Hillman International Hotel Reviews

Response from Property: Dear Mr. Your gracious acknowledgment of Hillman International Hotel and our team’s efforts fills us with immense pride. We’re absolutely delighted to know you had a memorable stay in Luang Prabang – this is the very essence of why we pour passion into hospitality.A little secret awaits your next visit:Until our paths cross again in this golden city,May your journeys be smooth and your coffee stronger than monsoons.Warmly,Happy WangDirector, Hillman International Hotel"Where your Luang Prabang story finds its favorite chapter"

Response from Property: Dear guest: Seeing you describe this stay as "a very happy trip" and say that you will definitely stay here next time, our hearts are really warm! The thoughtfulness of the boss, the clean environment, the perfect service, the convenience of free pick-up and drop-off, and the rich breakfast are all recognized by you one by one. This comprehensive affirmation is the greatest encouragement to us~ We will continue this "happiness" steadily. No matter when you come again, you will feel comfortable and at ease like going home. We look forward to seeing you again soon! Hillman International Hotel!

Response from Property: Dear guest, I saw that you said that your trip to Luang Prabang was deeply impressed by the "warmth" of our hotel. From the boss picking you up at the station, upgrading the room type, arranging the driver to take you to visit Mount Phousi, explaining the alms and morning market strategies in detail, to helping you buy tickets in advance when sending you to the station, these thoughtful bits and pieces can be remembered and deeply moved by you. We are really very warm~ Being a special existence in your journey is what we cherish most. Hearing you say "I will come again next time" and "I will introduce friends here", the whole team is full of motivation! The beauty of Luang Prabang is worth exploring again and again. We will always be here, waiting for you and your friends to come again, and continue to accompany your journey with this sincerity and enthusiasm. I wish you all the best! Hillman International Hotel Sincerely!

Response from Property: Dear fellow travelers: Seeing you praise your stay so enthusiastically, saying that the boss is nice and the process is smooth, and you even wrote down the thoughtful help such as high-speed rail airport pick-up, currency exchange, motorcycle rental, and high-speed rail ticket purchase. You also mentioned that the boss has a wide network of contacts and you are not afraid of being cheated when you take a taxi with your business card. Finally, you said that the room is clean and the experience is excellent, and even said that "5 points is the platform limit, not the hotel limit". Our hearts are as excited as fireworks! In fact, we do these things just to make your journey less trivial and more smooth, and make the unfamiliar city more friendly because of these small helps - I didn't expect to be cherished and recognized by you like this. This heavy affirmation is more powerful than any praise. The boss and the team will definitely be more motivated when they see your words! We will continue this "power" and "considerateness" and look forward to your next visit to continue to unlock more surprises. I wish you a wonderful life forever!

Response from Property: Dear guest, we are very happy to see you share your experience with "very good" and a smiling face! The business car pick-up at the high-speed rail station is to make your trip more worry-free, the front desk can communicate in Chinese to reduce communication concerns, the beautiful swimming pool is to add comfort to you, and the breakfast can be delivered to the room at a selectable time so that you can start the morning at your own pace - these details from travel to check-in can be recognized by you one by one, which is the greatest affirmation for us. This comfortable experience will continue. Next time you come, the pick-up, service, swimming pool and thoughtful breakfast will still be prepared for you. Looking forward to seeing you again, I wish you a pleasant journey! 😄

Response from Property: Dear Mr. Mei and his 6 guests: It is an honor to provide assistance and service during your 3-day trip to Luang Prabang! The 3-day time spent together passed by in a flash, but I really felt your love and kindness towards me! I look forward to your visit to Luang Prabang again when you are free! Of course, we have noticed your sincere friendly reminders about the hotel facilities and environment, and we will definitely work hard to do better! Wherever my heart is at peace is my hometown, and Hillman is willing to be your eternal harbor in Laos. Sincerely, Hillman International Hotel!

Response from Property: Dear guest: When you said the room was "very clean and comfortable" and mentioned the waiter's "very warm reception", our hearts felt warm as if we were touched by the sun! The clean and comfortable room is to help you relieve your fatigue, and the waiter's enthusiasm is to convey a sense of home-like warmth. Your affirmation is the best reward for us. We will continue this cleanliness and enthusiasm, and hope that you will still be able to enjoy this comfort and warmth when you come next time. I wish you a wonderful life!

Response from Property: Dear guest, thank you for your recognition of our thoughtful service and good air conditioning! It is our greatest pleasure to let you feel the caring service and comfortable room temperature during your stay. We will continue this thoughtfulness and continue to maintain the good condition of the air conditioning. I hope that you can still enjoy this comfort and pleasure when you come next time. I wish you all the best ~ Hillman International Hotel

Response from Property: Dear distinguished guest: Hello! It is Hillman’s original intention to cross mountains and rivers to light up a hometown lamp for you! Your recognition of the environment and swimming pool of our hotel (especially the 🏊 symbol that makes us smile) has been conveyed to the cleaning team who runs three times a day for water quality testing. They specifically asked me to convey: "The satisfaction of your family is more precious than the sunny day in Luang Prabang!" A foreign land is your hometown, and a cup of wine and two pieces of wine show the true feelings. Hillman will always be your "Cantonese living room" by the Mekong River! Sincerely, Hillman International Hotel

Response from Property: 非常感激您的到來，不僅是賓客，更成為了球友！期待您的再次到來！希爾曼國際酒店 全體敬上

Response from Property: Dear guest, When you share your stay experience, we feel warm in our hearts when we see that you approve of our service and rooms. Regarding the breakfast, you said "mostly Chinese food", which is dissatisfied. We have taken it to heart. In the future, we will try to increase the variety of breakfast to satisfy different tastes, and try to make every guest happy to eat breakfast. You are so open in your reply, which is very valuable to us. We hope that when you visit next time, you will notice the improvement of the breakfast and have a more complete experience.

Response from Property: 尊敬的客户，非常感謝您的滿分好評！在琅勃拉邦，沒有公交車、沒有的士與網約車，大部分客户又存在語言溝通障礙，所以我們覺得有必要、也應該給大家提供接機服務。您的一句“很熱情”，讓我們全部員工覺得內心暖暖的，更有動力做好服務工作了！希爾曼酒店全體 敬上！

Response from Property: Dear guest: Thank you for praising the cleanliness of the room and the hospitality of the boss! It is our greatest pleasure to make you feel comfortable and warm. Cleanliness is the basic sincerity, and hospitality is to get along with you like a friend. We will always keep this intention and look forward to your next visit to continue to enjoy this freshness and kindness. I wish you a happy life!

Response from Property: Dear guests, thank you for choosing to stay at our hotel and sharing the feeling of "a stay with personal treatment". We are delighted to know that you feel very welcome, from the comfort of the room to the details of the service. The hotel has always had "personalized care" as the core of services, whether the rooms are arranged according to your preferences or responding to exclusive needs 24 hours a day, with the aim of making each guest feel "valued". Your recognition gives us more strength and we hope to surprise your trip with a more personalized service next time we meet!