C. del Río, 8-18, Madrid, Community Of Madrid, 28013, SpainView Hotel Details
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Cason del Tormes by HappyCulture Guest Reviews
4.5/5
Great
135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(135)
Positive reviews(132)
Reviews with photos/video(25)
Convenient location(33)
Easy to get around(21)
Close to metro(13)
Delicious breakfast(12)
Average sound insulation(11)
Friendly front desk staff(7)
Comfortable bed(6)
Many amenities(6)
Negative reviews(3)
Julie
Double Room With Twin Bed
Stayed in Nov 2024
Solo travelers
33 review
1.0/5
Posted on Feb 3, 2025
I had emergency wanted to cancel book after I booked immediately . They didn’t refund me anything . So disappointed
Anonymous User
Double Room With Twin Bed
Stayed in Oct 2024
Other
21 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Perfectly located, 5 min walk to royal palace and 25 min walk to Museum Prado. Hotel is clean, with welcoming staff and nice lobby. Customers can ask for slippers etc. at front desk…
D
Double Room With Double Bed
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 29, 2024
Good location, room was clean and not too loud at night, shower water was hot and had good pressure
Guest User
Double Room With Twin Bed
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I like the.hotel so much.Great locations with restaurant around.
Guest User
Double Room With Double Bed
Stayed in Nov 2023
Couples
73 review
3.7/5
Posted on Dec 26, 2023
The hotel is very convenient. Many restaurants nearby. Overall, quite good.
Kabindra
Double Superior Room With Two Beds
Stayed in Jun 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Hotel is centrally located in the old historic town of Madrid, Spain . Room very spacious with excellent bathroom. Coffee making machine provided in the room with lots of storage space.
In the vicinity of the hotel are lots of restaurants to dine around. We had our lunch in Chinese buffet restaurant with 14 euros for each person charge . 24 hour Burger King, and other many local Spanish restaurants are around. Almost all the historic sites are near by to visit
Just one drawback of the hotel major drawback is they don’t have parking. But there is a near by paid parking for 29 euros a night.
Kuiyu
Superior Double Room
Stayed in Nov 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 23, 2023
I ought to give five points because I like their room, it’s clean and beautiful, people in the front counter were all nice.
But there was one thing let me feel uncomfortable, we came back to look for our stainless steel themos mug, which was my mom’s gift, I swear I left it in the room but unfortunately the housekeeper didn’t report it ,so emmm
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Nice and friendly staff . Perfect location.
Ron
Single Room
Stayed in Sep 2023
Solo travelers
20 review
4.5/5
Great
Posted on Oct 25, 2023
Nice hotel, great location, pleasant staff, no kettle or fridge in room though.
Jiaping
Double Room With Twin Bed
Stayed in May 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Great service. I was about to have a job interview but it passed my check-out time. Staff let me use the meeting room in the hotel for free. Respect
JoceSh
Double Room With Double Bed
Stayed in Jan 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Mar 9, 2023
A bit all but good location. Recommend. Big room enough for a couple. Close to many famous tourist attractions. One night approved
Anonymous User
Double Room With Twin Bed
Stayed in Dec 2022
Business travelers
1 review
3.0/5
Posted on Jan 15, 2023
the location of the hotel is near the plaza espana and puerta de sol, it's very convenient to go there on foot. The cleaning condition is normal, not so bad. Some dirts appear on towels make me not comfortable. And no toothpaste is provided, not friendly to someone who only has the toothbrush. The space is large enough. In general, the hotel is ok.
Guest User
Single Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 9, 2022
Very good service the staff very friendly amazing rooms
The breakfast very healthy
Eric Prince
Double Room With Twin Bed
Stayed in Nov 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Highly recommended. Top location and good services.
Tartar.Oysterovich
Double Room With Twin Bed
Stayed in Jul 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2022
Good hotel, spacious room, comfortable pillows, good enough sunlight protection