To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Negative reviews(16)
Guest User
Elegant 2-bed Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The service of this hotel is way beyond excellent! Had us added their hotel communication through wechat immediately after booking, walked us through the steps and any questions that we have about the travel in lushan even non hotel related questions. Had a hotel driver that picked/dropped us from the cabal car station from/to hotel. Even guided us back to hotel when we ventured out in town at night and couldn't figure out which bus to take to get back :) The location of the hotel is also excellent. It is not in middle of town so was quiet and tranquil and hear the bird "singing" in the morning and the night wind howling at night when we kept the window open. It is also walking distance away from the bus station for both the west and east line of the scenery right. Will definitely book them again when coming back to lushan in the future.
Response from Property: thank you for your sincere evaluation,welcome to lushan next time so that we can provide you with better service again!
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 13, 2024
good very good
Response from Property: 尊敬的賓客,感謝您下榻廬山畔山隱舍度假酒店,很榮幸我們的服務得到您的認可,真的讓我們很受鼓舞!能與您相遇真是太幸運啦,一看就知道您是個温柔細心的人,我們對您的熱情必定與日俱增,衹盼再次與您相遇~
Zhimatangyuanyuanyuan
Deluxe Twin Room
Stayed in May 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Overall, I am very satisfied with everything. The hotel upgraded the room for free and provided refreshments.
Catering: The breakfast is acceptable, the variety is medium, and the taste is not bad. As for lunch and dinner, the hotel did a good job, much better than the restaurants I ate in the town.
Service: The service staff have very good attitudes
Original TextTranslated by Google
6/9
Response from Property: Hello dear family! Thank you very much for choosing and staying at Lushan Panshan Yinshe Resort Hotel. Xiaoyin is really happy to see that you are satisfied with us. At the same time, we are also very grateful for your recognition of us~ You will definitely be with Xiaoyin on the road to perfect service. A credit! The hotel is adjacent to Xiaotianchi and Wangjiang Pavilion, which can be reached on foot. It only takes more than ten minutes to Guling Street. Next to it is the sightseeing bus station - Xiaotianchi Station, which can be reached in 2 minutes on foot. At the same time, the hotel is equipped with Chinese and Western restaurants so that you can enjoy delicious food for three meals a day without going out. Here, we would like to thank you for your praise and encouragement to the hotel. We will make unremitting efforts to maintain the service level as always and provide you and other guests with the best service. Bring more surprises to your family! Xiaoyin has always been adhering to consistent high-quality services, and the rooms are equipped with high-quality goods. This is not only a hotel, but also your home when traveling. The design of the hotel draws on various inspirations. It is bold but not obtrusive, low-key and creative. The film production rate is very high, showing the multi-faceted splendor of life. I look forward to meeting you again in Lushan and Xiaoyin.
Guest User
Elegant 2-bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is in a good location. It is surrounded by green leaves and foggy mountains. It is also very close to the sightseeing station. I came early and thought that I might not have a room. I originally planned to store my luggage and go play. Unexpectedly, the front desk not only helped me check in directly but also gave me breakfast. We also upgraded the room type for free, which is such a great service! The room is also very clean and warm. It is also equipped with a dehumidifier. I used to worry that it would make my stay uncomfortable if it rained every day. But now I don't have to worry at all. The hotel housekeeper is really considerate. The hotel's breakfast is also very rich in variety. I will definitely come again next time.
Original TextTranslated by Google
Response from Property: Hello, dear family, thank you very much for choosing Lushan Panshan Yinshe Resort Hotel and sharing your stay experience. We are very happy to see that you are satisfied and affirmative of the hotel. Lushan Mountain is a summer resort, and it is a place worth visiting for its beautiful mountains and rivers to nourish your body and mind. An excellent place; at the same time, the hotel is equipped with a professional service team and all rooms are equipped with high-quality goods. The rooms will be dehumidified in turn every day, so that every guest can have a pleasant stay and feel the warmth of home. Recognition can motivate and encourage every member of our team to make continuous progress. We will make unremitting efforts to maintain service standards as always and bring more surprises to you and other family members! The hotel is located next to Xiaotianchi on the left and Wangjiang Pavilion on the right. You can see the sunrise and sunset and the rare sea of clouds. It is about 300 meters walk to the sightseeing station - Xiaotianchi Station, which is excellent for travel; we have Chinese and Western restaurants, and a variety of buffet breakfasts There are more than 40 kinds. You can also order lunch and dinner according to your own preferences. You can enjoy delicious food for three meals a day without going out, which is fully satisfying for your family at home. Thank you again for your recognition of Xiaoyin. Xiaoyin is very honored. At the same time, it also carries pressure. Xiaoyin hopes that every effort can be recognized by his family. Xiaoyin sincerely invites you to come again, drink tea and chat with you, watch the sunrise and sunset...
Yiren
Elegant 2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The hotel design is unique and the stay was very comfortable. The butler at the front desk was very enthusiastic and attentive. When I booked the hotel, he reminded me to bring a coat due to the large temperature difference between morning and night. The service attitude was great and polite. He greeted me when I came in and out. I was satisfied with the stay and it was comfortable. Free parking is available at the entrance of the hotel, which is very convenient. There are also free gifts in the room. I ordered the fruit tea cake and overall I am very satisfied and will continue to choose it!
Original TextTranslated by Google
Response from Property: Hello, dear family, thank you very much for choosing Lushan Panshan Yinshe Resort Hotel and sharing your stay experience. We are very happy to see that you are satisfied and affirmative of the hotel. Lushan Mountain is a summer resort and a place worth visiting for its beautiful mountains and rivers to nourish your body and mind. An excellent place; at the same time, the hotel is equipped with a professional service team and all rooms are equipped with high-quality goods, so that every guest can have a pleasant stay and feel the warmth of home. Your recognition can motivate and inspire our team Every member of the team continues to make progress, and we will make unremitting efforts to maintain service standards as always and bring more surprises to you and other family members! The hotel is located next to Xiaotianchi on the left and Wangjiang Pavilion on the right. You can see the sunrise and sunset and the rare sea of clouds. It is about 300 meters walk to the sightseeing station - Xiaotianchi Station, which is excellent for travel; we have Chinese and Western restaurants, and a variety of buffet breakfasts There are more than 40 kinds. You can also order lunch and dinner according to your own preferences. You can enjoy delicious food for three meals a day without going out, which is fully satisfying for your family at home. Thank you again for your recognition of Xiaoyin. Xiaoyin is very honored. At the same time, it also carries pressure. Xiaoyin hopes that every effort can be recognized by his family. Xiaoyin sincerely invites you to come again, drink tea and chat with you, watch the sunrise and sunset...
Anonymous User
Superior Twin Room
Stayed in Apr 2024
Family
20 review
5.0/5
Outstanding
Posted on May 3, 2024
Thank you to the staff of Panshan Hotel for their warm and thoughtful service. Next time I bring my parents here, I will choose your hotel again. The rain in Lushan did not make me feel cold, but you at Panshan made me feel the warmth of Lushan.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Lushan Banshan Yinshe Resort Hotel. At the same time, thank you for leaving this five-star praise in your busy schedule. Your satisfaction is our honor and the source of our service. Your five-star praise is our Xiaoyin's living signboard! We will definitely continue to work hard to satisfy every family member who returns home! The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. The hotel is also equipped with its own free parking lot and charging piles. It is only more than ten minutes away from Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel; for breakfast, we have a Chinese and Western buffet with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. The development of Xiaoyin is inseparable from the continued attention and support of the family. We sincerely invite you to bring your family and friends home again!
Anonymous User
Deluxe Twin Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is relatively quiet near Xiaotianchi. It is one stop away from the town center where people eat. The overall decoration of the room is warm and bright. The breakfast is also very rich. The staff is very friendly. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you very much for choosing and staying at Lushan Banshan Yinshe Resort Hotel. I am very happy to see your satisfactory comments. I am also very grateful for your recognition of our service~ You must have contributed to Xiaoyin's full-score service! The hotel is adjacent to Xiaotianchi and Wangjiang Pavilion, which can be reached on foot. It is only more than ten minutes away from Guling Street. Next to it is the sightseeing bus station, which can be reached in 2 minutes on foot. At the same time, the hotel is equipped with Chinese and Western restaurants, so you can enjoy delicious meals without going out. Here, I would like to thank you for your praise and encouragement to the hotel and hotel staff. We will make unremitting efforts to maintain the service level as always, and bring more surprises to you and other family members who return home! Xiaoyin has always adhered to the consistent high-quality service, and the guest rooms are equipped with quality goods. This is not only a hotel, but also your home away from home. The hotel design draws on various inspirations, bold but not abrupt, low-key and creative, with a very high rate of filming, showing the multifaceted splendor of life. I am looking forward to meeting you again in Lushan and Xiaoyin.
Debajiapaiji
Mist Hidden Selected Double Bed Room Light Japanese Style Leisure Tea Enjoyment
Stayed in Mar 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I initially thought it was a homestay, but it turned out to be a regular hotel, clean and sanitary. The waiters and front desk staff were very enthusiastic and cleaned in time. The room was well prepared with fruits, mineral water, tea and snacks!
It is not on Guling Street. In fact, I decided to choose this place because of this street, because it is quiet. Now it seems really quiet. The hotel has a restaurant, and you can eat in the hotel. It is just a little more expensive than the main street, but the hygiene is guaranteed!
In short, I am very satisfied with the accommodation during this trip to Lushan!
Original TextTranslated by Google
Response from Property: I am very happy that you affirm Xiaoyin's service so much. Thank you for choosing Xiaoyin! Every time I see your praise, Xiaoyin will be happy for a long time. There is no best, only better! Xiaoyin will continue to work hard, keep moving forward, and work harder to serve every guest staying in the hotel. We also hope that you can come often to sit, drink tea, read books, negotiate business, and chat. We are waiting for you at Panshan Yinshe, waiting to meet you again~
w_x_9887
Linxi Superior Twin Room (Feature Double Windows)
Stayed in Mar 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The room was upgraded and the stay was very comfortable. The room was clean and the light strip design was very convenient. The breakfast was very good. The front desk housekeeper was very enthusiastic and you could consult her if you had any questions about the route.
Original TextTranslated by Google
6/12
Response from Property: Dear guests, hello! Thank you very much for staying at Lushan Mountain Resort Hotel. The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. The hotel is also equipped with its own free parking lot. It takes only more than ten minutes to get to Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel. For breakfast, we have a Chinese and Western buffet with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. Xiaoyin is a warm hotel. I hope that every friend who comes here can feel the warmth and comfort of neighbors. Xiaoyin's wish is to hope that you can do your best to make you feel at ease during the journey. Satisfaction is just the starting point. Surprise and touching are Xiaoyin's goals. There is still a long time. Xiaoyin is waiting for you to return here, and accompany you to drink tea and chat, watch the sunrise and sunset...
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 30, 2024
A spontaneous trip, March happened to be the free month of Mount Lu. After reading the reviews on Ctrip, I finally chose Lushan Xishan Yinshe Hotel. On the day of check-in, the hotel called to confirm the check-in information in advance. It was only a short walk from Xiaotianchi Station after getting off the Lushan sightseeing bus. The hotel environment and service were good. The room was upgraded for free, and the afternoon tea was very warm. I will recommend it to friends in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Lushan Mountain Resort Hotel. The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. The hotel is also equipped with its own free parking lot. It takes only more than ten minutes to get to Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel. For breakfast, we have a Chinese and Western buffet with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. Xiaoyin is a warm hotel. I hope that every friend who comes here can feel the warmth and comfort of neighbors. Xiaoyin's wish is to hope that you can do your best to make you feel at ease during the journey. Satisfaction is just the starting point. Surprise and touching are Xiaoyin's goals. There is still a long time. Xiaoyin is waiting for you to return here, and accompany you to drink tea and chat, watch the sunrise and sunset...
Guest User
Enjoyable Family Room (Children's Toiletries)
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Mar 31, 2024
Facilities: basically complete, but there are some minor flaws, for example: a teacup leaks when making tea
Hygiene: satisfactory
Environment: the hotel is right next to the Xiaotianchi Lake, and it is very convenient to take a sightseeing bus
Service: the staff is very enthusiastic and answers guests' questions in a timely manner
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Lushan Mountain Resort Hotel. It is a pity that we did not receive your five-point praise. We will also strengthen the management and update of facilities and equipment. Thank you very much for your questions. The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. It takes only more than ten minutes to get to Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel. For breakfast, we have a Chinese and Western buffet, with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. Xiaoyin is a warm hotel. I hope that every friend who comes here can feel the warmth and comfort of neighbors. Xiaoyin’s wish is to hope that you can do your best to make you feel at ease during the journey. Satisfaction is just the starting point. Surprise and touching are Xiaoyin’s goals. There is still a long time. Xiaoyin is waiting for you to return here, and accompany you to drink tea and chat, watch the sunrise and sunset...
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The front desk lady was very welcoming and upgraded the room. The hotel's restaurant is also good, affordable, and the room is clean. It's good in Lushan Mountain and not far from Xiaotianchi
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Lushan Mountain Resort Hotel. The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. The hotel is also equipped with its own free parking lot. It takes only more than ten minutes to get to Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel. For breakfast, we have a Chinese and Western buffet with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. Xiaoyin is a warm hotel. I hope that every friend who comes here can feel the warmth and comfort of neighbors. Xiaoyin's wish is to hope that you can do your best to make you feel at ease during the journey. Satisfaction is just the starting point. Surprise and touching are Xiaoyin's goals. There is still a long time. Xiaoyin is waiting for you to return here, and accompany you to drink tea and chat, watch the sunrise and sunset...
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Couples
15 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is clean and sanitary. There is plenty of hot water and parking is convenient at the door. The service attitude is very good. When I checked in at the front desk, the lady at the front desk was also very enthusiastic. The experience is five stars, recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Lushan Mountain Resort Hotel. The hotel is in an excellent location, with Xiaotianchi on the left and Wangjiang Pavilion on the right. It is within walking distance. The hotel is also equipped with its own free parking lot. It takes only more than ten minutes to get to Guling Street. It is about 200 meters away from the sightseeing bus station-Xiaotianchi Station, which is extremely convenient for travel. For breakfast, we have a Chinese and Western buffet with a total of more than 40 kinds of food, and different varieties will be changed every day. You can enjoy delicious food without going out for three meals a day, which fully meets your various choices. Xiaoyin is a warm hotel. I hope that every friend who comes here can feel the warmth and comfort of neighbors. Xiaoyin's wish is to hope that you can do your best to make you feel at ease during the journey. Satisfaction is just the starting point. Surprise and touching are Xiaoyin's goals. There is still a long time. Xiaoyin is waiting for you to return here, and accompany you to drink tea and chat, watch the sunrise and sunset...
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It was a very happy trip. The air on the mountain was very good. The hotel's butler service was also very considerate. After arriving at the hotel, they sent us an electronic tour map. The room was not only dry but also clean. I liked it very much.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of Xiaoyin. Your satisfaction is the greatest encouragement to Xiaoyin. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and sincere service to our guests. Put yourself in your shoes. Our partners use love, sincerity and attentiveness to make you feel comfortable and assured.
Renjingyuano
Elegant 2-bed Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The room was very comfortable, with air conditioning and floor heating. The breakfast was rich, the front desk lady was very welcoming, there were refreshments upon check-in, and fruits were already placed in the room. I was in a hurry and didn't have time to drink the black tea in the room. The tea tasted so good, I must make some next time I go.
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you very much for staying at Lushan Banshan Yinshe Resort Hotel. I am really happy to see your satisfactory comments. You must have contributed to Xiaoyin's perfect service. The hotel is adjacent to Xiaotianchi and Wangjiang Pavilion, which can be reached on foot. It takes only more than ten minutes to get to Guling Street. At the same time, the hotel is equipped with Chinese and Western restaurants, so you can enjoy delicious food for three meals a day without going out. Here, I would like to thank you for your praise and encouragement for the hotel. We will make unremitting efforts to maintain the service level as always and bring more surprises to guests! Xiaoyin has always adhered to the consistent high-quality service. The guest rooms are equipped with quality goods. This is not only a hotel, but also your home away from home. The hotel design draws on various inspirations, bold but not abrupt, low-key and creative, with a very high rate of filming, showing the multifaceted splendor of life. I am looking forward to meeting you again in Lushan and Xiaoyin.