Embassy Suites by Hilton Los Angeles International Airport North Reviews

The hotel was perfect for our little family of 5. The room was cozy with a living room separated from the bedroom (loved the door for privacy reasons). The morning breakfast is another plus of this hotel. The only complaint I have is that the hotel charged us more than the rate per our trip.com’s booking. We were told to deal with trip.com ourselves. According to our booking, the rate that we are supposed to pay is RM1677.52 with USD30 to be settled @ the hotel upon check out. But the hotel charged us USD 576.41 instead which translates to around RM670 more that what’s listed in our bookings. This is my 1st time booking a hotel stay with trip.com. I usually use *********** and under ***********, what’s listed is what we usually paid. Hope someone from Trip.com will contact me and clarifies.

Nice breakfast but fruits easily run out during our stay. Airport shuttle, at first we struggle finding the shuttle because there is no label or name of the hotel written on the bus. Convient airport location but expect some noise from the airport (or the plane). One of the black man staff in the lobby is rude but the rest are very nice and accommodating, this is during our stay. Love “Winnie” AI robot.

Good and accommodating host

The hotel is large, the suites are spacious, clean and sanitary, the breakfast is rich (cereal, bread, milk, fruit, juice, scrambled eggs, sausages, no Chinese food), there is a luggage scale at the door, the airport bus is available 24 hours a day (every 15-30 minutes, free), and it is very close to the airport car rental company, a 15-minute walk. Most of the front desk staff and staff are black, as are most of the guests. Everyone is very friendly and safe, and there are not too many Chinese staying. The only thing is that the parking fee is expensive, $60 a night, you can park by yourself, and I didn’t see valet parking. I didn’t find other cheap parking lots nearby. It’s close to the airport, and the sound of planes taking off and landing is relatively frequent.

They won't make the room if you don't tell them the day before, even if you don't tell them either.

Pros: Close to the airport, there is a shuttle bus, the room is large, the bed is very comfortable and soft, and the pillows are not too high, which is very good. There is a balcony! Disadvantages: Slippers and toothbrushes are not provided. Remember to bring your own. It's a bit noisy near the road.

This hotel is convenient for connecting flights. The toilet was clogged when I checked in. No one repaired it at 10 o'clock at night. They waited for an hour before telling me that I was off work and then changed rooms for us at 12 o'clock. It was very inefficient. Secondly, parking is very expensive. . .