1 Chome-1-3 Fukashi, Matsumoto City, Nagano Prefecture, 390-0815, JapanSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
155 review
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Verified reviews
Location9.5
Amenities8.2
Service8.7
Cleanliness8.4
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All reviews(155)
Positive reviews(149)
Reviews with photos/video(47)
Convenient location(53)
Easy to get around(25)
Tasty food(17)
Close to train station(16)
Great value for money(14)
Perfect for business trips(6)
Average sound insulation(5)
Friendly front desk staff(5)
Negative reviews(6)
Touchchakorn
Single Room-Smoking
Stayed in May 2025
Solo traveler
5 review
7.0/10
Posted on Jun 21, 2025
The hotel is in the good location to walk 2-3 minutes only from Matsumoto station and opposite to Matsumoto bus terminal where is easy to go any places that you have planned to visit places.
The size of the room quite small but for 1 person, be OK.
The view from the room.
Lynn Avie
Single Room-Non Smoking
Stayed in May 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Jun 25, 2025
Spent a night at Ace Inn Matsumoto, it was super convenient as it was just a short walk from the train station. They received my luggage beforehand and even placed it in my room, which was really helpful. Thereโs a little table of amenities in the lobby, so you can just grab what you need. Aircon worked well and you can adjust the strength. Breakfast was alright, pretty standard, but does the job. Only bad part was that there was a slight smoke smell in my room, even though it was supposedly Non-Smoking.
Mr SC
Single Room-Non Smoking
Stayed in Apr 2025
Traveling with friends
66 review
10/10
Outstanding
Posted on May 15, 2025
Convenient location, 2 min walk from JR Station, easy to go in and leave by JR.
Longer breakfast time until 9:30, cheerful for relaxation trip. I recommended.
En_eddy
Single Room-Non Smoking
Stayed in Mar 2025
Solo traveler
100 review
9.0/10
Great
Posted on Apr 4, 2025
Modern and business hotel near the Matsumoto JR station, it is just next door to the station. So far everything is good. Recommend people for short stay.
Kamolphat S.
Single Room-Non Smoking
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 10, 2025
The hotel is so close to the Matsumoto station, making it super convenient for those that arrive late or need to leave early from the city. The room is nice and clean with the staff being super nice. The breakfast buffet also include good variety of food, so itโs a great place to stay when youโre visiting the city of Matsumoto.
King Ho Ip
Single Room-Non Smoking
Stayed in Jun 2025
Solo traveler
23 review
8.5/10
Very Good
Posted on Jul 24, 2025
Great deal (ncl. Breakfast) and near Matsumoto station ... Can't ask anymore.๐๐ป
GOLDSAINT
Semi Double Room-Non Smoking
Stayed in Mar 2025
Couple
37 review
7.5/10
Posted on Apr 22, 2025
When we entered the hotel, there was a strong smell of food. The reception was extremely respectful and helpful. The hotel room, bed and bathroom were smaller than expected. The television was outdated. I cannot say anything positive about the hotel itself, except for the location and the staff. Even the exterior of the building did not look good.
Yiruuuu
Semi Double Room-Non Smoking
Stayed in Sep 2024
Couple
10 review
8.5/10
Very Good
Posted on Oct 22, 2024
very convenient location near the Matsumoto JR station! Very attentive staffs! Basic amenities ๐๐ป
Kia Yuan Wong
Single Room-Non Smoking
Stayed in Sep 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Nov 9, 2024
Hotel is just a stone throw away from the Matsumoto train station. You have to do self check in. I arrived at the hotel early and hotel staff allowed me to leave my luggage at three hotel while I walk around town till check in time. Many amenities around the area for food. The bus terminal is just opposite the hotel. Visited Matsumoto castle and the city alps park. The park is a must go. You can either hike there or take the city bus from the bus terminal.
Apirudee
Semi Double Room-Smoking
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Oct 14, 2024
great location, near train station and bus terminal. good breakfast.
e.l.f.y
Single Room-Non Smoking
Stayed in Jan 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Feb 24, 2025
Staff is very friendly and helpful. Breakfast provided is standard Japanese meal however there are many variety and tasty.
Jia Yen
Single Room-Smoking
Stayed in May 2024
Solo traveler
14 review
10/10
Outstanding
Posted on Jun 9, 2024
Very near to train station and breakfast spread was good and decent. Room was standard size small though this is common in japan. Staff are helpful.
Guest User
Semi Double Room-Smoking
Stayed in Apr 2024
Family
13 review
10/10
Outstanding
Posted on Jun 5, 2024
Good service. First, we booked "smoking room" due to "non-smoking" was not available. Hotel officer changed us to non-smoking, Goodness !
Enjoy breakfast, good + delicious.
Enjoy free coffee & tea (afternoon to aftermidnight)
GodIsGood365Days
Semi Double Room-Non Smoking
Stayed in Apr 2024
Traveling with friends
20 review
9.0/10
Great
Posted on Jun 22, 2024
๐ We were SUPER THANKFUL for the EXCELLENT location ๐ค It was easy to get to the different places around Matsumoto ๐๐ผ However, we were a little disappointed that the double room was a little squeezy as the floor area was small ๐ฌ Even the double bed ๐๏ธ was actually too small for 2 persons ๐ค๐ค We wanted to book the twin room but it was fully booked during our period of stay ๐
Nonetheless, the hotel was still a huge blessing to us as the location is what matters more to us ๐ค Thank you very much, Staff of Matsumoto ๐ We enjoyed the yummylicious daily breakfast & complimentary coffee at the lobby of your hotel ๐ฑ โ๏ธ
Guest User
Semi Double Room-Non Smoking
Stayed in Apr 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on May 19, 2024
Very close to the Matsumoto train station. I found hair in a bathtub but overall cleanliness is good. Breakfast was a typical Japanese breakfast.