Vienna International Hotel (Wenzhou Airport) Guest Reviews
4.5/5
Good
1546 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1546)
Positive reviews(1498)
Reviews with photos/video(211)
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Close to airport(206)
Easy to get around(194)
Convenient location(191)
Friendly front desk staff(120)
Delicious breakfast(109)
Perfect for business trips(52)
Average sound insulation(49)
Negative reviews(48)
Guest User
Deluxe Triple Room
Stayed in Dec 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 29, 2025
The workers are polite and attentive. They made us feel at home. Breakfast was good too. I would recommend it to someone who likes quiet time and far off places. No distractions.
6/13
Response from Property: Hello dear! I am "Xiao Wei", your online personal butler. We have always advocated the business philosophy of "customer satisfaction is the only criterion for testing our services" and provide perfect services to all guests in Vienna. "Gold and silver cups are not as good as your reputation, and gold and silver awards are not as good as your praise." If you come next time and are satisfied with our overall service, can you please give us a "5" point evaluation? Your encouragement is the direction of our efforts! Looking forward to your visit again, I wish you a happy life! ——Xiao Wei, who is full of hope
Guest User
Standard Double Room
Stayed in Dec 2023
Couples
16 review
4.5/5
Great
Posted on Feb 13, 2024
We were on transit so we were just staying for one night and the hotel provided a pick up and drop off service which was great. But I have to say the facilities were a bit outdated and the hotel feeling was a bit soulless. The breakfast was ok, we arrived late and the lady still helped us to get some warm noodles.
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed comments. It is guests like you to our constant care and supervision, so that we continue to find problems in the work, get correction and continuous progress. From your comments, we are very sorry to see that this check-in did not meet your expectations, we apologize for the inconvenience caused to you. We are very sorry for your unpleasant experience during your stay! The hotel management attaches great importance to the opinions of each guest, for your question, has done a serious investigation and timely rectification, your tolerance and understanding is to our work and support! Sincerely look forward to your visit again!
Jordi
Executive Double Room
Stayed in May 2024
Solo travelers
3 review
3.7/5
Posted on Jun 10, 2024
Old hotel with old floor carpets in my room, it needs deeper cleaning, service is very good though. Bed was good too.
Response from Property: Hello, Darling! I'm your on-line valet. Thank you for your sincere comments! Since the establishment of the Vienna Hotel 24 years ago, we attach great importance to the opinions of every guest and always advocate 100% guest satisfaction. I am sorry to bring you this unpleasant breakfast experience, I will feedback to the food and beverage department, thank you very much for your suggestions, we will try to make more popular breakfast, so that customers live comfortably, eat happy. In any case, customer satisfaction is one of the goals of our Viennese life, and we will continue to improve our work by rectifying your questions. I hope you will have a pleasant experience when you come to the shop next time... .. Honest V
MC1991
Business Double Room
Stayed in Mar 2024
Business travelers
4 review
3.2/5
Posted on Apr 17, 2024
Location was good, nearby airport but sound proofing was very bad
Response from Property: Dear distinguished guests, hello; As the second floor KTV does not belong to the store's own facilities, so there is a lack of store supervision, which brings the poor experience of the hotel side deeply apologize; We will try our best to negotiate with the units on the 2nd floor, and strive to give guests a comfortable and quiet experience; Thank you for your comments and suggestions, the hotel staff look forward to your next visit!
Rudzani Mutshinya
Business Double Room
Stayed in Mar 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 23, 2024
The stay was okay, but the corridor was a bit noisy.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
SHARAD
Deluxe Family Twin Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good cleaning and good staff
Response from Property: 山與海的情懷,你與我的温州,親愛的維友,感謝您精彩的點評,您的鼓勵將是對小維最有力的支持,小維一慣奉行鄰里化的服務理念,維也納,總有不期而遇的温暖,願小維的每一張笑臉,每一聲問候,都能帶給您家一般的温馨,流淌每一每一個瞬間。親,我們下一次再見
Guest User
Deluxe Family Twin Room
Stayed in Sep 2023
Family
2 review
3.0/5
Posted on Nov 14, 2023
It is a OK Hotel. For the price, no complains. Especially including decent breakfast buffet.
Response from Property: Hello, dear! I'm your online butler, Vic. We have always advocated the "customer satisfaction is the only standard to test our service" business philosophy, for all guests in Vienna to provide perfect service. "The gold cup silver cup is not as good as your reputation, the gold medal silver medal is not as good as your praise." If you come here next time and you are satisfied with our service as a whole, would you please give us a "5" rating? Your encouragement is the direction of our efforts! We look forward to seeing you again and wish you a happy life! Full of dreams, Vic.
Nodirbek Alimov
Standard Double Room
Stayed in Mar 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 15, 2023
To airplane near location, about 2km by foot.
Cleaning normal, back side has street we found there Muslim food
Response from Property: It's really exciting to see the simple and profound praise of the guest officer, and it also recognizes our service so much. In the hotel, we want to provide the most intimate and meticulous service to every guest officer and bring a value-added experience to every guest officer. Vienna International Hotel is a young and energetic hotel. It shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family well and look forward to meeting you next time.
Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is just ok , not so bad
Response from Property: 尊敬的賓客,非常感謝您對我幸福就是客官的一個個認可讚美,一份份支持,看着親愛的點評,彷彿能看到您一字一字支持。看着親愛的點評,彷彿能看到您一字一字敲打時的模樣,我希望您嘴角含着笑,想起小維會有種種美好!無論嚴寒或者酷暑,衹要您來,我就一定在,我就一定給您最舒適的感覺。候鳥飛多遠,也想念着南方,旅人的天涯,到盡頭還是家。我們是家不是天涯。每時每刻,為您祝福,每分每秒盼您歸來!天天快樂!事事順心!們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
BabacarGaye
Standard Double Room
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Nice and calm hotel
Response from Property: The feelings of the mountains and the sea, you and my Wenzhou, dear friends, thank you for your wonderful comments, Your encouragement will be the strongest support for Xiao Wei. Xiao Wei always follows the concept of neighborhood service. Vienna, there is always warmth that comes unexpectedly. May Xiao Wei's smile and greetings bring homelike warmth to you and flow every moment. Honey, we'll see you next time
Md Mizanur
Standard Double Room
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 24, 2023
This hotel is near the airport, and the view is good
Response from Property: 親,您好!感謝您對酒店的褒獎!酒店一直致力為客人提供盡善盡美的服務,您的滿意是檢驗我們服務的唯一標準。我們會繼續努力的,維也納國際酒店始終把客人的感受放在第一位,前廳員工更是始終如一的待顧客如初戀,就是為了將最好的產品奉獻給千千萬萬喜歡維也納品牌的的客户,一切衹為您滿意。我們會繼續努力,期待常回家來看看呦!——伶俐的小維
Dolgoon
Deluxe Room (2 beds)
Stayed in Dec 2024
Business travelers
8 review
4.5/5
Great
Posted on Jan 16, 2025
Good room
Response from Property: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
Mtungi Africa Safaris
Deluxe Room (2 beds)
Stayed in Aug 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Great service. Chinese speaking staff
Response from Property: Hello, Chinese pro! Thank you very much for choosing our hotel, Xiaowei. I am really happy to see your positive evaluation. Allow me to show off this praise to my other friends. Vienna hotels place great emphasis on service, in order to make you feel as warm and comfortable as if you were returning home. Xiao Wei quietly told you that the hotel transportation is really convenient, and it is extremely convenient to go to the passenger station and train station. Xiaowei is looking forward to your next stay, and her heart is starting to beat! Finally, thank you very much for your affirmation of us, and we will continue to work hard—— Xiaowei in Struggle
Guest User
Deluxe Double Room
Stayed in Jul 2023
Business travelers
4 review
3.7/5
Posted on Oct 30, 2023
Good , that’s really close to airport
Response from Property: Hello, dear! I am your online personal housekeeper Xiaowei. We have always advocated the business philosophy of "customer satisfaction is the only standard for testing our services" and provide perfect service for all guests in Vienna. The gold and silver cups are not as good as your reputation, and the gold and silver awards are not as good as your praise. If you come next time and are satisfied with our overall service, can you give us a "5" rating? Your encouragement is the direction of our efforts! Looking forward to your visit again. I wish you a happy life! - Xiaowei, who is full of longing!
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
God👍
Response from Property: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維