Causeway 353 Hotel

Causeway 353 Hotel Reviews

Causeway 353 Hotel

353 Little Collins St, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
Causeway 353 Hotel
Causeway 353 HotelCauseway 353 HotelCauseway 353 Hotel
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Guest Reviews

8.8/10
Very Good
59 review
Verified reviews
Location9.0
Amenities8.5
Service8.9
Cleanliness8.8
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(9)
Great location(30)
Awesome stay(17)
Clean and tidy(15)
Awesome rooms(14)
Great service(14)
Convenient location(14)
Easy to get around(10)
Great value for money(5)
Negative reviews(4)
Monique.C
Deluxe King Suite With Spa Bath
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 2, 2025
Check-in was smooth and the staff were genuinely friendly, creating a great first impression. The hotel’s location is ideal—nestled between two major roads within the CBD’s free tram zone. My room was on the 9/F and top floor, spacious and well-appointed. Though the hotel is surrounded by buildings and doesn’t offer any view, it’s peaceful and practical. coin-operated laundry and dryer are available onsite, with laundry powder sold at reception for $1 AUD, which is quite handy for extended stays. The television doesn’t support direct login to streaming platforms like Netflix, but I easily mirrored content from my personal device. This workaround worked well for casual viewing during my downtime. There were a few downsides. One pillow had a visible mold stain, which raised a hygiene concern. I had my Do Not Disturb sign displayed throughout my stay, yet housekeeping entered and cleaned the room on my final day. It was an unexpected breach of privacy, and I hope the hotel takes note and reinforces respect for guest preferences. Despite these minor issues, the overall experience was highly satisfying. The combination of its prime location, spacious rooms, thoughtful amenities, and friendly service makes this hotel a dependable and comfortable choice.
Guest User
Deluxe Triple Room
Stayed in Jun 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 27, 2025
Absolutely brilliant stay at Causeway 353 Hotel. The location was perfect. Room was nice and clean. Would definitely stay here again and recommend it to anyone.
Response from Property: Dear Valued Guest,Thank you for taking the time to review Causeway 353 Hotel. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
Peter from Geelong Australia…
Deluxe King Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 14, 2025
Excellent value… Location… large fresh room… convenient and reasonably priced parking … very helpful staff… outstanding !!
Response from Property: Dear Peter,Thank you for taking the time to review Causeway 353 Hotel. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to Causeway 353 Hotel in the near future.Kind regardsHimal De SilvaGeneral Manager
Li Hwa Ng
Deluxe Twin Room
Stayed in May 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jun 30, 2025
The hotel was in a really good location. 5 minutes walk to trams on either ends. 10-15 minutes walk to Melbourne Central. There were also lots of cafes/restaurants around the hotel, heaps of options that are decent eats. There was a lift available for use. The only downside would be terrible wifi. The wifi kept dropping out and was super slow. We ended up just using our data which did drop out in intervals for like a minute or so. Sometimes, there’s like big noises from the road/sewage pipe I’m unsure but it wasn’t often and I’ve only noticed it on one of the days, out of 4 days we stayed. I love the checkout time being at 10am as it’s not too early, allowing for a longer sleep-in time and packing time for us. Check-in and check-out was smooth and quick. We are able to leave our luggages with them before and after which was convenient. Would def recommend to those wanting a decent hotel on a budget!
Response from Property: Dear Li,Thank you for taking the time to review Causeway 353 Hotel. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. Rest assured, we will look into your point regarding the wifi and rectify things accordingly as we strive to continuously improve on our offering.It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager
Sean.B
Premier Spa Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 11, 2025
I loved the hotel, the staff were fantastic, would recommend it to any one.
Response from Property: Dear Sean,Thank you for taking the time to review Causeway 353 Hotel. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaGeneral Manager
Guest User
Deluxe King Room
Stayed in May 2024
Family
1 review
9.0/10
Great
Posted on Jun 23, 2024
The Causeway is situated in an excellent location right in the centre of Melbourne city. It is exceptionally quiet at night. The staff were very friendly and helpful and it was great to be able to store our luggage as we arrived earlier than check in. There is no food provision but there are many cafes and restaurants nearby.
Response from Property: Dear Valued Guest,Thank you for taking the time to review Causeway 353 Hotel. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
9.5/10
Amazing
Posted on May 19, 2024
Very good location, basically center to everything. Reception staff was friendly and responsive. Clean room and well-maintained facilities
Response from Property: Dear Valued Guest,Thank you for taking the time to review Causeway 353 Hotel. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Mar 2024
Business traveler
79 review
7.0/10
Posted on Apr 26, 2024
Stay here for 5 nights, for business purposes, all good ie acceptable.
Response from Property: Dear Valued Guest,Thank you for taking the time to review Causeway 353 Hotel. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
PaddyTrotter
Deluxe King Room
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Jul 31, 2023
Great location, helpful and friendly staff. Given a room when we arrived early in the morning, which was very kind. Close to everything, lots of food around the area. Also have coin washing machine & dryer that’s a big plus !
Response from Property: Dear Paddy,Thank you for taking the time to review Causeway 353 Hotel. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaGeneral Manager
Shannan
Deluxe Twin Room
Stayed in Sep 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 21, 2025
Everything was great
Response from Property: Dear Shannan,Thank you for taking the time to review Causeway 353 Hotel. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
Bridget Esam
Deluxe Twin Room
Stayed in Jul 2023
Traveling with friends
6 review
8.0/10
Very Good
Posted on Nov 5, 2023
Awesome room just off the main road. Fantastic eateries on the same strip. Tool way tidy and beds comfortable Good value for money
Response from Property: Dear Bridget,Thank you for taking the time to review Causeway 353 Hotel. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Our hotel is located within the historic laneways of Melbourne offering our guests access to some of the finest laneway restaurant's/cafes in Melbourne.Thank you for choosing Causeway 353 Hotel for your stay and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager
Sukhi Deol
Deluxe King Room
Stayed in Jan 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Feb 28, 2023
We had a good stay here. No issues, great cancellation policy. Clean rooms, regular towel changes, spacious room, decent WiFi, great location. Staff were very helpful. We arrived early and they did their best to arrange an early check in.
Response from Property: Dear Sukhi, Thanks for taking the time to leave a review of your recent stay with us. We’re glad to hear you had a pleasant stay and thanks for the kind comments about the clean spacious rooms, helpful staff, and our great central location. We hope to welcome you back to the Hotel again.Kind regards, Melissa Wilson, Rooms Division Manager, Causeway 353 Hotel
Chiew Lay
Deluxe King Room
Stayed in Sep 2022
Couple
5 review
6.0/10
Posted on Oct 16, 2022
The hotel is located in the alley between Colin St and Little Colin St. The Front Desk staffs are helpful and friendly but despite a pleasantly large room, the bed is an utter disappointment. The bed and pillows are so soft that we experienced backaches and neck pains sleeping on them… The Housekeeping is inconsistent, with one day giving clean towels while another short of towels, so this is like “a box of chocolate”, you seriously don’t know what you will get… Finally, what’s most intolerable is practically nonexistent Free WiFi… So, what’s the hotel terms of Free WiFi could means Free Air…
Response from Property: Dear Serene, Thanks for taking the time to leave a review of your stay and for your kind comments about the friendly and helpful staff and spacious rooms. We are appreciative of your feedback, please know that your comments have been taken on board and shared with relevant management, as we constantly look to further enhance the guest experience. We hope to welcome you back to the Hotel again.Kind regards, Mete Atakuman, General Manager, Causeway 353 Hotel
Bulbubulu
Deluxe King Room
Stayed in Jul 2022
Couple
1 review
5.0/10
Posted on Aug 30, 2022
Terrible and bad air conditioner system! Can’t sleep well under the high room temperature! Can’t control the room temperature at all! Even we call staff to come to fix it for us, the temperature was still rising! So stupid!
Response from Property: Dear Bulbubulu, Thanks for taking the time to share your feedback following your recent stay. Our apologies for what was clearly a disappointing stay for you. Your recent experience does not meet the high standards we aspire to. Please know that we have alerted our Maintenance Manager upon receipt of your feedback. We do hope to have the opportunity to welcome you back in the future.Kind regards, Mete Atakuman, General Manager, Causeway 353 Hotel
Youren
Deluxe King Room
Stayed in May 2023
Couple
3 review
9.5/10
Amazing
Posted on Jun 23, 2023
Good location and good service!
Response from Property: Dear Youren,Thank you for taking the time to review Causeway 353 Hotel. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager