Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe Reviews

Hilton Mexico City Santa Fe

Antonio Dovali Jaime, 70, Mexico City, Federal District, 01219, MexicoSee Hotel Details
Hilton Mexico City Santa Fe
Hilton Mexico City Santa FeHilton Mexico City Santa FeHilton Mexico City Santa Fe
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.9/10
Very Good
137 review
Verified reviews
Location9.1
Amenities8.9
Service8.6
Cleanliness9.0
Filter by:
Sort by:
All reviews(137)
Positive reviews(35)
Reviews with photos/video(11)
Awesome stay(13)
Clean and tidy(7)
Great service(6)
Negative reviews(2)
Nimasherpaa
One Bedroom King Suite
Stayed in Jul 2024
Business traveler
13 review
9.0/10
Great
Posted on Aug 26, 2024
Location was great. The hotel was very clean. I enjoyed the pool. There’s a mall just below the hotel and have lots of options for food. Will definitely come back again.
Response from Property: Thank you for your great rating and kind words. We're glad to hear you enjoyed the cleanliness of the hotel, the pool, and the convenience of having the mall nearby with so many dining options.It means a lot to know you plan to return we look forward to welcoming you back soon!
Guest User
Two Double Room
Stayed in Dec 2024
Business traveler
4 review
9.0/10
Great
Posted on Feb 14, 2025
Fantastic hotel, received an upgrade to an executive suite as Diamond.
Response from Property: Thank you for your kind words! We're delighted to hear you enjoyed your stay and the upgrade to an Executive Suite as a valued Hilton Honors Diamond member.We truly appreciate your loyalty and look forward to welcoming you back soon!
Guest User
Two Double Room
Stayed in Jul 2024
Business traveler
8 review
8.0/10
Very Good
Posted on Aug 27, 2024
Would recommend for solo business travellers. Good amenities and the food was decent
Response from Property: Thank you for your positive feedback and recommendation. We're pleased to know you enjoyed our amenities and found the food to your satisfaction. It's great to hear we met your needs as a solo business traveler.We hope to welcome you back on your next visit!
Guest User
King Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 9, 2025
Full marks for breakfast Full marks for service and staff quality Full marks for environment Full marks for location, no need to go out, you can eat in the mall, change money, supermarket, etc. through the internal passage of the hotel. Poor water quality of the swimming pool is the only drawback
Original TextTranslated by Google
Response from Property: Thank you so much for your outstanding rating and for highlighting so many aspects of your experience from breakfast and service to the convenience of our location and surroundings. We're truly glad to know you enjoyed your stay.We also appreciate your honest comment regarding the swimming pool's water quality. We've shared it with our maintenance team to ensure immediate improvements.We hope to welcome you back again soon!
Guest User
Two Double Room
Stayed in Apr 2024
Couple
5 review
10/10
Outstanding
Posted on Aug 13, 2024
Excellent experience. Just a little complicated access through the square.
Original TextTranslated by Google
Response from Property: Thank you for your outstanding rating and for sharing your experience. We're delighted to hear that you had an excellent stay.We appreciate your comment about the access through the square and will take it into consideration to improve signage and directions for our guests.We look forward to welcoming you again soon!
Zhejiangjiaochen chenjiaolongJOEY
King Room
Stayed in Aug 2024
Business traveler
6 review
10/10
Outstanding
Posted on Sep 27, 2024
FThe environment is very good and the service is excellent. Breakfast is served every day.
Original TextTranslated by Google
Response from Property: Thank you for your outstanding rating! We're thrilled to hear you enjoyed the environment, our daily breakfast, and the excellent service provided by our team.It will be a pleasure to welcome you back on your next visit!
wave1972
King Room
Stayed in Jan 2024
Traveling with friends
15 review
8.0/10
Very Good
Posted on Feb 12, 2024
The location of the hotel is not suitable for independent travel, it is relatively remote, and with the traffic jams in Mexico, it is difficult to control time. It is very suitable for self-driving and has a relatively fashionable shopping mall. Breakfast was ok.
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful feedback and positive rating. We’re glad you enjoyed the nearby shopping mall and found the breakfast satisfactory.We understand your comments about the location and traffic conditions your insight is valuable and will help future guests better plan their stay.We hope to welcome you back again and provide you with an even better experience.
Chenwei
Two Double Room
Stayed in Jul 2024
Business traveler
20 review
10/10
Outstanding
Posted on Aug 12, 2024
The room is very clean. The breakfast is rich. There is a shopping mall downstairs. Very good
Original TextTranslated by Google
Response from Property: Thank you for your outstanding rating and kind feedback. We're thrilled to hear you enjoyed the cleanliness of your room, our rich breakfast, and the convenience of the shopping mall just downstairs.We look forward to welcoming you back for another great stay!
DK0011
King Room
Stayed in Aug 2024
Business traveler
282 review
10/10
Outstanding
Posted on Oct 7, 2024
Safe, convenient, good breakfast Of course the first point is the most important
Original TextTranslated by Google
Response from Property: Thank you for your outstanding rating and thoughtful feedback. We’re delighted to know you felt safe, enjoyed the convenience of our location, and started your days with a good breakfast and we absolutely agree, safety is the most important thing.We look forward to welcoming you back for another great stay!
Guest User
Two Double Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 29, 2024
Excellent service, no problems checking in and out.
Original TextTranslated by Google
Response from Property: Thank you for your kind feedback! We're pleased to hear that your check-in and check-out went smoothly and that you received excellent service.We look forward to welcoming you again soon!
Guest User
Two Double Room
Stayed in Sep 2023
Family
9 review
10/10
Outstanding
Posted on Oct 25, 2023
very nice. There is a food court downstairs, which is very convenient. There are good hotels around and it’s nice to walk around.
Original TextTranslated by Google
antunni
Two Double Room
Stayed in Sep 2023
Family
4 review
10/10
Outstanding
Posted on Oct 8, 2023
A different experience, very good service from the staff and the facilities are very comfortable and top quality, the pool is excellent so you can spend a day in the water without any problem, I will definitely return again, the food is very delicious at your restaurant.
Original TextTranslated by Google
Anonymous User
Accessible King Room
Stayed in Nov 2023
Business traveler
8 review
10/10
Outstanding
Posted on Feb 2, 2024
Comfortable and convenient, service is also good
Original TextTranslated by Google
Response from Property: Thank you for your outstanding rating and kind words. We're glad to hear you found our hotel comfortable, convenient, and that you were pleased with the service.We look forward to welcoming you back soon!
Tsk94
Accessible King Room
Stayed in Aug 2023
Couple
12 review
10/10
Outstanding
Posted on Oct 7, 2023
This is the cleanest and best accommodation near Mexico City. The cost is good and I highly recommend it. There is a bar inside and the rooftop is great!!
Original TextTranslated by Google
Guest User
Accessible King Room
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 24, 2024
To be honest, the whole Mexico City smells like sewers. But it was much better after entering the hotel. However, I also smelled the sewers when I flushed the toilet for the first time. But overall, the hotel is very good.
Original TextTranslated by Google
Response from Property: Thank you for your honest feedback and outstanding rating. We're glad to hear you had a very good overall experience with us and that our hotel provided a comfortable environment during your stay in Mexico City.We appreciate your comment regarding the initial odor and will share it with our maintenance team to ensure it’s addressed.We hope to welcome you back again soon!