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Liked this hotel from the get go. FD staff very professional in approach. Security detail looks very serious. Lobby nicely decorated but quaint and not that expensive. My one bedroom executive was just one needed for an extra space. Liked the amenities from the kitchen to the toiletries. Bidet , bathtub and dispenser for shampoo and body wash , and everything else. Swimming pool and a fitness centre. Now for my constructive criticism. The suite doesnt seem to cool enough. Is it because its somewhat dated compared to Somerset Central Grand which is the latest ASR to open. Location is walkable but can strenous going to Salcedo market and Greenbelt area considering the smothering heat. Anyways there is Grab. Wifi looks fast but gets errratic several times. Breakfast at Abuela , gives an experience expected of a 3-4 star hotels. A buffet of starters , then pick one dish from s select menu.

Our stay was not actually managed by hotel lobby, but coordinated by Joven, similar to an Airbnb arrangement. He did an amazing job and the room itself was excellent. Pros: - 3 mins walk to Ayala Greenbelt 1 - Nice swimming pool (a little cold) - Room had amazing view and was 2-storey. Upstairs was for sleeping. Good for 3 people - Great views of Makati from the top of the building - Affordable at around $200/night during end of December - It was a last minute booking, but the owner was very quick to have the room ready - Facilities provided included fridge, AC, cook top, microwave, TV with Netflix, cutlery and dinnerware, USB charging points and kettle. I would definitely stay here again

Formerly Somerset owned, I ignored the new reviews and hoped for the previous experience I received during the Somerset days. After booking a double bed + sofa bed executive room, I realised there was actually no sofa bed. Another bed for my friend arriving soon warranted an $18 mattress fee, later after complaining false advertising they gave me for free. A 2nd keycard was again, an extra expense which I didn't feel the need to pay having 2 of us in the room. Our 2nd to last night, we were locked out our room with a broken digital locking system so waited for 15-20 minutes at 3am to be let in via manual key which needed 4 staff, no new room was provided after this so we had to get them to manually unlock every time we left and arrived back. The pool had loads of leaves in, the air conditioning broke in the bedroom, cash only deposits too. If it wasn't for being a nice big room and a good location I think I would have asked for a full refund (wasn't even offered a partial refund for every problem that arose). This will unfortunately be mine and my friends last stay in this hotel.

The kitchen contains various utensils, there is a coffee maker and a toaster, and there is a sink and dryer. The hotel is old, like the kitchen and sink wood, but the furniture has been renovated, and there is a dining table for four people. The price is high, the bathroom needs cleaning, there are stains, the TV is small and there is no YouTube, smoking is not allowed in most rooms The hotel has a place on the sixth floor that is open and there are no chairs. Some workers lack experience and need more training. They annoy you by hinting at giving them money, but some of them, on the contrary, are very excellent in dealing, and in particular the respected employee Alan in the hotel restaurant treats him professionally.

Was given a room without bidet and hair dryer, AC and fridge not cold and visible moulds in the ceiling. The room is quite old and does not befit of 5 star status. I was relocated to a better room after giving this feedback but just wondering why they still give this kind of room to their guest? The hotel has seen its better times and quite jaded. I have to say that the hotel staff service is good, friendly and accommodating typical of Filipino renowned hospitality.

Had the studio room for one. Better than most hotels as they have a kitchenette which includes a sink with water filter, microwave, and induction oven. Really nice to have the water filter as you don’t need to go out and get water bottles.

This is an add-on booking. Truly pleasant service throughout the stay, front desk was able to accommodate slightly earlier check-in on the day of my arrival. Room is absolutely clean, spacious and comfortable, housekeeping staff were enthusiastic. Daily turn down service for the evening. Amenities like the pool, fitness centre, sauna and steam rooms were excellent too. Breakfast was a spread which included some Filipino items on the menu. Overall a very enjoyable stay.

We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language! Photo from one of the restaurants at Greenbelt close to the hotel.