Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.5
Service8.7
Cleanliness8.8
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All reviews(98)
Positive reviews(29)
Reviews with photos/video(9)
Awesome stay(7)
Great location(4)
Convenient location(4)
Negative reviews(1)
Guest User
Superior King Room
Stayed in Jun 2025
Couple
57 review
10/10
Outstanding
Posted on Jul 23, 2025
Great view from the window , and there are 2-3 really useful mini mart or supermarket downstairs , will be staying here again .
Anonymous User
Classic Twin Room
Stayed in May 2025
Traveling with friends
11 review
8.5/10
Very Good
Posted on Jul 2, 2025
The location of the hotel is excellent, it is in the Bourse building of the Old Port area and within walking distance to the port area and museums. Service is good, and the front desk staff is friendly and helpful.
Guest User
Superior King Room
Stayed in Jun 2024
Solo traveler
1 review
7.0/10
Posted on Aug 16, 2024
Hotel has nice decorated hall, bar and private parking. Staff at the reception was polite and often did their best answering our requests, but sometimes they were more eager to explain us all the rules and cared not much.
Bar closed around 10 pm. It was not a restaurant, most of the dishes from menu were absent and there were not much to eat at all.
There were no bathrobe and slippers which is pretty not standard for 4 star hotel.
Breakfast was not good. Everyday was one sort of ham, sausages and scrambled eggs, croissants and yogurt with fruits. It always ended at 10. Not even longer on weekend.
Staff at the breakfast was so arrogant. I felt superfluous.
Cleaning was okey, but very chaotic, they always forgot black tea or towel or paper or etc. Always pushing reading lights into pillows - this is crazy.
Room, bed, pillows, bathroom, tea facilities were convenient. Nice pictures of Marseilles, nice colors of the furniture. A/c was good, but not the coldest, though we were in the hot period where it was 40 outside. Windows are not big, no balconies, so it is a little bit gloomy. Shower and wc worked good.
There was grocery shop just around the corner and shopping mall.
Hotel has strange location though everything seems close on the map, in fact we never walked even to the Old Port, because for us it was too much walking.
But it was convenient to use a car with private parking. This made our trip really good.
Guest User
Superior King Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 13, 2025
Good hotel, best location
Jeida
Classic Twin Room
Stayed in Jun 2023
Traveling with friends
7 review
8.5/10
Very Good
Posted on Aug 1, 2023
We had a great time. The room had a bathtub, it was very confortable to stay in. The hotel staff was very helpful. You can get snacks and food from vending machines which is very useful.
Anonymous User
Classic Room With Double Bed
Stayed in Jul 2023
Couple
10 review
10/10
Outstanding
Posted on Aug 29, 2023
Great location - modern & comfortable hotel. Water & coffee machine were ideal!
Guest User
Classic Room With Double Bed
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 14, 2025
Thanks to the front desk lady for arranging the room. The view is very good. You can see the Notre-Dame de la Garde Cathedral. It is very close to the Old Port of Marseille and the environment is beautiful. I will choose here next time.
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jukiy
Classic Twin Room
Stayed in Jan 2025
Traveling with friends
65 review
9.2/10
Great
Posted on Feb 10, 2025
The hotel is close to the Old Port, very close to the port, and Galeries Lafayette is next to it. Shopping is very convenient. Bottled water is provided in the room. You can see the Notre Dame Abbey from the window. The taxi starting fee is 200 yuan from Saint Chales Train Station.
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Guest User
Privilege Room With Double Bed
Stayed in Apr 2025
Traveling with friends
30 review
9.5/10
Amazing
Posted on Jun 14, 2025
I have already reviewed it, and I would like to add a little comment. The two rooms were not arranged together, which is a little inconvenient.
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Baptiste
Classic Twin Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 9, 2025
Truly great!
On par with Mercure hotels. Quiet, comfortable.
Extraordinary breakfast!
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Guest User
Classic Room With Double Bed
Stayed in Feb 2025
Couple
2 review
9.7/10
Amazing
Posted on Apr 10, 2025
We went to the World Trade Centre for an exam. The hotel is very close to the exam site, which is very convenient. The hotel check-in time is one of the earliest in France, which is very good.
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Emilie
Superior King Room
Stayed in Jan 2025
Business traveler
1 review
9.0/10
Great
Posted on Mar 7, 2025
A good hotel located in the city center of Marseille, very easy to access, small downside, a large paying car park. The corridors smell unpleasant. Gym, lack of equipment (sports mats and maybe free weights)
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Guest User
Classic Twin Room
Stayed in Mar 2024
Other
3 review
6.0/10
Posted on May 28, 2024
The rooms in Marseille are really small. The rooms from Paris to Lyon are quite big.
This is probably where the tour groups stay. When I arrived, I saw a large bus. The smallest room on the way.
You need to go around to the exclusive parking space under the nearby shopping mall parking lot to park. Go to the front desk to ask the location of the parking lot first. They will give you a map showing the location. The exclusive parking space is in the iron fence. After going around to the innermost part of the parking lot, you need to swipe the parking ticket to enter the parking lot. Remember to scan this ticket at the front desk when you leave the hotel.
The parking fee is 20 euros per night.
In addition, when I went there, the elevator from the parking garage to the hotel was broken. I could only go around the mall to the hotel.
There is a hamburger restaurant next to the hotel. I ate it once and it was really delicious.
Marseille is really smelly and it doesn’t look safe.
I don’t recommend going to Marseille. In fact, you can live directly in the nearby town. It’s also good. I highly recommend the town of Lourmarin. It’s very beautiful.
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tennisfan
Privilege Room With Double Bed
Stayed in Mar 2024
Business traveler
8 review
7.7/10
Good
Posted on Apr 16, 2024
The location is very good. Near attractions and restaurants. The view outside the window is beautiful.
The breakfast staple food is monotonous, and the complementary food is rich, especially the original honey, which is taken directly from the honeycomb, and it is very sweet. There are also many kinds of dried fruits. The coffee is average.
I stayed for a week and slept well.
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Guest User
Classic Room With Double Bed
Stayed in Jul 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Aug 7, 2024
The room is pretty good, comfortable and clean, but the deposit refund is too slow, it can't be refunded in time, it's been almost 24 hours, and it hasn't been refunded to me... Urgent! Maybe because I'm poor, I feel that the deposit of about 1,600 is not refunded, I miss it very much