Triumph White Sands Reviews

Very good hotel and services

Excellent value for money. Right on the beach, and very friendly. I would only fault the restaurant: it could be better in terms of food quality and atmosphere. For everything else, highly recommended.

I'm not bashing this hotel. The shower water is all this color. Sometimes there's no hot water. It's still winter. How can people stay here? And they can't refund when they check out. I don't know how Ctrip communicated with them. At the beginning, the water was still black. They said they couldn't check out. They upgraded us to a sea view room, but the water was also this color. Forget it. They stayed for two nights. Then they put the clothes we forgot to take from the old room back to the new room. They also entered other people's rooms without our consent. They forgot to take a headset from the old room, which cost more than 1,000 yuan, and it was taken home by their cleaning staff. This hotel is really outrageous. In the end, we wanted to call the police before they helped us get the headset back.

Stayed in Matrouh for two nights. Both nights were in this hotel. The Spring Festival is considered their off-season. It seems that there are not many guests. The room is moderate. There is a side balcony. You can see the sunrise beach. The breakfast is very rich. I can't finish it at all. Of course, it may not be very suitable for Chinese stomachs. But it is also a good experience. I want to praise the guy in the restaurant. After dinner, I returned to the room and found that my phone was missing. I turned back to the table in the restaurant but couldn't find it. I thought it might be lost. But the guy in the restaurant asked me if I was looking for something. He took the phone from the counter and gave it to me. I am really grateful.

The service attitude is quite enthusiastic, and they will greet you when you come in and out. The breakfast is simple, but it is not bad. The only downside is that the water quality of the hotel is very turbid. I dare not take a shower. I wash with mineral water. Fortunately, I only stay for one day.

The hotel is very good, the breakfast is very rich, and the waiter in the sea view room is very polite

The hotel is quite clean overall, just like Vienna in China. The hotel service is not very enthusiastic, and no one helps to send luggage to the hotel. The hotel has its own beach, and there are not many people because it is off-season. The two nights we stayed happened to be during the New Year, and the hotel also played some New Year songs. The breakfast is a fixed set meal with a lot of food, which can be eaten as brunch. The restaurants outside are basically open very late. Finally, the service of the lady in the restaurant is very good, thumbs up 👍.

Cleanliness: This is the cleanest place I have ever stayed in Egypt. Although there are long black hairs on the sofa and stains on the sofa cover, believe me, it is really great here. The restaurant has a sea view, but the glass is too dirty. Who understands? I am crying with laughter.

The hotel is clean, but it's very dirty outside the hotel, and you can't bring food to eat at the beach. It's a new two- and three-star hotel in China. Parking is charged. We stayed here for one night because we wanted to go to the night market at night. We stayed outside the town for the past few days. We didn't have to drive at night, so it was okay. The price-performance ratio is okay. At least it's clean! You can buy all kinds of food outside the hotel, and the ice cream on the corner is good!

The environment and hygiene are good, the service is average, and the breakfast is average.

It's good, it's OK, but generally a bit expensive. In fact, it's even worse than the domestic Rujia Hanting. I don't know why the price of hotel accommodation in Egypt is so high. I don't understand it. I don't sleep well every day.

Apart from these sunrise photos, the hotel is useless. It takes an hour to send you a pair of slippers. The English of the front desk is terrible. You have to wait to check out. I don't know what I can take away from the room.

The front desk service attitude is terrible! We were given a wall view room just now and asked to face the wall! Later, we had to ask them to change my room! There was a bunch of disgusting hair in the floor drain of the room and it was not handled properly! And the room service called the front desk 9 out of 10 calls and didn't answer! There is no service at all! I waited for an hour and a half for a hair dryer to wash my hair! I booked a twin room for one person! In the past, two people had to pay an extra 60 US dollars per night! Two nights plus 120 US dollars! This is the most cost-effective and rubbish hotel I have stayed in Egypt throughout the whole trip!!! They don't deserve more than 1,000 a night! The water is so yellow and disgusting!

The hotel has its own beach. The hotel is very close to the city center. The service staff is warm and thoughtful. The hotel is very new and the bed is very comfortable.