San Tung Fong Commercial Inn South Wing

San Tung Fong Commercial Inn South Wing Reviews

San Tung Fong Commercial Inn South Wing

Em Macau, Avenida De Almeida Ribeiro N 488, Macau Peninsula, Macau, ChinaView Hotel Details
San Tung Fong Commercial Inn South Wing
San Tung Fong Commercial Inn South WingSan Tung Fong Commercial Inn South WingSan Tung Fong Commercial Inn South Wing
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San Tung Fong Commercial Inn South Wing Guest Reviews

4.3/5
Very Good
2640 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(2640)
Positive reviews(2480)
Reviews with photos/video(616)
Great value for money(168)
Near shopping area(150)
Convenient for shopping(136)
Average sound insulation(85)
Friendly front desk staff(71)
Stayed multiple times(21)
Convenient public transportation(19)
Luggage delivery service(10)
Negative reviews(160)
Nicholas Colombo
Superior Twin Room
Stayed in Nov 2024
Travel with friends
4 review
2.5/5
Posted on Dec 31, 2024
Mostly good for the location but anything else is nothing special. Particularly lacking was cleanliness (picture attached). I guess a good deal for Macao but still, not hygienic.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Chao Net
Deluxe Family Room
Stayed in Dec 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Jan 15, 2025
That's a very comfortable hotel. Nice and friendly staff . The lactation is very good.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
donmanowar
Deluxe Family Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Great place to stay! (+) Spacious room Clean and wide toilet Amenities available Near bus stop Near Senado Square Staff was friendly and helpful (-) Soundproof wasn’t so good There was cigarettes smell in the aisle Overall: 9/10
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Anonymous User
Standard Room
Stayed in Oct 2024
Solo travelers
49 review
3.5/5
Posted on Nov 22, 2024
Check-in is at 3pm and the reception hall got crowded of guests waiting for check-in. I was given a room where there's condensation on floor that I nearly slipped. Location is very accessible.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Aunchuleekorn Khamwang
Standard Room
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The location is great when the chat on the road, but the silent capsulate is well. There located near by the Senado square. Clean room and the bathroom is great.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Tik
Superior Twin Room
Stayed in Jan 2025
Travel with friends
2 review
4.0/5
Very Good
Posted on Feb 2, 2025
The room should be cleaned and checked before guests check in. There is a lot of dust. Just walking in makes you feel itchy all night. Cleaning needs to be improved. Everything else is good. Thank you.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Chen
Deluxe Family Room
Stayed in Dec 2024
Family
4 review
3.7/5
Posted on Feb 9, 2025
Hidden in an alley so a little tricky to find. The Family Room was ok, quite big for being Macau but still too small to spend a longer time since there are no space to have the suite cases "open" (we were 4 people). Location is great with walking distance to Ruins of St Pauls, grocery store and restaurants nearby. For us it was a pleasant stay since we were out during the days and only spent time sleeping at the hotel. Walking distance to bus stops towards airport and HK/Macau bridge.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
EllaKa
Standard Room
Stayed in Dec 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 31, 2025
I wanted to take a moment to thank you for the wonderful service during our stay. Everything was perfect, and we especially loved the hotel’s location—so convenient for exploring Macau and close to the supermarket. We truly enjoyed our time and would love to request an upgrade for our next stay, if possible. It would make our experience even more special. Looking forward to visiting again soon! Best regards,
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Guest User
Superior Twin Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
They allowed to check-in a little earlier than the check-in time, the room is clean and with complete amenities as per mentioned. Location is great as it's a few minutes walk to senado square and nearby tourist spots. There's even a 24hrs grocery store nearby. I would like to book a stay here again on my next Macau trip. Thank you.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Hyde Kam
Superior Twin Room
Stayed in Dec 2024
Solo travelers
31 review
3.7/5
Posted on Jan 17, 2025
Good location. Good cleaning. But very small room. No view at all. Just a place for sleeping.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
JadeL
Superior Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Nice and clean, great location, just 10 min to the Ruin of St. Paul, and 15 minutes to the Casinos Lisboa and surrendered by plenty of restaurants.
Response from Property: Dear guest: Thank you for sharing your recent experience at New Oriental Business Hotel with us. It is our honor to provide you with satisfactory facilities and services. Thank you very much for sharing your positive review with us, and I have forwarded your feedback to the relevant colleagues. Our service tenet is to make every guest feel satisfied and receiving your appreciation is our greatest encouragement. We will strive for excellence to provide you with a more perfect stay experience and look forward to your visit again soon. Customer Service Department
Guest User
Standard Room
Stayed in Nov 2024
Couples
17 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Very satisfied with our stay, v nice Room , good amenities and Service. The Location was Central, close to many Sites and we were able to Walk everywhere. Bus from HK Ferry - # 3 - stopped nearby onAvenida Almeida Riberro, and same Bus Tool is to the Port/ border / Train when we left 4 days later.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team
Michael
Standard Room
Stayed in Apr 2024
Family
5 review
4.0/5
Very Good
Posted on May 31, 2024
Great , good location near mrt station, public open area, shoping mall ,staff good but need to have foreign language is a must
Response from Property: Dear guest: Thank you for sharing your recent experience at New Oriental Business Hotel with us. It is our honor to provide you with satisfactory facilities and services. Thank you very much for sharing your positive review with us, and I have forwarded your feedback to the relevant colleagues. Our service tenet is to make every guest feel satisfied and receiving your appreciation is our greatest encouragement. We will strive for excellence to provide you with a more perfect stay experience and look forward to your visit again soon. Customer Service Department
ValVal.C
Deluxe Family Room
Stayed in Apr 2024
Family
21 review
5.0/5
Outstanding
Posted on May 18, 2024
Very very recommended.. location wise just a 2mins walk to the nearest bus stop. 3mins walk to a 24hours supermarket. Will stay this hotel again if I come macau again
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the San Tung Fong Commercial Inn will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The San Tung Fong Commercial Inn soon. Yours sincerely,Best Wishes,Reception Team
Rainbow2023
Superior Twin Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Not bad and clean nicely kind stuffs awesome cleaner than I've thought
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in the San Tung Fong Commercial Inn. Sincerely, Reception Team