Causeway 353 Hotel

Causeway 353 Hotel Reviews

Causeway 353 Hotel

353 Little Collins St, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Causeway 353 Hotel
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Causeway 353 Hotel Guest Reviews

3.8/5
Good
52 review
Verified reviews
Location4.0
Amenities3.7
Service3.8
Cleanliness3.9
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All reviews(52)
Positive reviews(48)
Reviews with photos/video(7)
Great location(23)
Convenient location(16)
Clean and tidy(13)
Awesome stay(13)
Awesome rooms(10)
Great service(9)
Easy to get around(8)
Negative reviews(4)
Sean.B
Premier Spa Room
Stayed in Feb 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 11, 2025
I loved the hotel, the staff were fantastic, would recommend it to any one.
Guest User
Deluxe King Room
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on Jun 23, 2024
The Causeway is situated in an excellent location right in the centre of Melbourne city. It is exceptionally quiet at night. The staff were very friendly and helpful and it was great to be able to store our luggage as we arrived earlier than check in. There is no food provision but there are many cafes and restaurants nearby.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 19, 2024
Very good location, basically center to everything. Reception staff was friendly and responsive. Clean room and well-maintained facilities
Anonymous User
Deluxe King Room
Stayed in Mar 2024
Business travelers
66 review
3.5/5
Posted on Apr 26, 2024
Stay here for 5 nights, for business purposes, all good ie acceptable.
PaddyTrotter
Deluxe King Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Great location, helpful and friendly staff. Given a room when we arrived early in the morning, which was very kind. Close to everything, lots of food around the area. Also have coin washing machine & dryer that’s a big plus !
Shannan
Deluxe Twin Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Everything was great
Bridget Esam
Deluxe Twin Room
Stayed in Jul 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Nov 5, 2023
Awesome room just off the main road. Fantastic eateries on the same strip. Tool way tidy and beds comfortable Good value for money
Sukhi Deol
Deluxe King Room
Stayed in Jan 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 28, 2023
We had a good stay here. No issues, great cancellation policy. Clean rooms, regular towel changes, spacious room, decent WiFi, great location. Staff were very helpful. We arrived early and they did their best to arrange an early check in.
Response from Property: Dear Sukhi, Thanks for taking the time to leave a review of your recent stay with us. We’re glad to hear you had a pleasant stay and thanks for the kind comments about the clean spacious rooms, helpful staff, and our great central location. We hope to welcome you back to the Hotel again.Kind regards, Melissa Wilson, Rooms Division Manager, Causeway 353 Hotel
Serene
Deluxe King Room
Stayed in Sep 2022
Couples
2 review
3.0/5
Posted on Oct 16, 2022
The hotel is located in the alley between Colin St and Little Colin St. The Front Desk staffs are helpful and friendly but despite a pleasantly large room, the bed is an utter disappointment. The bed and pillows are so soft that we experienced backaches and neck pains sleeping on them… The Housekeeping is inconsistent, with one day giving clean towels while another short of towels, so this is like “a box of chocolate”, you seriously don’t know what you will get… Finally, what’s most intolerable is practically nonexistent Free WiFi… So, what’s the hotel terms of Free WiFi could means Free Air…
Response from Property: Dear Serene, Thanks for taking the time to leave a review of your stay and for your kind comments about the friendly and helpful staff and spacious rooms. We are appreciative of your feedback, please know that your comments have been taken on board and shared with relevant management, as we constantly look to further enhance the guest experience. We hope to welcome you back to the Hotel again.Kind regards, Mete Atakuman, General Manager, Causeway 353 Hotel
Bulbubulu
Deluxe King Room
Stayed in Jul 2022
Couples
1 review
2.5/5
Posted on Aug 30, 2022
Terrible and bad air conditioner system! Can’t sleep well under the high room temperature! Can’t control the room temperature at all! Even we call staff to come to fix it for us, the temperature was still rising! So stupid!
Response from Property: Dear Bulbubulu, Thanks for taking the time to share your feedback following your recent stay. Our apologies for what was clearly a disappointing stay for you. Your recent experience does not meet the high standards we aspire to. Please know that we have alerted our Maintenance Manager upon receipt of your feedback. We do hope to have the opportunity to welcome you back in the future.Kind regards, Mete Atakuman, General Manager, Causeway 353 Hotel
Guest User
Deluxe King Room
Stayed in Feb 2022
Couples
1 review
3.7/5
Posted on Apr 19, 2022
Good place to stay and Room was clean and quiet. I'll book next time again.
Response from Property: Dear Guest, Thanks for taking the time to leave a review. We're pleased you enjoyed your stay with us and found your room clean and quiet. We look forward to welcoming you back again.Kind regards, Andrew Watson, Hotel Operations Manager, Causeway 353 Hotel
Youren
Deluxe King Room
Stayed in May 2023
Couples
3 review
4.7/5
Amazing
Posted on Jun 23, 2023
Good location and good service!
Adam
Deluxe King Room
Stayed in Dec 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 17, 2023
Enjoying the friendly staff and their clean hotels!
Response from Property: Dear Guest, Thanks for choosing to stay with us and for the great feedback about the friendly staff and the clean rooms. We hope to welcome you back again soon. Kind regards, Andrew Watson, Hotel Operations Manager, Causeway 353 Hotel
Guest User
Deluxe King Room
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 15, 2022
we could not fault this hotel! Perfect! We got an amazing rate so werent expecting ,much. EVERYTHING WAS AMAZING! Best location - right on tram stop, a few step to the mall and laneways. the alley that it is located in has some cute coffee shops but not open on w'ends. Every staff member we encountered was bubbly and helpful. Our room was on a corner so we had plenty of windows, big comfy bed, soft sheets and towels, lovely decor, and so clean. Would definately recommend this lovely hotel!
Response from Property: Dear Guest, Thanks for taking the time to leave a review of your stay at Causeway 353 Hotel. We’re very pleased to hear you enjoyed your stay with us. Many thanks for your kind feedback about our friendly and helpful team members, clean and comfy rooms and amazing central location. We look forward to welcoming you back to the Hotel again soon. Kind regards, Sofia Seremelis, Sales & Marketing Manager, Causeway 353 Hotel
Guest User
Deluxe King Room
Stayed in May 2022
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 29, 2022
Centrally located in the heart of Melbourne CBD, and a stone throw away from good restaurants.
Response from Property: Dear Guest, Thanks for choosing to stay with us and for positively highlighting our great central city location. We look forward to welcoming you back to the Hotel again soon.Kind regards, Sofia Seremelis, Sales & Marketing Manager, Causeway 353 Hotel