Radisson on Flagstaff Gardens Melbourne

Radisson on Flagstaff Gardens Melbourne Reviews

Radisson on Flagstaff Gardens Melbourne

380 William Street, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
Radisson on Flagstaff Gardens Melbourne
Radisson on Flagstaff Gardens MelbourneRadisson on Flagstaff Gardens MelbourneRadisson on Flagstaff Gardens Melbourne
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Guest Reviews

8.6/10
Very Good
90 review
Verified reviews
Location8.9
Amenities8.2
Service8.6
Cleanliness8.9
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All reviews(90)
Positive reviews(84)
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Great location(32)
Great service(18)
Clean and tidy(14)
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Easy to get around(13)
Classy environment(8)
Negative reviews(6)
Waiyee
Deluxe Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 20, 2025
Good good goooooood:)) enjoyed myself clean room pleasant breakfast
Response from Property: Dear Waiyee,Thank you for taking the time to share your recent experience at Radisson on Flagstaff Gardens Melbourne.I am delighted to read your wonderful feedback and to know that you enjoyed your stay, from the cleanliness of the room to the breakfast experience. Your kind words are a great encouragement to the team.We look forward to welcoming you back for another enjoyable visit.Sincerely,Justin PhillipsGeneral ManagerRadisson on Flagstaff Gardens Melbourne
Carmen Mok
Standard Queen Room
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 12, 2025
I stayed at 3 hotels all near Flagstaff stations for this trip, just to try something new and compare. Excellent location and the Flagstaff garden is right in front of my window so the view is superb! The bed is too soft but so as the Pegasus and the Jazz hotel so I guess it's the standard?.. Staffs had excellent service. It's my favourite out of the 3 and I would stay here again, though this is a pure hotel so there's no kitchen for those who need to know, unlike the Pegasus and the Jazz.
6/11
Response from Property: Dear Carmen,Thank you for taking the time to share your comparison and experience. It is wonderful to hear that Radisson on Flagstaff Gardens came out as your favourite. We are glad you enjoyed the park views and the service from our team.We look forward to welcoming you back on your next Melbourne visit.Kind regards,Justin PhillipsGeneral Manager
Trung & Lim
Standard Twin Room
Stayed in Jul 2025
Couple
2 review
9.0/10
Great
Posted on Aug 8, 2025
Nice & quiet location but close to all the main attractions & eateries. Victoria Market, Chinatown, Southern Cross station, Bourke Street Mall are all just around the corner & Flagstaff station is just outside the hotel. The staff from Front desk to F&B serving breakfast were all very pleasant & professional. The down side would be the room are a bit outdated & breakfast could have more varieties or changing menu every second day. We stay 3 days but we couldn't eat anymore breakfast on our last day. But we would definitely come back to stay at Radisson Flagstaff in the future.
Response from Property: Dear Trung and Lim,Thank you for your kind words. I am pleased you enjoyed our location and found our staff professional and pleasant. We appreciate your feedback on the room and breakfast variety and will take it into consideration. We look forward to welcoming you back.Sincerely,Justin PhillipsGeneral ManagerRadisson on Flagstaff Gardens Melbourne
Guest User
Standard Queen Room
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 25, 2025
Good location Nice services
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you enjoyed our location and services. Your kind words about our staff are greatly appreciated. We look forward to welcoming you back for another enjoyable stay.Kind regards,Justin PhillipsGeneral ManagerRadisson on Flagstaff Gardens Melbourne
Guest User
Standard Twin Room
Stayed in Feb 2025
Family
2 review
8.0/10
Very Good
Posted on Mar 4, 2025
Close to station and tram stop and also night market. Agent said kids half price breakfast but hotel said different version, little disappoint with the messy information.
Response from Property: Dear Valued Guest,Thank you for your review. I am glad to hear you appreciated the cleanliness and location of the hotel. I sincerely apologize for the confusion regarding the breakfast pricing and the inconsistent information you received. I will work with the team to ensure we provide clear and accurate details to avoid such misunderstandings in the future.We hope to have the opportunity to welcome you back.Best regards,Justin PhillipsGeneral ManagerRadisson on Flagstaff Gardens Melbourne
Anonymous User
Standard Twin Room
Stayed in Jul 2024
Traveling with friends
5 review
9.0/10
Great
Posted on Aug 13, 2024
Good location, just across a small garden (flagstaff garden). a walk away to town area and tram stop within the free tram zone. 15 minutes walk from southern cross where the skybus from airport stops. Accessible.
Response from Property: Dear Valued Customer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne.I am pleased to hear that you found our location convenient, with easy access to the town area, tram stops, and Southern Cross Station.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Justin PhillipsGeneral Manager
Ivy
Standard Twin Room
Stayed in Aug 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Oct 14, 2024
The location is superb good! Walking distance to queen Victoria market! But the room sockets are quite far from the bed
Response from Property: Dear Ivy,Thank you for taking the time to share your review of your recent stay with us. We are glad to hear that you enjoyed our superb location, especially the convenience of being within walking distance to Queen Victoria Market.We appreciate your feedback regarding the room sockets and will take this into consideration as we continuously work to improve our guests' experience.We hope to welcome you back for another stay in the future.Kind regards,Justin PhillipsGeneral Manager
porkyhei
Superior Room with Park View
Stayed in Jul 2024
Family
10 review
7.5/10
Posted on Aug 20, 2024
Hotel was in a great location. Room was sufficiently large and clean. Bed was comfortable. My main gripe is (if you are driving a rental car) that there is no dedicated drop off point for you to unload your luggage and check in. Unfamiliar with the traffic rules, I asked a family member to check with the staff how long I could stop my car along the road. Unfortunately, the staff was not helpful and insisted on checking our booking which took 5 minutes or more. By that time, I just drove the car round a block to await further instructions on the parking. Overnight parking was AUD38.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed our convenient location, spacious and clean rooms, and comfortable bed.We sincerely apologize for the inconvenience you experienced during check-in regarding parking and unloading your luggage. We understand how frustrating it can be when trying to navigate unfamiliar traffic rules, especially when driving a rental car. We’ll review our procedures to ensure that our staff can assist guests more promptly and effectively in such situations.We appreciate your feedback, as it helps us improve our services. Should you choose to stay with us again, please don’t hesitate to reach out directly—we would be more than happy to assist with your parking arrangements ahead of time to make your arrival smoother.Thank you again for your valuable feedback, and we hope to welcome you back in the future.Kind Regards,Justin PhillipsGeneral Manager
Guest User
Standard Queen Room
Stayed in Mar 2024
Couple
6 review
10/10
Outstanding
Posted on May 8, 2024
Excellent location 4 star hotel. The breakfast is well worth the price. Stayed 3 nights and had a very comfortable stay.
polyana
Standard Queen Room
Stayed in Jul 2024
Other
4 review
6.5/10
Posted on Aug 4, 2024
Moderate hotel n a bit old.
Response from Property: Dear Polyana,Thank you for taking the time to write a review of Radisson on Flagstaff Gardens I am sorry to hear that your experience did not fully meet your expectations. I have shared your comments with our Maintenance Manager as we work on enhancing our amenities and overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards,Justin PhillipsGeneral Manager
Guest User
Standard Twin Room
Stayed in Jan 2023
Family
2 review
8.5/10
Very Good
Posted on Feb 17, 2023
Location: perfect to travelers and only few blocks away from the Queens Market and free tram zone Service: Friendly and helpful staff Cleanliness: Our room got some smell from the pipe and there was water in the kettle when I first use it The pillow is comfy
Rozi Apriadi
Standard Twin Room
Stayed in Jan 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Feb 16, 2025
Thanks
Response from Property: Dear Rozi Apriadi,Thank you for your feedback and for taking the time to share your experience. We are pleased to hear that you appreciated the cleanliness and service during your stay. We value your comments regarding the surroundings and amenities and will certainly use your input to continue improving our guest experience.We hope to welcome you back soon for an even better stay!Best regards,Justin PhillipsGeneral Manager
Guest User
Standard Queen Room
Stayed in Sep 2022
Family
1 review
8.0/10
Very Good
Posted on Oct 28, 2022
A couple of minutes walk from Vitoria Market. Had dinner at the hotel restaurant food and service was great. Staff were great.
Mrchannn
Standard Queen Room
Stayed in May 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 25, 2023
Very nice hotel
Guest User
Superior Room with Park View
Stayed in Jul 2025
Solo traveler
1 review
7.5/10
Posted on Aug 18, 2025
The room was OK, quite spacious, facing Flagstaff Gardens and close to Victoria House, making it convenient for commuting. The view was nice. Unfortunately, the road in front made the soundproofing poor, making it a bit noisy at night. The facilities were outdated, and the cleaning was sloppy.
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at Radisson on Flagstaff Gardens Melbourne.I appreciate your feedback regarding the room size and location, as well as the view of Flagstaff Gardens. I am, however, disappointed to hear that noise, outdated facilities, and cleanliness impacted your stay. Your comments have been shared with the relevant teams to ensure improvements are made.Sincerely,Justin PhillipsGeneral ManagerRadisson on Flagstaff Gardens Melbourne