Holiday Inn Express Middlesbrough - Centre Square Reviews
Holiday Inn Express Middlesbrough - Centre Square
Former Cook And Endeavour House, Albert Rd, Middlesbrough, TS1 2PA, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
128 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.3
Service8.8
Cleanliness9.0
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All reviews(128)
Positive reviews(33)
Reviews with photos/video(7)
Clean and tidy(13)
Delicious breakfast(11)
Awesome stay(10)
Great location(8)
Convenient location(8)
Awesome rooms(7)
Friendly host(7)
Negative reviews(2)
Guest User
Double Room
Stayed in Mar 2025
Business traveler
2 review
8.5/10
Very Good
Posted on Apr 21, 2025
Very nice clean hotel located 10 mins walk from train station. Nice comfortable room and bed. Tasty breakfast. Would stay again.
Response from Property: Thank you for the fantastic review! We are pleased you had a comfortable stay with us. We look forward to seeing you again soon.Love #TEAMHIEXMID
XINGCHEN
Double Room
Stayed in Aug 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 8, 2024
The price is fair, the location is near the rail station. The Main Street is next to the hotel. There is no rubbish in my room it is so clean. Staff service is excellent and hot.
WAQAR IKRAM
Standard Room
Stayed in Jul 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on Aug 13, 2024
The hotel was quite decent, and the breakfast was good as well. The location was decent, but the parking charges were a bit steep at £6.
CHAN LOONG
Double Room
Stayed in Aug 2024
Business traveler
30 review
10/10
Outstanding
Posted on Oct 15, 2024
Go to hotel everytime visiting Middlesbrough for work. Close distance to Teesside University
Response from Property: Thanks for the fantastic review! We hope to see you again soon #TEAMHIEX
Spike58
Twin Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 20, 2025
Very good, nice location for the footie.
Response from Property: Thank you for the 5/5 review!We look forward to seeing you again soon.Love #TEAMHIEXMID
Mohammed Mudhar
Double Room
Stayed in Jun 2024
Business traveler
11 review
6.0/10
Posted on Aug 4, 2024
Location is fine but the mattress is bad and the AC gos down during our stay. The front desk are not that much comparative. 
WAQAR IKRAM
Double Room
Stayed in Jul 2024
Business traveler
12 review
2.0/10
Posted on Aug 19, 2024
Mattress was not comfortable would never stay again here at this Holiday Inn
Guest User
Standard Room
Stayed in Apr 2024
Traveling with friends
1 review
2.7/10
Posted on May 5, 2024
This is the worst hotel I have ever encountered in the UK and Europe. The attitude was extremely bad, and I called to ask if it was possible to late check out. The front desk said it would be possible to go down at 12:48 without exceeding 1 o'clock, but they changed their tone and demanded an extra 15 pounds. If that's the case, why doesn't it explain the situation. Check in at 10 pm. I can follow the rules, but is changing the rules suddenly due to discrimination? I want to have a cup of hot tea for breakfast, but I say it's not allowed to close the door and curse softly from behind. It's really bad
Guest User
Double Room
Stayed in Jun 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 19, 2024
Fantastic customer service at the hotel for me it's perfect 👌 👍🏾
Neil Budd
Standard Double Room Accessible Sofa Bed
Stayed in Jan 2024
Family
5 review
9.0/10
Great
Posted on Feb 25, 2024
Good hotel. Clean and well located. Walking distance to the train station and central to the town. Helpful staff and a good breakfast.
Response from Property: Thanks so much for the great review! We hope to welcome you again soon. Best wishes, #TEAMHIEX x
Inconceivableshaonv
Double Room
Stayed in Aug 2023
Traveling with friends
33 review
10/10
Outstanding
Posted on Oct 1, 2023
It's good. Breakfast is also good. Let's me put some pictures of the city.
Response from Property: Hi Inconceivableshaonv, thank you for the lovely review! We hope to see you again in the future #TEAMHIEX
Kinniburgh
Double Room
Stayed in Nov 2023
Couple
3 review
10/10
Outstanding
Posted on Dec 27, 2023
Staff were all lovely and helpful. Breakfast is very good value and choice. Rooms were clean.
Response from Property: Thanks so much for the great review! We hope to welcome you again soon.Best wishes, #TEAMHIEX x
Guest User
Standard Room
Stayed in Oct 2023
Family
2 review
10/10
Outstanding
Posted on Nov 25, 2023
The service was very good, got checked in early with no issues.
The rooms are standard but warm and very clean and comfortable beds.
The breakfast was good a good selection. Never got bar food so can't comment but the staff were all very helpful and polite. Would stay here again.
Response from Property: Thanks you very much for the amazing review! We hope to see you again soon #TEAMHIEX
Guest User
Double Room
Stayed in Jan 2023
Couple
1 review
10/10
Outstanding
Posted on Feb 27, 2023
Very clean and comfortable
Very friendly helpful staff
Lovely buffet breakfast
Central location
Great price
Highly recommended
Response from Property: Thanks for the great review! #TEAMHIEX
Albert1945
Twin Room
Stayed in Jul 2023
Couple
1 review
9.5/10
Amazing
Posted on Aug 19, 2023
Nice clean hotel friendly staff beds nice and comfortable lovely view from window
Response from Property: Thanks for the great review! #TEAMHIEX