South End of Wangcheng Avenue, Luolong District, Luoyang, Henan, 471023, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
2688 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service9.5
Cleanliness9.2
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All reviews(2688)
Positive reviews(2620)
Reviews with photos/video(919)
Classy environment(522)
Relaxing hot springs(517)
Perfect for kids(172)
Delicious breakfast(120)
Loved the view(84)
Friendly front desk staff(83)
Has rooms for families(16)
Negative reviews(68)
Sheila Elizabeth
Bamboo Grove Cave Hot Spring (Two Bedrooms In One Courtyard)
Stayed in Apr 2025
Family
12 review
6.0/10
Posted on May 15, 2025
The cleaning staff in our courtyard were lovely and very helpful and the man at reception we dealt with too. It was obvious the staff work hard to do their best considering the condition of the hotel and spa. But the hotel and spa are tired and both locations need facelifts.
For example, the basin and surround in our room was all discoloured, as was the wall at the door, and there were loose wires visible and the courtyard plants were all dying.
The hotel communal areas away from reception were unkempt.
The spa pool had broken and discoloured tiles, with lots of leaves in the water and the flumes were closed.
Both could be great with investment.
Response from Property: (Hot spring pool), (near Longmen high-speed railway station), (private hot spring in courtyard) Dear guests, we are deeply sorry that you were not satisfied with your stay this time! The hotel has experienced countless receptions and the facilities are inevitably left with traces of time. Recently, we have carried out inspections and updates of room facilities and equipment. We have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for this shortcoming with better services. I hope you will continue to pay attention to and support us. Thank you very much for your careful comments! Sincerely look forward to your visit again. I wish you a happy life! Good health!
Simon
Hot Spring Access Twin Room
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 24, 2025
Maybe not the best choice for foreigners, but very interesting in any case! Also the wine and fruit basket is 1/day not 1/stay
Response from Property: (近龍門石窟)、(近龍門高鐵站)尊敬的賓客您好:感謝您選擇鳳翔温泉酒店,非常榮幸能為您服務,感謝您對我們的認可,。對於給您帶來的不太愉悦的體驗, 我們深表歉意。您的建議非常重要, 對於您的建議我們會認真考慮並完善,希望在您的下次下榻之時為您提供滿意的入住體驗,期待您的再次下榻。
Guest User
Luxury Hot Spring Twin Room
Stayed in Mar 2025
Couple
5 review
7.5/10
Posted on Apr 22, 2025
Old fashion hot spring hotel. We enjoy our in room hot spring bath. The service and the hotel amenities were very nice, we were provide with drink and fruit plate every day, that’s a nice touch. The hotel is showing a lot of wear and tear, a little upgrade would be nice. The location of the hotel is a little far from the main attraction in the city, but overall satisfied stay.
Very family fiendly and staff and reception are very nice. The location is great and close to the longman grottoes. The hotspring tub was great and relaxing.
Response from Property: (Near Longmen High-speed Railway Station), (Private Hot Spring in the Courtyard) Dear Guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. No matter how the world changes, the warmth in memory remains unchanged. I hope Fengxiang Hot Spring will always be the warmth in your memory! Welcome back often! Wish you: be well!
Max
Luxury Hot Spring King Room
Stayed in Jul 2024
Family
2 review
8.5/10
Very Good
Posted on Aug 16, 2024
The rooms were spacious with great décor and crisp bed sheets. The breakfast is just okay, very less variety of options! The location is just perfect and near to railway station. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
Response from Property: (Private soup), (Butler Service), (Family Paradise)Dear guest hello, thank you for your recognition of us, every trace of the needs of the guests are our sincere efforts to the direction of the hotel resort is a collection of hot springs, accommodation, catering, conference set one of the tourist attractions each room is private hot springs into the household. A room, a courtyard and a quiet, here, avoid the hustle and bustle, experience a more natural, more relaxed time. The attentive butler will provide you with meticulous and thoughtful service. We will continue to uphold the service concept of working with heart and careful service, so that you can feel the warmth of home in Fengxiang
Gopi Subramaniyan
Luxury Hot Spring King Room
Stayed in Jun 2024
Business traveler
24 review
6.0/10
Posted on Jul 23, 2024
I had a pleasant stay at the hotel, characterized by a welcoming atmosphere and friendly staff.
The staff members were very accommodating and eager to assist; however, it is worth noting that their English proficiency was limited, which occasionally made communication challenging.
The dining options available were quite reasonable, offering a variety of choices that catered to different tastes.
While the room provided a comfortable space, it did show signs of age. Additionally, there was a noticeable leak in the restroom that could use attention.
Response from Property: Dear guest, thank you for choosing to stay in Fengxiang Hot Spring Hotel during your trip. We sincerely apologize for not bringing you a satisfactory stay experience. We will rectify the problems you mentioned, check and maintain the facilities and equipment of the hotel room, and provide guests with a more comfortable and warm stay environment. Thank you again and look forward to your witnessing our growth,
Blanxlander
Moonlit Private Courtyard Hot Spring Twin Room
Stayed in Mar 2024
Family
5 review
4.5/10
Posted on Apr 18, 2024
Room is old and unclean, apparently lack of maintenance. Didn't trust their hotspring either. Dispite of these, house keeping service was good. Overall a disappointment.
Response from Property: Dear guests, thank you for choosing to stay in Fengxiang Hot Spring Hotel. We sincerely apologize for not providing you with a satisfactory stay. We strictly abide by the hygiene standards of the hotel, and will thoroughly investigate the problems you mentioned, check and maintain the facilities and equipment of the hotel room, to provide guests with a more comfortable and warm living environment, your comments are very important to us, thank you again and look forward to you to witness our growth.
Terra Chan
Luxury Hot Spring King Room
Stayed in Nov 2024
Traveling with friends
36 review
8.0/10
Very Good
Posted on Jan 3, 2025
Great place for a sauna!
Response from Property: Dear guests: Thank you for your recognition of Fengxiang Hot spring, the gold and silver awards are not as good as your praise, the gold and silver cups are not as good as your reputation, welcome to come back
Guest User
Luxury Hot Spring King Room
Stayed in Aug 2023
Couple
8 review
6.0/10
Posted on Sep 30, 2023
If you can, book a courtyard room, and not a room in the main building as they are noisy.
The reception staff will get a taxi for you, there is nothing in the area of the hotel
Response from Property: Dear guest,hello:Thank you for choosing our Fengxiang Hot Spring Hitel,First of all,We are very sorry to have brought you a bad experience,our hotel is located in a hilly area,It’s only 10-minute drive from Longmen Grottoes,Our park features a restaurant and a hot spring centre,Thank you for your recognition of our work,Finally,Looking forward to you next visit。
Guest User
Guestroom - Triple Occupancy (Soaking Tub)
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 25, 2025
The hotel is very close to the high-speed rail, has its own independent small courtyard and hot spring pool, the room facilities are complete, the room is clean and tidy, very good! The lady also sent fruit, milk, red wine and added WeChat, saying that if you need anything, you can contact her at any time. She also handled check-in and check-out. The whole process was super smooth. The stay was very comfortable. I will come again next time if I have the chance ~ Five-star praise [strong]
Original TextTranslated by Google
Response from Property: (觀景泡池)、(親子家庭房)、(窗外好景)感謝您的好評, 得到您的認可是我們最大的榮幸, 同時也給我們巨大的動力, 讓我們在今後的服務中不斷提升、不斷創新, 期待您的再次光臨, 我們將竭誠為您服務。
Guest User
Cave Hot Spring Tatami Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 19, 2025
This time we stayed in a cave house in a bamboo forest. The environment was very good, with bamboo and trees, and it was very cool in the hot summer. The room was a cave house, and the children had never lived there before. It was a very novel experience. The staff had a very good service attitude, delivering water, fruit plates, and snacks. They were very proactive in solving problems, and there was a shuttle bus to pick us up for meals. Overall, it was a very satisfactory trip.
Original TextTranslated by Google
Response from Property: (Private hot spring in the courtyard), (Butler service), (Parent-child paradise) Dear guests: Hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. The hotel resort is a tourist attraction integrating hot springs, accommodation, catering and conferences. Each room has private hot spring access. One room, one courtyard and one quiet place. Here, you can avoid the hustle and bustle and experience a more natural and relaxing time. The caring butler will provide you with meticulous and thoughtful service. We will continue to uphold the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when living in Fengxiang.
Guest User
Moonlit Private Courtyard Hot Spring Double Bed Zero Pressure Room
Stayed in Apr 2025
Couple
5 review
8.5/10
Very Good
Posted on May 20, 2025
The service is first-class, comparable to the international 5-star level. The room attendant Guo Haige must definitely be praised for being attentive, considerate and proactive. Front desk clerk Li Yongxiang also performed well.
Although the hotel hardware (facilities) is a bit old, the software (service) definitely makes up for it.
Highly recommended!
Original TextTranslated by Google
Response from Property: (Parent-child Paradise), (Butler Service) Dear guests, thank you for choosing Fengxiang Hot Spring Hotel. It is a great honor to serve you and thank you for your recognition of us. We apologize for the unpleasant experience you have had. Your suggestions are very important. We will seriously consider and improve your suggestions. We hope to provide you with a satisfactory stay experience when you stay next time. We look forward to your stay again.
Guest User
Moonlit Private Courtyard Hot Spring Twin Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 18, 2025
Beautiful environment, fresh air, spacious and bright room, comfortable bed, complete facilities, considerate service, and free fruit, milk, red wine and other items. I took a hot spring bath before going to bed and slept until dawn. The breakfast was also rich. I will come again next time [strong]
Original TextTranslated by Google
Response from Property: (Private hot spring in the courtyard), (Scenic hot spring) Dear guests, thank you for your love and recognition of Fengxiang. We hope we can add joy and touch to your holiday. We look forward to seeing you again!
Guest User
Cave Hot Spring Tatami Room
Stayed in Apr 2025
Couple
61 review
7.0/10
Posted on May 16, 2025
There are too many mosquitoes in the summer, and the fallen leaves are not cleaned up. It feels like the hotel is neglected. The shower head in the bathroom is broken. The most terrible thing is that it was broken when I came last time. It fell off when I touched it... The other experiences are fine. It is definitely comfortable to soak in the hot spring.
Original TextTranslated by Google
Response from Property: (觀景泡池)、(小院私湯)、(温泉泡池)尊敬的賓客您好:此次入住未能得到您的滿意我們深表歉意!看到您的反饋酒店領導層非常重視。並馬上開展酒店房間設施設備的排查與換新工作。酒店也會更加註重湯屋蚊蟲的消殺工作。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您的再次光臨。祝您開心每一天!
Manaerqin
Panoramic Cave Hot Spring Twin Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 5, 2025
The service at the hot spring hotel on Longshan Mountain is excellent. From the front desk to the shuttle bus guy to the cleaning lady, everyone is full of smiles and helps solve every request! The hotel has a wide variety of dinner and breakfast, and the outdoor barbecue to watch the sunset is a must! I will come again next time!
Original TextTranslated by Google
Response from Property: (Scenic Pool), (Family Room) Dear Guests: Hello! Thank you for choosing Fengxiang Hot Spring. It is a great honor to serve you. Over the years, we have been adhering to the service concept of "providing customers with satisfaction, surprise and touching" and creating a "home away from home" for every customer. Thank you for your recognition of Fengxiang Hot Spring's services. We look forward to your and your family's stay again!