Sofitel Hotels in London

Picked this hotel as it is very close to Gatwick North Terminal, only 2 minute walk away. I checked in and was first assigned a room, I walk in and it had not been cleaned at all, towels on the floor, bed not made and bottles opened on the table. I went back to reception and they were very nice and apologetic, they kindly told me that they have upgraded my room and apologised for the inconvenience. The new room which I was assigned looked very much like the room I had paid for, not sure what the upgrade was, but at least it was clean this time. In terms of the price, it’s very expensive but what the hotel lacks in cleanliness, it makes up for in location. I’ll probably save my money next time and stay at the Premier Inn across the road.

Smart and clean and position for Heathrow terminal is excellent . Room smelled musty as interior facing and some broken switches in room . Staff very friendly and helpful .

I have business meeting and have to stay in a hotel close to the venue. I am very satisfied with the hotel even I stay for one night only. I dated a business partner having dinner in this hotel and the restaurant is excellent! will stay here when I visit London again