Fortune House Hotel Suites Reviews

It’s a nice apartment! There’s washer and dryer so we did our laundry for our long trip lol

This is an absolutely beautiful suites hotel. Every where is spotlessly clean. They were so accommodating. We arrived 6 hours early and we were still allowed to check in to our room. Suites have every thing you need. Staff were friendly and helpful. I would definitely stay here again.

Had the misfortune of staying at Fortune House. Old, unmodernized apartments. Fairly good location in Brickell, but here was my quick list of its failings: 1. AC did not work. Rather than a modern Nest system, they had a thermostat from the 1960s on the wall (see pic) that did not work at all. We were unable to control heat or cold as a result and ended up freezing all night. Flooring throughout was cheap porcelain which was freezing cold underfoot. 2. The furnishings resembled that of a student apt. Pokey, very uncomfortable and cheap sofa. Cheap flat screen tv. Horrible table and chairs thrown into the middle of the room. Zero love went into this place. Bed was actually ok however. 3. Very poor quality finishes (or should I say non finishes). See attached photos. Could not access washer dryer because door was fitted in such a way it would not open. Light switch was hidden behind a wall canvas. Tv channel box was balanced on top of tv (see pic) and falling behind back. Wooden cabinet doors all crumbling due to damp air from lack of ventilation. 4. Lack of ventilation. Bathroom did not have a proper extractor fan so filled with steam in seconds and stayed steamy. Wooden cabinets rotting away as a result. 5. Ridiculously outdated micro bath / shower. Hit head every time had to enter shower on ugly metal frame from the mid 70s. Designed for midgets or children perhaps. Even had a miniature toilet that no grown adult or any stature could sit on without making a mess. 6. View from the balcony of just car parks. Endless concrete car parks. No screening or planting to make an effort to to hide this. 7. Reception filled with people making similar complaints to mine. Each told that the only remedy was to not charge the $28 resort fee. Concluded that the resort fee was the buffer for making unhappy customers feel somewhat compensated, despite drastically overpaying for what the rooms are actually worth. Final thoughts: Why on earth does the owner of this place not invest his or her or their funds on improving and modernizing the rooms, rather than making the outside of the entrance area look legit. Surely that investment would be repaid in spades in the form of actually happy customers who leave good reviews and recommend FH to their friends.

Your facility was outstanding, the only problem there was in your bathroom in the shower there was no place to set your soap shampoo and conditioner. The place was beautiful would return again

Location, Staff 👍

Excelente location clean room

It's so noisy, it's almost like sleeping on the roadside, the noise is as loud as 70-80 decibels

It's super bad, the elevators are very dirty, the rooms are even more basic, and the trash cans haven't been cleaned. How did it get such a high rating?

The apartment is huge. Although the parking fee is 35 dollars, but unlimited substitute parking and car delivery, this price is already a conscience price in downtown Miami

It's located in the heart of Miami, and it's not too noisy. There were a coffee machine, refrigerator, toaster, and various utensils, so it was convenient to cook and eat. There was a washing machine and dryer, and they upgraded to a high-floor view. !

The apartment is very spacious, the service attitude is also very good, the location is excellent, and it feels very safe.

We will stay here again when we come back to Miami. The hotel service is very good, we arrived very early in the morning, the hotel still tried to help us find a vacant room for us to check in. There are big supermarkets, pharmacies and monorails that travel around the city for free within a few minutes of walking. I will still live here next time.