5011 P. Burgos, corner Caceres, Makati, Metro Manila, 1200, PhilippinesView Hotel Details
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Makati Palace Hotel Guest Reviews
3.7/5
291 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.6
Service3.7
Cleanliness3.6
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All reviews(291)
Positive reviews(239)
Reviews with photos/video(64)
Awesome stay(38)
Friendly staff(32)
Too many mosquitoes(17)
Large rooms(13)
Convenient location(12)
Great value for money(9)
Located downtown(7)
Easy to get around(6)
Negative reviews(52)
Greg 2025
Deluxe Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 25, 2024
Very nice location and service. The only con is there is no buffet breakfast available. But we enjoyed our stay.. Thank you very much and Merry Christmas!!! 😃❤️
J-Express Travel & Tours
Deluxe Room
Stayed in Jan 2025
Business travelers
5 review
4.7/5
Amazing
Posted on Mar 1, 2025
Good service, excellent location
Virgie
One-Bedroom Executive Suite
Stayed in Jan 2025
Business travelers
5 review
3.2/5
Posted on Feb 26, 2025
I recently stayed at Makati Palace Hotel and booked the Executive Suite, which was elegant, spacious, and well-maintained. The room itself met my expectations in terms of comfort and amenities.
However, my overall experience was tainted by the location and unprofessional conduct of the guards on duty. The presence of street girls constantly lingering at the hotel entrance, openly conversing with the security personnel, gives the establishment a very cheap and unhygienic image. It creates an uncomfortable atmosphere for guests, making the hotel feel less like a reputable accommodation and more like an unwelcoming environment.
For a hotel with such well-appointed rooms, it’s disappointing that the first impression at the entrance is so questionable. Management should take action to improve security and maintain a more professional front to ensure that guests feel safe and welcomed. Until these issues are addressed, I would hesitate to stay here again.
Guest User
Studio Suite
Stayed in Dec 2024
Solo travelers
26 review
3.2/5
Posted on Feb 5, 2025
Great location if there for nightlife
Good sized room
Very noisy at night , very dated and basic rooms.
Musty smell. Good if on a budget and there for nightlife
Guest User
Deluxe Room
Stayed in Dec 2024
Solo travelers
1 review
3.2/5
Posted on Feb 4, 2025
No one try to help me to being my luggage to my room and when i say i am checking out not even asking if i need help for luggage
Mcha
Deluxe Room
Stayed in Jan 2025
Business travelers
131 review
3.0/5
Posted on Feb 20, 2025
Hotel in central of Manila easy to get good restaurant
But the service is really poor.
Roderick Rutherford
Deluxe Room
Stayed in Nov 2024
Couples
4 review
3.7/5
Posted on Jan 25, 2025
This palace is nothing like the pictures. They hourly rent rooms, so this should tell you something about the hotel and it's position. The room was non-smoking but smells of it, probably from bygone days. It is central in Makati, so that is good. Easy access to food and bars. The people working here are nice and always helpful. I would stay again.
Som A.
Deluxe Room
Stayed in Nov 2024
Travel with friends
1 review
2.0/5
Posted on Jan 26, 2025
The hotel wasn’t it for me , elevator takes hours to work , shower was terrible and the hotel basically was giving old . With old tv and so on. It’s at the heart of the city and the rooms are spacious. Probably the only good thing about it . Lastly services aren’t efficient enough
Ramkumaran
Studio Suite
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 1, 2024
Very pleasant stay they need to improve the lift service
Common areas feel smell not that much but need to improve
Very relaxed place rooms are clean very good for night life
Virhen Salcedo
Deluxe Room
Stayed in Dec 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 29, 2025
All good I like the location near to every good restaurant,Staff are nice
Krisha Sab
Deluxe Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 7, 2024
I recently stayed at the Makati Palace Hotel and had an exceptional experience. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was perfect. The room was spacious, immaculately clean, and elegantly decorated, providing a comfortable and luxurious atmosphere.
Overall, my stay at the Makati Palace Hotel exceeded my expectations, and I highly recommend it to anyone looking for a memorable and luxurious experience.
Guest User
Deluxe Room
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 24, 2024
Good location for partying people especially those who like to enjoy night life
Guest User
Deluxe Room
Stayed in Mar 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on May 5, 2024
Good rooms and staff but it’s normal hotel. But it’s in a good location
Princess
Studio Suite
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Thank you both for your fantastic hospitality and service." " Very nice, relaxing and a good service." " Great breakfast and lovely service, enjoyed our stay."
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 16, 2025
best hotel in town especially the localisation near burgos is perfect