Atour X Hotel Futian Chegong Temple Shenzhen Guest Reviews
4.8/5
Excellent
3919 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3919)
Positive reviews(3861)
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Classy environment(402)
Easy to get around(279)
Friendly front desk staff(270)
Delicious breakfast(243)
Close to metro(139)
Well decorated(138)
Well designed(133)
Awesome gym(21)
Negative reviews(58)
Guest User
Superior Twins Bed Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Good Service and nice environment. Close to metro!
Response from Property: Dear friends of Atour, a good review from you is worse than a spring breeze. Thank you for your simple and loving review. Thank you for your trust and support. The hotel's comfortable and quiet environment, complete facilities and meticulous service allow you to enjoy the endless fun of life. The hotel is located in Futian CBD, 100M from Exit D of Line 9 Xiasha Station, and a 1-minute walk. It is adjacent to Shenzhen Bay Park, HKU Shenzhen Hospital and the business center, integrating travel, medical treatment and conferences. We use Atour's selected classic slow-rebound memory pillows, and insist on selecting slow-rebound memory foam to give you the most comfortable sleeping experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. Warmth is the most sincere gift given to you by every Atour Hotel person. We sincerely look forward to your visit again!
solhussss
Superior Room
Stayed in Oct 2024
Other
52 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The room is good
Food and drinks inside are free
The window view is also nice
Love it
Response from Property: Dear Duo friends: Hello, we value every guest's experience and every online review. Duoer wants to express her feelings: accept that there are places in life that you cannot reach even if you are determined, and this is true for everyone; life is only once, don't live too hard, bring down-to-earth dreams, and watch it come true with a smile. Duoer thanks you for choosing Beijing Guomao Jinsong Atour Hotel, and for giving Duoer the opportunity to talk to you across the air. Thank you for having you, thank you Atour, Duoer cherishes every encounter with you
Cynthia LingLing
Superior Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 19, 2025
It is very good hotel, exactly good for the services and their pillow, that's why i am always to book this brand of hotel even the different location.
Response from Property: Dear guest, thank you for your high evaluation of Atour Hotel! Our Atour is a small village on the China-Myanmar border by the Nujiang River in Yunnan: natural, quiet, warm and simple! Atour people are a group of knowledge workers who love life, work hard, like reading, photography, travel, and music. They like making friends, pay attention to the quality of life, and are good at sharing their life insights. Atour Hotel is committed to creating an accommodation brand and forming a lifestyle: to provide our guests with a comfortable accommodation environment and a free and relaxing living space through our good facilities, high-quality services, books, music, and humanistic photos during their tense and tiring business journeys, where they can rest, recharge, relax their minds, and resonate with their life insights! There are 2 types of pillows, a slow rebound neck protection memory pillow and a goose down pillow, with multiple choices. There is also a new PRO memory pillow trial activity, which can better protect a full night's sleep. At the same time, the mall also has the same model on sale. You are welcome to take the same good sleep as Duoer's home. We welcome you to come to Atour often, chat, drink tea, read books... Be sure to come often~
Kofe Or
Superior Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Jan 4, 2025
We stay at this hotel each trip in Shenzhen because the location is convenience. Although its cost is not expensive but cleanliness is very good.
Response from Property: yeah! I am very happy that Xiaoduo has seen another perfect review. So excited. I hope this will give you a good impression. Once you meet Atour, it will be Atour for life. The hotel's bathroom is designed by a ********* lifestyle designer. The dry and wet separation is very convenient. Our breakfast is a Chinese and Western buffet. Seeing your praise, our confidence has increased. Atuo's Duoers also welcome you to come back and visit us often
Guest User
Jimu Family Twin Bed Room (55-Inch Screen Mirroring + Naked Cotton Bedding + Deep Sleep Memory Pillow)
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Dec 30, 2024
Overall I am very impressed with the cleanliness of our room and the hotel especially the shower room and toilet. The gym is well equipped and you can use their washing machines for free(clean and tidy).
Response from Property: 親,非常抱歉未能給您提供全五分的入住體驗,有任何需要可隨時聯繫朵兒喲,朵兒不是無所不能一定竭盡所能為您提供優質的服務與睡眠環境。酒店附近也有網紅十畝地,既熱鬧又有煙火氣息,早餐咱們家有50多種哦,咱家二樓還有竹居,出塵和汗出24小時免費開放的呢,晚上9:30-11:00二樓相招還有免費的深夜粥到。誠摯地歡迎您再次光臨,入住期間可以給我們提出寶貴意見,也希望請您見證我們的進步哦~✧٩(ˊωˋ*)و✧
YeoPhyllis
Premium Room (twins Bed)
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Jan 13, 2025
Staying at
Is definitely a wonderful experience.
The room is big ,location is good ,it is only abt 100 metres away ftom the mrt.
The shopping mall ,KK one is nearby .
Moreover ,there is supper provided at night .
Not forgetting to mention the service of the 3 young men at the front desk (叶康,翎轩,锕福) who served us was helpful and courteous .
I will definitely choose this hotel again.
Keep up the good service standard!
P
Response from Property: The world is so big, and it is fate that we meet you at Atour. Atour is committed to making every guest feel the considerate and warm service. For this reason, we will continue to work hard to make you feel our warmth. The hotel is located in the central area of Futian CBD, 100 meters away from Exit D of Metro Line 9 Xiasha Station. There are medium and large shopping malls such as KKONE and Ten Acres around it. It is only one stop away from the seaside park: Shenzhen Bay Park. The transportation is very convenient. The hotel's breakfast is very rich, and a (healthy breakfast) series is added. There is also a (late-night porridge road) at 21:30 in the evening to bring warmth to the hungry you. The lobby has a (Zhu Ju) (Ya Duo Department Store) public hygiene area, a leisure waiting area, etc. The hotel also has a free 24-hour laundry room (dust removal) and a fitness room (sweating removal) for use. Thank you very much for your affirmation. Shenzhen Futian Chegongmiao Atour Hotel is looking forward to your next stay. I hope to get your five-point praise next time.
Jas
Superior Twins Bed Room
Stayed in Jun 2024
Family
16 review
4.2/5
Very Good
Posted on Aug 28, 2024
The room was spacious and had a sofa the type for tea drinking.
Response from Property: After reading your feedback word by word, Duoer was extremely ecstatic, as if a long-awaited horse had finally met a Bole who appreciated it! From your words, I can see that you and your family must be warm-hearted and thoughtful people. We have used the best things to improve your user experience, which is warm, real but not flashy. The feelings and satisfaction of you and your family are the greatest affirmation for us! We will continue to work hard! Atour, your home on the journey, let’s meet next time~~
Xixi
Executive Queen Room
Stayed in May 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 3, 2024
Very enjoyable stay in a convenient location.
Love the interior of the hotel and staffs there are very friendly and helpful.
Response from Property: We are very encouraged to receive such a fair evaluation from you. Atour, we want to be the best and the only one. Thank you for your insight and for becoming our Atour member. Believe us, no Atour in the country will let you down. Atour, there are unexpected surprises. Thank you for your support. I hope to get your 5-point praise. Welcome to visit Shenzhen Futian Chegongmiao Atour X Hotel again next time. See you next time~ and give Duoer a 5-point praise next time.
Guest User
Jimu Family Twin Bed Room (55-Inch Screen Mirroring + Naked Cotton Bedding + Deep Sleep Memory Pillow)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
“Excellent stay at [亚朵]! Friendly staff, clean room, comfy bed, great breakfast, and perfect location. Highly recommend!”
Response from Property: 非常感謝您選擇亞朵。您的滿意,讓我們無比幸福;您的力薦,讓我們感到萬分榮幸。亞朵能贏得您的厚愛,我們深知唯有以堅持不懈的努力,方能做得更好。讓更多朋友的力薦!朵朵們會更加努力做到更加精緻和驚喜,期待再次做客亞朵酒店
Guest User
Executive Queen Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 18, 2025
Check in should have atleast one English speaking customer service person.
Response from Property: 親愛的朵友,您好!很抱歉沒能給您帶來十分滿意的入住體驗,非常感謝您與我們分享您的入住感受,我們是非常重視客人的意見及反饋,還請允許酒店真誠對您説聲抱歉。可否留下您的聯繫方式或者請您致電前台呢(酒店通過點評查不到您的訊息哦),我們馬上聯繫您,對本次不足做一些彌補和關懷。關於您提出的外語問題,夥伴們一定會加強學習,同時我們也都下載了翻譯器,可以直線溝通,期待下次能與您用英文流暢溝通。酒店位於福田CBD中心區,距離地鐵9號線下沙站D出口100米,周邊有KKONE,十畝地等中大型商城,距離海邊公園:深圳灣公園1站即達,交通非常方便,酒店的早餐非常豐富,並添加(養生早餐)系列,晚上21:30還有(深夜粥道)供應,給飢腸轆轆的您帶去一份温暖。大堂設有(竹居)(亞朵百貨)公共衞生區,休閑等候區等,酒店還有免費24小時開房的洗衣房(出塵)健身房(汗出)可以使用。朵兒很遺憾沒能讓您滿意而歸,再次給您造成的不便表示抱歉,朵兒在這兒期待您的下次光臨,希望有機會能給到您一個完美的入住體驗,祝您往後餘生青春洋溢,健康常伴。
TravelChel
Executive Queen Room
Stayed in Apr 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on May 16, 2024
Nice decoration for the interior designs though it looked a bit old from the outside
Response from Property: Dear friends of Atour, we are very happy to receive your praise! Atour Hotel is the first humanistic hotel in China. The hotel is themed on reading and photography. It is a good place for you to rest and recharge during your business trip. The hotel is committed to creating the "fourth space" to give friends on the road a comfortable life experience in work, leisure and living. Let every guest staying in Atour get a unique experience of the journey and life. Bamboo House books can be borrowed for free. The bedding is pure natural bare surface without any rinsing, comfortable experience. I believe that there will always be unexpected warmth in Atour!
Amy
Superior Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The smell is very refreshing in this hotel. Clean environment and helpful staff.
Response from Property: 親愛的客官,萬分感謝您選擇了亞朵,讓您感受到家的温暖和舒適是我們的服務宗旨。自開業以來朵小二就像您身邊的鄰居一樣默默存在着,在您需要的時候給予您家一般的温暖,讓您在勞累的旅途中得以舒適的休憩場所,暫時忘記旅途的疲勞。您的好評給予了朵小二們源源不斷的動力,期待您的下次光臨,一定讓您更加滿意。
Guest User
Superior Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Great location, great room, great bed.
Response from Property: 謝謝親的暖心點評呢!朵兒們衹是希望能為旅途中的親提供最舒適方便的入住環境。普蘭特床墊和裸棉四件套幫朵兒呵護親的品質睡眠。朵兒們一直相信,身體和心靈總有一個需要昇華。竹居,是朵兒們精心為親們挑選的書籍,休閑之餘還可充實心靈,重點是會員還能免費掃碼借回家品讀,全國每家亞朵都可以歸還哦,前台暖心的一杯茶希望為親驅散旅程的疲憊與不適。朵兒謝謝親對我們的體貼與陪伴。期待與您再次的邂逅~~比心
Guest User
Superior Twins Bed Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Decent experience, clean , excellent service
Response from Property: 親愛的朵友,感謝親對我們的認可,親,小朵悄悄的告訴你哦~ 亞朵可是超五星的服務和設施哦~ 亞朵的裝修風格簡約清新,最重要的是亞朵非常注重品質和細節,力求完美啊~ 裝修都是以原木為主,更顯樸實和自然,乾淨和整潔是提供給客人一個良好入住條件的首要前提,必須乾淨和整潔哦~ 我們歡迎親經常來亞朵坐坐,聊聊天,喝喝茶,看看書… 一定常來哦~
Guest User
Jimu Family Twin Bed Room (55-Inch Screen Mirroring + Naked Cotton Bedding + Deep Sleep Memory Pillow)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Great experience as usual! Service with a smile 😀
Response from Property: 能得到您的認可,朵兒真的非常開心呢~~亞朵是以“閲讀”和“人文攝影”為主題的人文酒店。我們為您提供高品質的客房產品設施、細緻温馨的服務就是為了讓您在舟車勞頓中感受到家的温暖,來到亞朵,就像回到家裡一樣。~亞朵有您一直的陪伴,相信會越來越好,每次入住都會給您帶來不一樣的體驗。朵兒期待與您相遇下次哦~