City Garden Suites Reviews

Good experience Staff are nice and welcoming Breakfast buffet is okay. Got a room upgrade and it can fit at least 4pax. They have bathtub but the hot water is not working. You can hear the noise outside since our room was situated in 2nd floor. There’s a nearby mall so if you want to go shopping or eat different food.

The staff was so friendly and polite. They took care of everything and made this trip so enjoyable

City Garden Hotel in Manila is my go to place to unwind. The place and staff are familiar and kind. Everything worked well for me. I will book a room again in the future.

staffs are approachable and accomodating. responsive on check-in/out request.

I really like it staying at City Garden Suites. Thank you and more power

All the staff is very nice and accommodating. The place is clean and ambiance is very pleasant. Will definitely recommend this hotel and would still choose to stay here in the future.

Between the staff and breakfast, I will always stay here when in Ermita. Definitely will stay again

Hotel was okay. Three night stay was comfortable enough but unfortunately, early check-in is not acceptable without additional fee even though you have the TRIP privilege. Cleanliness can be improved. Overall stay wasn’t that bad compared to other cheaper hotel nearby.

Very convenient from SLEC. Good breakfast and comfy bed.

Stayed here for my medical appointment it was super nice and comfy. i love the breakfast buffet. Thanks for the free upgrade.

My stay at City Garden Suites Hotel Manila was generally pleasant. The room design, while slightly dated, was comfortable. The hotel's location is excellent, situated in the heart of Ermita and within a 7-minute walk to Robinsons Mall, as well as close to the bay, offering views of the busy Manila port. The proximity to several Halal restaurants and massage parlors is also a great convenience. The staff were friendly and welcoming, and I must mention that the doorman was particularly attentive. While the breakfast options for vegetarians were somewhat limited, they were sufficient for someone with a small appetite like mine.

I booked this for the location and the free breakfast. The hotel was very nice and clean. We did have to wait to check in for about 15 minutes because they were very busy. The room was nice. They upgraded our room for free. I was disappointed to find only one towel, no hand towel, and no washcloth. According to my friend who also stayed there, you can call and they will bring another towel. Now for the best part...the breakfast was buffet style, with cooked-to-order omelets, and a large variety of entrees. It was awesome! I definitely will stay there again next time I'm in Manila!

The room was dirty, noisy because the next door guest had a kid who was running through the corridor. Water was not served in the because even guests with deluxe rooms need to go out to the corridor for their own water, the pillows in my room was stained and the money I paid at the hotel for upgrade room was not refunded which they told me the will email but I know they are lying and the bathtub in my room was slippery so I couldn’t shower and had to book another hotel to go shower. I stayed just a day instead of 3 days and I lost a lot money because I even paid for upgraded room when I arrived at the hotel and it was messy…

Friendly staff, attention was fantastic. Rooms are very clean and the location is good.