500 Saxon Gate, West, Milton Keynes, MK9 2HQ, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
135 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.1
Service8.3
Cleanliness8.0
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All reviews(135)
Positive reviews(34)
Reviews with photos/video(9)
Awesome stay(9)
Great service(8)
Clean pool(7)
Great swimming pool(7)
Great location(5)
Negative reviews(1)
SUSANNE KO
Premium King Room With Sofa Bed
Stayed in Apr 2025
Family
5 review
3.5/10
Posted on May 28, 2025
I was assigned to the biggest room 430 in the 4 floor . Although the room is spacious than normal room . It is very dirty . The panel of the aircon is not functioning . Water from the shower is slow . Carpet is not clean when I asked for slipper , staff told me it was our of stock . Not value to money . Swimming pool is not big and half of it assigned for kids for regular swimming lesson .
Jadey 87
Twin Room
Stayed in Jul 2025
Traveling with friends
25 review
8.0/10
Very Good
Posted on Aug 11, 2025
Great location to the event we went to the staff were friendly. Good bar area on site and close to supermarket. Only downside was the parking was expensive for two days so would be nice for a hotel deal
Guest User
Twin Room
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 13, 2025
Everything was good enjoyed our dinner and stay. My daughter loved the pool
Guest User
Double Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jan 21, 2025
For travel this is a good place to choose, the room is tiny and comfortable, the price is fair as well
Guest User
Twin Room
Stayed in Nov 2024
Family
1 review
7.0/10
Posted on Dec 10, 2024
The room was not as expected from seeing photos online. Bathroom got issues with toilet seat not fixing the toilet, way too small and not clean. Also paint work is clipped and patchy. Pillows really lumpy and uncomfortable. The rest of the room is ok and having access to swimming pool is good but not value for money I would say.
Guest User
Standard King Room
Stayed in Oct 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Nov 19, 2024
Really good location for shopping, theatre and cinema. parking was limited and expensive. Breakfast was really good. fresh fruit was very good, as was the cooked food elements.
Margo666
Double Room
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 19, 2025
Good and clean hotel with good service. Very recommended
JAMIE
Double Room
Stayed in Sep 2024
Solo traveler
83 review
8.0/10
Very Good
Posted on Oct 26, 2024
Nice hotel, reasonable priced, decent breakfast. Parking is expensive the only downside. Cleaners didn’t clean my room even though I asked them to. All said I would stay again but though.
Deguy
Double Room
Stayed in Jan 2024
Couple
53 review
10/10
Outstanding
Posted on Feb 5, 2024
The staff was incredibly friendly and accommodating, always going out of their way to make sure our stay was perfect.
Guest User
Double Room
Stayed in Jan 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Feb 3, 2025
Nice that you can use pool and steam room
Davida
Double Room
Stayed in Jun 2024
Couple
1 review
10/10
Outstanding
Posted on Jul 14, 2024
I would highly recommend , clean environment and friendly staff
CBugeja
Wheelchair Accessible Double Room
Stayed in Jan 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Mar 2, 2024
Room was very clean and the decor was modern and well maintained. Bathroom was of a good size, with a huge shower. The tiles of the bathroom floor need fixing as most have lost the grouting and are wobbly.
There was no info about the room or the services offered. The phone in the room did not dial reception either.
Karen Philomena
Double Room
Stayed in Dec 2023
Couple
4 review
6.5/10
Posted on Feb 4, 2024
Disappointed as we have been a big fan of the Holiday Inn in CMK. The standard room is very standard. For the price we paid, we got a very small room and bed. The amenities are basic for a 4 star holiday. You have to ask for items which are not in the room and limited in what they provided. The AC did not work and was provided with an electric heater. The bed spread is too big for the bed that they tuck it in making it difficult to pull the quilt over you at night. There was a finger nail and hair found in the room. No extractor fan in the bathroom and the shower pressure was poor. I’m guessing our room was on a stairwell or basement because it was extremely cold in the bathroom. However, the location was central but best to park the car around the side of the hotel. The fee to park for the day was £5.40 compared to £15 in the hotel car park. The swimming pool area is in desperate need of renovation and the changing area is unclean. The breakfast is decent but is it worth £17.95 compared to the same breakfast in nearby restaurants for under £7 our answer is no. The waitresses were friendly and helpful especially Freda and Karen. Compared to the many 4 star hotels we have stayed in, this hotel is not worthy of 4 stars.