom & on the bedside tables.
The rooms were super noisy- we could hear everything from the room above.
The stay was fine for one night but any longer the cleanliness would have to be improved on. A shame as it could be an amazing place.
Guest User
Traditional Room, 2 Queen Beds (Pet Friendly)
Stayed in Jun 2024
Family
10 review
2.5/5
Posted on Jul 27, 2024
The environment is good, with a swimming pool and gardens, but the service is very poor and even more unfriendly to Chinese people. We booked the room three weeks in advance and paid the room fee. When we checked in, we found that they had assigned the noisiest and worst room (No. 116) to us in advance. When we asked to change rooms, we were told that they could not change rooms when they were fully booked. In fact, it showed online that they still had no room. There are rooms of the same type hanging... It is not recommended to choose
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Guest User
Traditional Room with 2 Queen Beds
Stayed in Apr 2023
Travel with friends
28 review
5.0/5
Outstanding
Posted on May 22, 2023
Second residence. Convenience, comfort, easy parking. There are plenty of tea drinks in the room, including green tea, black tea, scented tea, coffee, cocoa...the daily necessities are relatively complete (but no slippers).