Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(101)
Positive reviews(99)
Reviews with photos/video(13)
Awesome stay(32)
Great service(23)
Awesome rooms(21)
Convenient location(18)
Close to airport(17)
Easy to get around(16)
Offers pick-up/drop-offs(8)
Tasty restaurant(8)
Negative reviews(2)
Ben the traveler
Standard King Room
Stayed in May 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jun 17, 2025
Hotel was modern and convenient, the parking price is way over the top
HighlandTravelGirl
Premium Room with Two Double Beds
Stayed in Jan 2025
Family
6 review
8.5/10
Very Good
Posted on Mar 3, 2025
Hotel was great. Staff were fabulous. But the housekeeping was really lacking.
This was our bathroom. Black mould everywhere and several jet black hairs (we are all blonde)
FIX YOUR Bathrooms!!! This was the question part of our stay!!
FYI food was great. Service was OK. Server was friendly but was a little distracted talking other staff and we were left waiting a while...
Pick up next morning was immaculate service. Unreal!! There at an instant ans super helpful
Cindy
Standard King Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 2, 2025
The hotel is well located, nearby Manchester airport terminal 1,3. To go to terminal 2 there are also shuttle buses (3 pounds the tickets)
Zelda Brinkworth
Standard Room With 1 Double Bed And Single Sofa Bed
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Fantastic hotel and great staff. Don't book a transfer with the company linked to the hotel, poor service for that.
Jentson Lin
Standard Room with 2 Single Beds
Stayed in Apr 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on May 28, 2025
Everything was good but probably better directions from train station
We took quite a while to figure our way there
Guest User
Premium Room with Two Double Beds
Stayed in Apr 2025
Family
3 review
8.0/10
Very Good
Posted on May 20, 2025
The hotel and room was beautiful and perfectly adequate for us as a family of four. Found the reception staff were warm and friendly but the young guys working the bar were not so much.
Also for hotel or its size I was shocked to find there was no vending machines when food etc is stopped at 10pm. Chance to purchase from one of these as and when you like without the added wait and cost of room service for the sake of a drink or snack would be beneficial - most hotels have them and is of expected the Crowne Plaza to at least have one!
Almost £10 for the tiniest tuna toastie and when looking at it, it was more rocket salad with a smidge of tuna and a handful of crisps on the plate. For the food issue la and service, probably wouldn’t stay again.
Dass Suresh
Standard King Room
Stayed in Jun 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 9, 2025
Great location with an excellent Asian restaurant on site. Will return for sure.
Colin
Premium King Room With Sofa Bed
Stayed in Mar 2025
Traveling with friends
29 review
10/10
Outstanding
Posted on May 4, 2025
Yeah, it was a very nice very convenient  for the airport had a good night sleep ready for my ride in the morning 
Amy
Standard King Room
Stayed in Mar 2025
Couple
4 review
8.5/10
Very Good
Posted on Apr 28, 2025
Good location, staff friendly and food is very good!
Only issues are:
1. The menu you get when you scan the QR code states a tray charge of £5.50, but it’s actually £6.50.
2. There’s absolutely no soundproofing of the room so you can hear EVERYTHING outside the room from people walking past, people above you using the toilet which is incredibly unhelpful when you’re staying there to get a good sleep before an early morning flight.
Other than this, it did the job :)
Guest User
Standard King Room
Stayed in Mar 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 28, 2025
Only stayed for one night before our flight. Had a very tasty salmon meal at a reasonable price in the restaurant. The room was clean, quiet, ideal for a restful sleep. The walk to Terminal 1 from there took about 10 minutes. A little awkward around the busy roads.
Guest User
Standard King Room-Accessible
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 8, 2025
Fantastic location for a stay before our flight . Very clean and comfortable beds
JAMIE
Standard King Room
Stayed in Feb 2025
Solo traveler
82 review
9.0/10
Great
Posted on Mar 29, 2025
Is def a nice hotel. Nice bar area. Rooms were excellent too. The wi fi in my room was rubbish kept going off so had to hotspot. Ordered the Soup one evening at the bar and it was a tiny portion very stingy helping. All said I would stay again most likely.
Guest User
Standard Room with 2 Single Beds
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 3, 2025
Overall good stay near to the airport
Food in Asian restaurant was very good
Linda Cul
Standard King Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 12, 2025
A lovely hotel in a perfect location on the airport, giving us a wonderful start to our holiday.
Samantha Elizabeth
Standard King Room
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 27, 2025
Beautiful hotel I booked the standard king size room it was lovely the bed was so comfortable and I got a free complimentary drink from the bar on arrival,I had a continental breakfast in the morning 10* I will definitely stay again